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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,544 Reviews

3,544 Reviews of Wayne Akers Ford - Service Center

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August 16, 2024

Took 2. 5 hrs for a system update. Did not offer complimentary wash or vacuum and tech left a water bottle in my car. More

by CHRISTIE33426
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

August 16, 2024

I have best service from Wayne Akers and I thank Steve S. For good take care of my vehicle and take his time to explain everything to me. More

by Nsigogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Aug 22, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

Got my transmission and transfer case replaced and truck is running great. Thank you guys for the good service. More

by us.roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

They are very attentive when you first get there. They take your car right away More

by jcgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Aug 22, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 15, 2024

Great services and friendly associate who was fast and courteous with and interested to help all my needs More

by Jen leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2024

Took 1 hr for oil change very professional. Hopefully sensor will be fixed soon. Bad thing is that will have to leave car for while More

by VIOLETA206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 15, 2024

Excellent Service! Highly recommend! No kidding! You have to check this place out and you will be happy! More

by eliotgoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

Thanks for the quick service on Saturday. It was a pleasure and surprised ho quick on the turnaround More

by HLVASUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2024

Couldn't say enough, I had scheduled for a recall to be done they picked up my escape and made the repairs then they returned it back to our home More

by ANTONIORAE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick from delivery company
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

The diagnosis of my vehicle's problem was reported in a shorter period of time than promised. More

by jnstcyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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