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Wayne Mazda
Wayne, NJ
4,047 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers.
We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,047 reviews
October 01, 2018
Not particularly kind. Listen, I get it. There are things that go wrong with cars. But, when you tell someone that they have to pay $420.00 to fix a trunk latch that broke B Listen, I get it. There are things that go wrong with cars. But, when you tell someone that they have to pay $420.00 to fix a trunk latch that broke BEFORE THE CAR IS EVEN PAYED OFF, then you have to expect that people will be anxious. As such, the customer service representatives could be nicer when dealing with folks. Especially because, it's happened before. I had to pay $500.00 once before to fix a sensor that had gone bad. Again, all before car was payed off. It can be frustrating. So, to be honest, I got a lot of "I don't care" from the people at customer service. I was also trying to figure out a way to get a van to take me home (because it was quite late) and they weren't particularly helpful with that. It was an overall frustrating day, with patronizing folks who could have at least offered some kind words or helpful coupons. But, alas, it didn't happen. More
by THELATINAGIRL
Verified CustomerEmployees Worked With
McCoy
October 01, 2018
Satisfied Customer Had a great experience @ Wayne Mazda. Although, initially they didn’t have the color vehicle I wanted they took it upon themselves to ensure I got e Had a great experience @ Wayne Mazda. Although, initially they didn’t have the color vehicle I wanted they took it upon themselves to ensure I got exact color vehicle I desired. Charles was very helpful and mantained great communication throughout delivery process. The staff, all around guest service was superb. Would highly recommend. More
by centenodejesus
Employees Worked With
Charles Gill
October 01, 2018
Stellar customer service! This was my first Mazda purchase and it was a great experience. The entire Wayne Mazda Team were welcoming and extremely helpful from the moment I ent This was my first Mazda purchase and it was a great experience. The entire Wayne Mazda Team were welcoming and extremely helpful from the moment I entered their dealership. Stephen Zagoric went above and beyond in making sure he found the right car fit for me and had patience to spare during and after the entire purchasing transaction. Exemplary definitely describes Stephen Zagoric. Business Manager Mike Zeidan was also very helpful and patient in explaining all of the available after-purchase options. No hard sales tactics were exhibited by anyone at any point from the test drive, trade-in, and purchase. I even drove my new car home the same day! More
by ECHUDZIK26
September 30, 2018
lots of inventory ok it was the end of the month - so it was very busy - we did spend quite a lot of time there that day - but we drive out with a new car at a decent p ok it was the end of the month - so it was very busy - we did spend quite a lot of time there that day - but we drive out with a new car at a decent price- james was helpful, we met two friendly managers, there was quite a bit of rigamarole with different people - sales, manager, financial person - but i guess that is par for the course overall a positive experience and a nice dealership More
by ufu
Employees Worked With
September 30, 2018
Amazing customer service Really worked with you to get the car of your choice. I am blown away with how great their customer service is. I definitely recommend checking out Wa Really worked with you to get the car of your choice. I am blown away with how great their customer service is. I definitely recommend checking out Wayne Mazda for your next car purchase. More
by jennalexis819
Employees Worked With
September 30, 2018
Mazda 3 purchase Fairly painless, considering the complex process of purchasing a new vehicle. The employees working there were very professional and knowledgeable abo Fairly painless, considering the complex process of purchasing a new vehicle. The employees working there were very professional and knowledgeable about the different products and services offered. I would definitely purchase another vehicle at Wayne Mazda in the future. More
by dfego
Employees Worked With
Misael Then
September 30, 2018
Great experience! As a first time car buyer, I was extremely overwhelmed about the process before I walked into the dealership. However, from the minute I walked into W As a first time car buyer, I was extremely overwhelmed about the process before I walked into the dealership. However, from the minute I walked into Wayne Mazda I was "wow'd!" by the excellent customer service and also how knowledgable and professional my sales person, Peter was. From sales to finance, my experience far exceeded my expectations and I will most certainly refer other people to Wayne Mazda! More
by caryn.altman
Employees Worked With
Peter Ibrahim
September 30, 2018
Great experience The staff was very friendly from the start. There was no pressure. Their patience was appreciated, having to spend almost all day with me a first time The staff was very friendly from the start. There was no pressure. Their patience was appreciated, having to spend almost all day with me a first time car buyer. Jose rodriguez is highly recommended. More
by BritoA17
Employees Worked With
Jose Rodriguez
September 29, 2018
Excellent Everything was excellent! Everything efficiently, reliably and reliably! Even the car has been washed out! I'm delighted! I would definitely recommend Everything was excellent! Everything efficiently, reliably and reliably! Even the car has been washed out! I'm delighted! I would definitely recommend to others! The best! More
by ADAMWASOWSKI
Employees Worked With
Anthony Cunha
September 29, 2018
Disappointed. I bought a brand new cx5 from here and was happy until I realized I got a lemon. I kirseng the car in for service and they said minimum 4 weeks to fix I bought a brand new cx5 from here and was happy until I realized I got a lemon. I kirseng the car in for service and they said minimum 4 weeks to fix it. I called 2 weeks after leaving my car there to find out what's going on. I got transferred 4 times. I was on the phone for over 20 minutes and spoke about 90 seconds to a human. Finally I started getting aggressive on the phone and was told minimum 4 more weeks cause the parts are on back order. I was so stressed out I started looking up lemon laws. I ended up taking to an attorney and told him my situation and he said you have a legitimate claim. I told him I don't want no money I just want a new car. My car is less than 7 months old and has been in the shop 2 months of it. Lawyer contacted Mazda without me knowing. I got a call the next day from Wayne Mazda saying my car is ready. I was shocked cause couple days earlier the said still 4 weeks. When I asked to speak to the mechanic the service manager came out. A very rude man named Nick. I asked him if they fixed the sensor issue too because the car would brake on its own. He said im not allowed to talk to you cause you talked to a lawyer. I explained my concern about the car self braking since I didn't see anything on the work order about it and he told me that, listen to this, that the injectors are replaced abd that's what was causing it. How can fuel injectors cause automatic braking? He said call mazda we can't help you. My car had been working on 2 cylinders since I bought it and is still not fixed. I recommend wayne mazda to so many people. I was actually gonna get my new mazda from them if the manufacturer was gonna replace it. Now I wouldn't get a car from them if they paid me to drive it. Trust me stay away. More
by bdinc127
Employees Worked With
Nick service manager
