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Wayne Ford - Service Center

Wayne, NJ

4.5
949 Reviews

949 Reviews of Wayne Ford - Service Center

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August 04, 2022

Staff was pleasant and professional. Waiting room is modern, clean, and comfortable. Wait time for service was reasonable. More

by ORANGE71RT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

I was a trusted customer of Wayne Ford for 28 years, Sal was my sales person and Ron in service. The lease was up on my 2020 Explorer ST and I wanted another one this past November. The sales person I spoke More

by RBAILEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Service writers explained the necessary repairs and time it would take. Very curious staff and were able to help get a loaner because of the time my car would take. More

by LRW819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Customer service there has always been top notch. Very responsive and prompt handling of issues More

by VEGA0715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Fitzmaurice
August 04, 2022

Fast and courteous service with an exceptionally well kept drive in vehicle drop off and customer waiting lounge.. More

by Alexandre Alegre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Always professional, get vehicle back when promised great prices I don't go anywhere else. More

by richk55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Very easy to make an appointment and taken quickly for service. Minimal wait for completion. Staff was very pleasant More

by jk2152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
July 31, 2022

They are professional, respectful, helpful and knowledgeable, and I will like to say Thank you very much for everything. Have a wonderful day More

by Tree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Wayne Ford was a pleasure to work with. The service department is professional, car was completed on time with no stress More

by kbergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy, Jeffrey Cuba
July 30, 2022

Hi, brought in for recall. Was able to drop off early and pick up early next day . Painless and quick. More

by peterfortoloczki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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