Wayne Mazda

Wonderful experience with Rafael arismendi Me and my boyfriend came in to purchase a Mazda. Rafael was our salesman he went beyond our expectations to make our sale and experience one of the be Me and my boyfriend came in to purchase a Mazda. Rafael was our salesman he went beyond our expectations to make our sale and experience one of the best I will be referring clients to him More

Great Experience Steve Z made my car leasing experience great. He is very knowledgeable, professional and got me great deals on 2 cars! I highly recommend him. Steve Z made my car leasing experience great. He is very knowledgeable, professional and got me great deals on 2 cars! I highly recommend him. More

Wayne Mazda Sales Staff Worked with Christina Zaragoza and Ash in sales and Junior in finance and recommend reaching out to them if you're looking to lease or buy a car from Worked with Christina Zaragoza and Ash in sales and Junior in finance and recommend reaching out to them if you're looking to lease or buy a car from Wayne Mazda. More

Great Experience ! Just bought my 2nd Mazda in 3 months form Steve Z. He was professional, knew his product extremely well, and got me great deals on both vehicles ! I w Just bought my 2nd Mazda in 3 months form Steve Z. He was professional, knew his product extremely well, and got me great deals on both vehicles ! I would recommend Steve and his team to anyone looking for a great deal on a great car ! Thanks again Steve and will be back to see you in about 10 months when my lease is up !! More

Had a nice experience with Rafael Rafael was excellent! He made the car buying experience very nice. He was very helpful. I enjoyed being with him throughout the day. He was open and h Rafael was excellent! He made the car buying experience very nice. He was very helpful. I enjoyed being with him throughout the day. He was open and honest in our discussions. Allowing me to drive home with the new car the same day was great. I asked many questions and he answered all of them to my satisfaction. I would recommend him to my freids and coworkers More

Peter is the man...and so is the rest of the team! I first came to the dealership looking exactly like the type of person who WOULD NOT buy a car (It was a busy morning with the kids). But we were gree I first came to the dealership looking exactly like the type of person who WOULD NOT buy a car (It was a busy morning with the kids). But we were greeted like respected customers; and Peter patiently listened to our thoughts, concerns, and priorities for buying a pre-owned CX-9. (Full disclosure: the most expensive car I ever bought cost $6k.) With his patient and attentive service, we felt free to consider this purchase with clear heads - and Peter, his managers, and the rest of his colleagues were always there to help. Upon pulling the trigger to purchase the CX-9, the decision just felt right. The price was VERY COMPETITIVE and the benefits of buying certified pre-owned were compelling. The gentleman in the finance department was very pleasant to work with. The car drove like a dream, and my whole family felt like we just stepped into the automobile industry's best kept secret! (Or maybe we just had our head in the sand for too long....but I digress.) I used to be a die-hard Jeep fan (and still am, to a degree). But with 3 small kids, I feel like a responsible parent having this for my family...and I'll probably start saving up for our next Mazda purchase when the kids get old enough. I can't say enough good things about our purchase, and we left feeling like valued members of the Wayne Mazda family (without the holiday dinner drama). I hope this helps someone else looking to purchase. More

Incredibly unprofessional; worst dealer experience ever. My experience looking for a used car at this dealership is by far the worst I've had in my entire life. I accompanied my brother to help him find a ca My experience looking for a used car at this dealership is by far the worst I've had in my entire life. I accompanied my brother to help him find a car and we were met by Henry Perez, the most unenthusiastic, unfriendly, and uninterested salesman I've ever come across. We told him were looking for a CX-3 or CX-5 and we did find one that we test drove. During the test drive we asked Henry what the MPG of the car was, and he didn’t know. We also asked if the all-wheel drive was active all the time, and he said it was (it isn’t). Interesting that someone whose job it is to sell Mazdas doesn’t know basic information about the car, and what he did know was wrong. When it came time to negotiate a price, we told Henry our budget was in the $18-19,000 range. He came back to us with a price of $23,000. I understand it’s a business, but the dealership was unwilling to work with us on price or even treat us as serious buyers. What I don’t appreciate are two $399 options being added to the price without us asking for them, one of them being VIN etching. VIN etching is a trick disreputable dealers use to boost profits by overcharging for a simple procedure. We were told we could not remove this option. Not something you expect from “the largest Mazda dealership in the world”. Finally Henry brought Shawn Memetov, who I assume is his manager, though from his behavior I wouldn’t believe he holds a job, let alone a manager position. This man took unprofessionalism to new heights, constantly using a hostile tone of voice with us, and eventually resorting to just yelling at us. He took personal offence when he found out we were looking at other cars than Mazdas, which is common when buying cars—you don’t buy the first house you see do you? In describing his anger that we were also looking at other cars, he compared it to using a travel booking app in front of an agent, adding “wouldn’t you say what the f--- is this guy doing?” His use of profanity in a sales environment was laughably unprofessional, especially as a family had just entered the showroom and was walking past us. At this point, I had had enough of this rude treatment by supposed professionals and told my brother to leave. Shawn responded by insulting me, telling my brother not to let “people who aren’t in sales” tell him what to do. He then had the gall to demand $500 just to reserve a price which we would use to compare to other cars. We left feeling so disrespected and insulted it actually turned us off the Mazda brand itself. We ended up buying a Subaru the same day from another dealer that was much friendlier and easier to deal with than this nightmare of an organization. There is no possibility I would recommend this dealership to anyone, ever. More

Rafael Arsmendi Rafael was very professional. He was very knowledgable about the Mazda C X 5 and answered all of our questions with expertise. He conducted himself w Rafael was very professional. He was very knowledgable about the Mazda C X 5 and answered all of our questions with expertise. He conducted himself with true professionalism and poise. He was also very personable. I would not hesitate coming back to him for repeat business or recommending him to family or friends. Wayne Mazda is lucky to have him. More

Excellent sales experience with Rafael Arismendi at Wayne Mazda today. Low-pressure positive purchase for new 2016 CX-9. He was very knowledgable and made the sales experience with Rafael Arismendi at Wayne Mazda today. Low-pressure positive purchase for new 2016 CX-9. He was very knowledgable and made the process easy. He even reminded me about transferring my EZ pass and key ring. Highly recommend this salesman and Wayne Mazda. More

Perfect Experiencd Excellent experience with Rafael. After a bad experience at another dealership, I was happy to sit with him. He was cool, down to earth, helpful, Excellent experience with Rafael. After a bad experience at another dealership, I was happy to sit with him. He was cool, down to earth, helpful, and super friendly. I'm glad we could work out a good deal. Definitely recommend! More