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Wayne Mazda
Wayne, NJ
4,047 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers.
We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,047 reviews
August 30, 2018
Mazda CX9 James was very helpful, a pleasure to deal with, friendly and knowledgable. Next time we need a car we will go back to see James at Wayne Mazda. James was very helpful, a pleasure to deal with, friendly and knowledgable. Next time we need a car we will go back to see James at Wayne Mazda. More
by Dar&Sue
Employees Worked With
August 25, 2018
Used car James was very nice and helpful during our visit to the dealership. He went above and beyond to make sure I left with the vehicle I wanted for my fami James was very nice and helpful during our visit to the dealership. He went above and beyond to make sure I left with the vehicle I wanted for my family. The whole dealership, managers and financial consulatants were very thorough and took their time making sure I was happy with the end result. Thank you! More
by Chevy10
Employees Worked With
August 01, 2018
Excellent & Easy James and team were very helpful, knowledgeable, and easy to work with. I appreciate his flexibility to work around my schedule and haste to find answ James and team were very helpful, knowledgeable, and easy to work with. I appreciate his flexibility to work around my schedule and haste to find answers and solutions to any questions or concerns I had. Friendly & direct communication! Thank you! More
by JM
Employees Worked With
July 29, 2018
A great experience! I would definitely recommend this place James was great very knowledgeable kind and easy to work with. Thanks for making my first new car experience e I would definitely recommend this place James was great very knowledgeable kind and easy to work with. Thanks for making my first new car experience easy and fun, I give Wayne Mazda two thumbs up! More
by Mazdamaniac
July 18, 2018
Jay Purchasing New Used Car Jaquis Saylor made a potentially stressful experience extremely easy and seamless. At no point did I feel rushed or pressured to pick a car. He was ex Jaquis Saylor made a potentially stressful experience extremely easy and seamless. At no point did I feel rushed or pressured to pick a car. He was extremely patient and answered all questions. More
by tmaz
Employees Worked With
Jaquis Saylor
July 16, 2018
Amazing This is a great dealership. I have purchased one car and leased another. Unprecedented experiences. From Sales to Service, the people are so friendly This is a great dealership. I have purchased one car and leased another. Unprecedented experiences. From Sales to Service, the people are so friendly and honest. The Service team is exceptional. Michelle is great to work with. Service Manager's Robert and Nick are the best. Words cannot describe how much I appreciate the effort and kindness by these 2 gentlemen especially Robert. My Sales person Manny Navarro is awesome. Not only is he a great guy, he is extremely professional and friendly. He made the whole experience as easy as possible. The ladies in the loaner car department are fantastic. Mike in Finance, A+. The list goes on. I have had a lot of experience buy/leasing cars in my life and, by far, this is the number one dealership, bar none. I highly recommend Wayne Mazda!!! More
by ScottG
Employees Worked With
July 06, 2018
Typical bait and switch Be aware, typical bait and switch process. They lure customers with low quotes and then they tag on additional fees. Drive over to NY State and get Be aware, typical bait and switch process. They lure customers with low quotes and then they tag on additional fees. Drive over to NY State and get a decent customer service experience. Had the worst customer service experience during my visit to purchase a CX-5. I had requested a quote online and proceeded to visit the dealership assuming the quote was legitimate. Once I arrived the internet sales person put me in contact with her partner which from the beginning seemed that he was more interested in being elsewhere than working. We asked to see the vehicle we were interested and hoping that after we had made an appointment the vehicle would be in the front but it was in the back of the lot and the sales person did not want to bring it to the front. We then inquired about higher model and different color and again his attitude was very poor. During this whole time he kept asking if we were going to buy the vehicle that evening. I said if the numbers look right we would. Fast forward to the price negotiation and I showed him the email quote and he immediately says that the price has $500 credit if we are paying cash as well as a $500 for military service and $500 for being a returning customer and that we didn't qualify for any of those. After going back and forth on the quote price I received and he finally agreeing, he says there is a $399 window etching fee and $$499 protective coating/service fee for the vehicle. I said no, that that was not on the quoted price. When he agreed to remove the protective coating/service fee he came back with the etching fee and pressed that if we did not accept the etching fee we could not use the 0% financing offer from Mazda credit. I explained to him the financing had nothing to do with the dealership's money and that we had been pre-approved to which he responded that it was either the etching fee or the dealerships financing terms. I was loosing my patience and informed him that I had another quote from a nearby dealer and he said that his pricing was better because they were the biggest dealership in the area and that they sell more vehicles per day than anyone else. This was surprising since it was a Friday evening and there was just another couple in the sales area. After his 10th (I can't even remember how many time he went to see his manager) visit to his manager we decided to leave. Very disappointing experience. More
by SimonTolomeo
Employees Worked With
Peter Ibrahim
June 29, 2018
Great dealer and service The sales representatives are friendly and will answer all your questions. The price of the car is good and cheaper than Lodi Mazda. Never had any pro The sales representatives are friendly and will answer all your questions. The price of the car is good and cheaper than Lodi Mazda. Never had any problems with his dealer and I've been coming here for about 10 years. More
by Minerva
Employees Worked With
Jose Rodriguez
June 27, 2018
Amazing Experience Everyone loves buying a new car, but dreads the buying experience. My expereince at Wayne Mazda was painless and fast. Manny made me feel like family, Everyone loves buying a new car, but dreads the buying experience. My expereince at Wayne Mazda was painless and fast. Manny made me feel like family, and was extremely thorough when answering my questions and providing me with as many possible options to suit my needs. I also owe a big thank you to Rob Schwencke for introducing me to the Mazda world and helping me through the process. I am in love with my beautiful brand new CX5 and know that i will be back in the future when its time for an upgrade! More
by Alexis
June 25, 2018
The best dealership I’ve ever been too!! Spoke with Travis on Thursday night and explained exactly what I wanted. He told me he had it and come see Steve at 9am. I walked in and was greeted s Spoke with Travis on Thursday night and explained exactly what I wanted. He told me he had it and come see Steve at 9am. I walked in and was greeted so nicely and offered some refreshments while I waited, not even a minute later here comes Steve. He knew exactly What I wanted and had all paperwork already done. All we needed to do was confirm everything. Everything we spoke about the night before was still the same when we got there. Other dealerships I’ve been to in the past we’re no where near this one. They are truthful and don’t waste your time. What he told me is what I got. I will definitely be returning for a new one in a few years. Thanks for everything Wayne, NJ Mazda More
by Bryana0324
Employees Worked With
