Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Mazda
Wayne, NJ
4,047 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give us an opportunity to make you a customer for life!!!
Our no-nonsense way of selling vehicles is what our customers and every Mazda customer wants. Whether you are looking for New Mazda6, Mazda CX-5, Mazda CX-30 or Mazda CX-3, we want to be your first option amongst all of Mazda dealers.
We specialize in New and Used Mazda Cars, Trucks, and SUVs in New York, but we have other departments that help to make us unique. Our New York Used Cars department sells our certified Mazda’s plus much more. Our New York New and Used Car Loans department will help make arranging financing and protecting your investment a one stop solution. If you need servicing or parts, our New York Mazda Service and Parts department can meet your vehicle maintenance and repair needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,047 reviews
May 02, 2018
Painless Very friendly staff and sales experience was painless. Communication with internet team was great and follow up was spot on I would have no problems Very friendly staff and sales experience was painless. Communication with internet team was great and follow up was spot on I would have no problems recommending this dealer to friends and family More
by Service Guy
May 01, 2018
Mazda CX-5 It was great experience to deal with Ash. Got a good price on my new Mazda CX-5. Thanks for a great service and a new car! It was great experience to deal with Ash. Got a good price on my new Mazda CX-5. Thanks for a great service and a new car! More
by inka2383133
Employees Worked With
April 30, 2018
Very caring and no high pressure sales Leased 3 years ago and happy with the car. Will look forward to my next purchase. Jim was very caring and dedicated. Too much pressure with warranty p Leased 3 years ago and happy with the car. Will look forward to my next purchase. Jim was very caring and dedicated. Too much pressure with warranty packages! More
by Picnic
Employees Worked With
April 28, 2018
wonderful dealership nice and friendly Mr saylor was informative and very on the ball. It was a pleasure doing business with him. He was willing to work with us and was very personable . My Mr saylor was informative and very on the ball. It was a pleasure doing business with him. He was willing to work with us and was very personable . My daughter is now looking to get a car and I am sure we will be coming back to buy our 4th Mazda . More
by Susan1982
Employees Worked With
Jaquis Saylor
April 27, 2018
Lied about window etching said it was a NJ requirement Earlier this year we went to Wayne Mazda to purchase a CX5. We dealt with Victor and almost closed on the car. During the negotiation process Victor m Earlier this year we went to Wayne Mazda to purchase a CX5. We dealt with Victor and almost closed on the car. During the negotiation process Victor mentioned that the car in question had a additional fee for Vin Window Etching. When we said we would like to look at another car then since we didn't want to pay this fee since the Vin etched on the window was not important to us. At which point he said, "All our cars have it. Its a Jersey thing". Which implies that you need to get it as per NJ law. Before picking up the vehicle the next day I did a quick google search about Vin etching legality in NJ and found out that in fact it is not a requirement. In fact the Department of Consumer Affairs and the NJ Attorney General have taken car dealerships to court over this. I promptly emailed Victor sending him the links from the office of the Attorney General about past cases where dealers have lied to customers about this fake regulation and had them pay up to $350 in Vin etching fees. I believe Victor has mentioned $200 for our car. On my email to him I demanded a refund for the fee since they already had the etching done on the car. He never addressed my email. The next day when we went to the dealership to get our deposit back since at this point we didn't want to do business with them I spoke to Victor about my email and the fake fee. Not only did he not offer an apology he flat out denied ever making any false claims. We walked out of the dealership and took our business elsewhere. We spent a good 2-3 hours at the dealership the day before with out 9 month old child since it was a busy day. Can't believe they stand behind staff like this for an addition couple hundred bucks. Mazda is a great brand but stay away from this dealership. More
by Anish201
Employees Worked With
Victor Oliviery
April 27, 2018
The most professional, friendly and productive experience I was a Honda Pilot customer for many years and it was time for a change. Based on its excellent reviews I was interested in the Mazda CX-9. I did som I was a Honda Pilot customer for many years and it was time for a change. Based on its excellent reviews I was interested in the Mazda CX-9. I did some price shopping beforehand. After going to a small Mazda dealership that was not very helpful, I visited Wayne Mazda late in the evening, just before its closing time to test drive the car. Thanks to James, and the entire Wayne Mazda team, James' managers Stavross and Eddie, Nalda the finance manager, and the detail team staying late I drove out with a new CX-9 car within 2 hours of arriving there! Apparently this was just a regular day for them as they were there till 11 PM just the night before! James is knowledgeable, sincere and is just a pleasure to work with. Even at the end of a very long day, he and the Wayne Mazda team had a lot of positive energy and worked fast and seamlessly together. It reminded me of a NASCAR pit crew! More
by MikeZ
April 26, 2018
Great Experience If you’re looking for great service may I direct you to Wayne Mazda. Misael Then is the definition of customer service. He was knowledgeable, thorough If you’re looking for great service may I direct you to Wayne Mazda. Misael Then is the definition of customer service. He was knowledgeable, thorough, and throughout my experience, patient. I highly recommend all my family/friends to consider a Mazda This is my second vehicle from them. More
by Gina V E
Employees Worked With
Misael Then
April 25, 2018
Happy new owners of a CX-9 Our experience with Wayne Mazda was very professional from the first contact via mail to the first meeting and final purchase. Being from Germany and Our experience with Wayne Mazda was very professional from the first contact via mail to the first meeting and final purchase. Being from Germany and not having any experience with financing and the credit system in the US, Paul and Charly helped us very much and went above and beyond to make this deal happen. We’re really happy with the car and besides some minor things we’ll get in touch about with Paul, the car is amazing :) More
by Janine&Tobi
Employees Worked With
Charles Centanni, Paul Lepasana
April 25, 2018
Bad customer service I’m disappointed in chossing Wayne Mazda to purchase my last car. After purchasing the car they did put spare tire, GPS chip and necessary paper work. I’m disappointed in chossing Wayne Mazda to purchase my last car. After purchasing the car they did put spare tire, GPS chip and necessary paper work. I had to drive back for 2 hours to pick them up. More
by Raj
Employees Worked With
Misael Then
April 24, 2018
Good experience When you go in ask for jaquis. And you will have a pleasant experience. He made getting our 2018 cx5 pleasant. We left very happy. When you go in ask for jaquis. And you will have a pleasant experience. He made getting our 2018 cx5 pleasant. We left very happy. More
by Malsaadi
Employees Worked With
Jaquis Saylor
