Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,490 Reviews of Wayne Akers Ford - Service Center
Sort by
May 06, 2025
The person I dealt with was professional and knew what service my Explorer needed. We also discussed what needs to be done since I am approaching 50 thousand miles. Over all it was a good experience. service my Explorer needed. We also discussed what needs to be done since I am approaching 50 thousand miles. Over all it was a good experience. More
by SETJ46
Verified Customer
May 06, 2025
Returned car incomplete with engine seal open, missing engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No stic engine cover which required it be towed. After I got back the second time even though I paid for works tires were low, washer fluid low, etc. No sticker. So not sure if they did basic maintenance or not. More
by david_noe
Employees Worked With
May 06, 2025
Great people! But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy up But I've taken my truck in now 3 times for the same issue which hasn't been resolved. The Transmission 10R80 is absolutely not right, it is sloppy upshifts all day, sometimes sloppy downshifts where it can't decide. And then on the interstate it gives super hard downshifts coming off the interstate and sometimes goes from 10th to 1st. The thing is defective but Wayne Akers continues to dismiss my claims, and now won't respond. I don't understand why they wouldn't want my business. More
by KRAMERBPM
Employees Worked With
Tyler
May 06, 2025
Ben and his crew did such an amazing job as always! Reliable fast service for my car Reliable fast service for my car More
by anna_dice3
Employees Worked With
May 06, 2025
Steve was helpful, as always. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. My oil change and tire rotation was done quickly and well so that I could get my car back and get on with my day. More
by DAVEJENWADE
Employees Worked With
Steve S
May 06, 2025
Service area need more attention to the costumers they take 20 min to receive my car take 20 min to receive my car More
by MARIAISA.73
May 05, 2025
Great service from everyone I spoke with very professional all around. I would recommend this dealership to anyone. professional all around. I would recommend this dealership to anyone. More
by james_gettings
Employees Worked With
May 05, 2025
I came into fush my ford. Theycompted the minutes. I wish all the work cold be completed. Theycompted the minutes. I wish all the work cold be completed. More
by Neil
May 04, 2025
Rolled into town from Milwaukee (and heading to Seattle) showed up unannounced. Was able to get 4 tires, an oil change, and had a major a/c issue diagnosed... and got back on the road by 11:30. showed up unannounced. Was able to get 4 tires, an oil change, and had a major a/c issue diagnosed... and got back on the road by 11:30. More
by Joesuper.pierhouse
May 04, 2025
The staff is friendly, respectful, and courteous. It's refreshing to be greeted upon arrival. Khristian is professional, knowledgeable, and understanding. He is the reason we bring our vehicles to be It's refreshing to be greeted upon arrival. Khristian is professional, knowledgeable, and understanding. He is the reason we bring our vehicles to be serviced. More
by TARALESTER88
