
Wayne Mazda
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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New Car Buying Experience I had been to several other dealerships and not been taken seriously. I was happy at Mazda in Wayne that they worked hard to make a deal and did not t I had been to several other dealerships and not been taken seriously. I was happy at Mazda in Wayne that they worked hard to make a deal and did not talk down to me. More
Thank you Rafael! Rafael was so welcoming, from the beginning he made me feel comfortable and I knew he had my best interest in mind! This was the first car I’m leasing Rafael was so welcoming, from the beginning he made me feel comfortable and I knew he had my best interest in mind! This was the first car I’m leasing on my own and Rafael made it happen with my budget in mind! So thankful for him and is great service! I would recommend to anyone working with Wayne Mazda especially Rafael and Shawn! More
Best experience at a car dealership!!! I went there with my father, since we had horrible experiences with other dealerships. Shawn was the first to approach us and made our experience FANT I went there with my father, since we had horrible experiences with other dealerships. Shawn was the first to approach us and made our experience FANTASTIC!! His professionalism won my family over. We are now part of the Mazda family thanks to Shawn! More
Very helpful and courteous. Love my Mazda! Shawn was very helpful and kind. He worked with my budget and got us the best deal we could find! Highly recommend you go and ask for S Love my Mazda! Shawn was very helpful and kind. He worked with my budget and got us the best deal we could find! Highly recommend you go and ask for Shawn! More
Great experience After going to a few different dealerships and leaving unhappy, Jose at Wayne Mazda was great to work with and made the buying experience easy. Highly After going to a few different dealerships and leaving unhappy, Jose at Wayne Mazda was great to work with and made the buying experience easy. Highly recommended. More
Great experience This is the most professional experience I have ever had at a car dealership! James Vrindten and Bernadette were amazing!! Made my car buying experien This is the most professional experience I have ever had at a car dealership! James Vrindten and Bernadette were amazing!! Made my car buying experience painless! More
Easiest Car Buying Experience Ever So this is my first time going to any car dealership to buy a car, and I have to say the experience was superb. I'd heard horror stories and I was sca So this is my first time going to any car dealership to buy a car, and I have to say the experience was superb. I'd heard horror stories and I was scared to go on my own and be talked into something I couldn't do. My salesman was Jose Rodriguez and he made the whole thing easy to understand with no pressure what-so-ever. He practically bent over backwards to be able to get me what I wanted without breaking the bank. His manager, Sean, supervised the whole deal and made sure I was well taken care of the whole time. Jose took his time in explaining everything to me and was so knowledgeable about the entire Mazda line. When it came time to sign the papers, Bernadette was the financier I dealt with.She was amazing at making sure I knew what ever paper I needed to sign was. She was so sweet and patient with me. Over all this was such a pleasant and painless experience and I would recommend going to Wayne Mazda to anyone looking to get a car. More
Retro dealer -- like buying in the 1970's Very unethical business practices. Still low balling and not quoted prices. I would not buy a car from these folks if they were the last dealer on E Very unethical business practices. Still low balling and not quoted prices. I would not buy a car from these folks if they were the last dealer on Earth. Mazda should be ashamed and more protective of their brand. More
Phenomenal experience beginning to end! James Vrindten is a very kind and knowledgeable sales representative . He, along with his boss Travis and finance manager Jesus, were extremely acco James Vrindten is a very kind and knowledgeable sales representative . He, along with his boss Travis and finance manager Jesus, were extremely accommodating ! This truly was the best experience I have ever had in a car dealership. I never felt pressured in any way. I will most definitely purchase all my cars from James and his associates. They are truly the epitome of what an honest sales associate should be! Sincerely Mary. Beckert More
Dishonest, No Follow Up...STAY AWAY!!!! I ended a lease on a 2014 Mazda CX9 in April 2017 and started a lease on a new CX9 in April. I was ending my previous lease two months early and both I ended a lease on a 2014 Mazda CX9 in April 2017 and started a lease on a new CX9 in April. I was ending my previous lease two months early and both the salesperson and finance person told me that they were purchasing the lease and I would not be obligated for any future payments. Makes sense right? Why would I make two lease payments for one car? Unfortunately Chase finance sent me a notice saying I owed them over $600 for the final two payments for early termination on my lease. I assumed it was a simple misunderstanding an contacted the dealership. The first person I dealt with said they would look into it and call me back. I never heard back. I then spoke to Jesus in Finance who assured me he would take care of it. He avoided my calls and never called me back when he said he would so after three weeks I asked to speak with a manager. I spoke with someone named Sean (supposedly a manager but who knows) who again assured me he would make sure this was taken care of. Sean asked me to send him the documents I got from Chase and told me he would talk to his finance people to make sure they clearly know how to communicate to customers (not sure how that helps me). I emailed the documents from chase financial as Sean requested assuming I would finally get a resolution. I was WRONG! Sean completely ignored my emails, didn't call me back and as expected, was always "busy with another customer" when i tried calling. At this point I give up. I am paying Chase financial the $600 because I don't want it to impact my credit score. In my opinion, Wayne Mazda lied to me and stole my money. The lack of follow up and complete disregard by it's employees is very disappointing. All I can say is buyer beware if you are as unfortunate as I am to do business with this dishonest group of people who obviously have no idea what true customer service and ethical business practices are. I know I'm only one person so this post won't hurt their business, but I hope potential customers read this and don't fall into the same deceitful trap I did. More