Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Ford
Wayne, NJ
2,051 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,051 reviews
April 03, 2024
Always friendly, and very welcoming. I am always happy with their attention to me and my vehicle. I am always happy with their attention to me and my vehicle. More
by ACOLAIZZI
Verified Customer
April 03, 2024
Awesome The crew at Wayne Ford consistently provides excellent service. Fair prices and great communication about my vehicle. excellent service. Fair prices and great communication about my vehicle. More
by redmonwt
April 03, 2024
After leasing or buying 12 ford/Lincoln cars over the years this was the worst experience ever. They will not resolve my issue and will not return emails or messages through their website. When I first c years this was the worst experience ever. They will not resolve my issue and will not return emails or messages through their website. When I first contacted them about a lease I was immediately contacted. It's funny how that works. Hopefully ford headquarters will step in. Oh and if you are leasing from here realize that the money they tell you that is due at signing does not include the first months payment which in my experience it always does. More
by Obscura1958
April 01, 2024
A month or a little more ago I changed the oil and according to them they rotated the tires. I went back to change the transmission oil again and now they tell me I need to change the tires. Because t according to them they rotated the tires. I went back to change the transmission oil again and now they tell me I need to change the tires. Because the day they rotated it they didn't tell me anything, I don't know if they rotated it or not, since from what I understand the wear on the tires could be due to shock absorbers and the front ones are good but the rear ones are not. So? More
by G.m.c0915
April 01, 2024
Very professional and on point. They went out of their way to get the deal done They went out of their way to get the deal done More
by richk55
April 01, 2024
Very professional, on time Great service , Quality work Good service Good and courteous customer service Good service Good and courteous customer service More
by Joandy6470
April 01, 2024
Amazing service, in and out with a new car in record time. With Also taking care of the lease I was already in. Very efficient and the best experience I've had at any dealership time. With Also taking care of the lease I was already in. Very efficient and the best experience I've had at any dealership More
by AMESONES87
April 01, 2024
Pleasant staff, professional service Everyone at Wayne Ford is very pleasant and the service on my car is very professional. They listened to me Ford is very pleasant and the service on my car is very professional. They listened to me More
by LRW819
April 01, 2024
Lack communication skills . Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling t Doesn't alert the customer when someone from the dealer ship would be on their property to take pictureetc. Customer shouldn't have to keep calling to see when work would be done. Wrong color was ordered for my mirror cap .When my car was at the dealership for a strut remount and mirror replacement; pictures should have been taken then .How was this such a mix up? So they sent someone out to my property to take pictures. I'm waiting and waiting for someone to come so i call the dealership to tell them I have to leave and go on with my day.To my surprise I was told someone had already come out to my property and taken pictures and left. This was done all without my knowledge; needless to say I was extremely upset. But, the 2nd time around however I was given a call that someone was coming and would be on my property and the correct color mirror cap was delivered. The person also came to my door and asked me to sign a document allowing him to touch my property. Ironically this was done after he had already touched my property but since I had already been alerted that he was there it was fine. My cap is replaced finally after a long journey . I'm seriously rethinking my next car purchase NOT being a Ford. More
by gbernat
