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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,492 Reviews

3,492 Reviews of Wayne Akers Ford - Service Center

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August 27, 2024

My service advisor, Ben Buchanan, is extremely pleasant and professional. My service issue was handled promptly. I am very happy with the service. More

by NO.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 27, 2024

Good service my favorite place to take my car only issue was with my appointment the service guy was not there. More

by Tori baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 27, 2024

My experience there was very good the people there was very nice and took great care of me and I was satisfied with the service that was done to my car More

by luicennehame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni villalta
Aug 29, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 27, 2024

I will continue to bring my vehicles to Wayne Akers Ford for service because of their attention to detail. I also love the fact that I see the same faces when I visit, the employee retention there is refres More

by MICHAEL.COREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2024

Great customer and quick service. I was in and out quickly. Highly recommend to everyone More

by COVEROPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pascual Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2024

Muy buena experiencia y los muy profesionales me indicaron y arreglaron todo como se debió 🤩 More

by johaneira_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 26, 2024

Work was efficient and quick. I was kept up to date with vehicle status every step of h to r way ! More

by Gabe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Aug 29, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

Excellent service and many facilities! This increases confidence and consistency as clients. 100% recommend Danielle's work. More

by FANY MENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 25, 2024

Khristian did fine. But I brought the truck in because the transmission was whining like a republican. The shop said it was normal and gave it back. I say they are tryin More

by BruceBbruce
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

"BruceBbruce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 25, 2024

This was my last time here. I came in for an engine light issue. Ended up being a sensor that was not important and was going to be a $2k repair. Opted not do the repair and was More

by Gabriel Valle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Gabriel. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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