Wayne Mazda

Awful experience - avoid this dealership at all costs Ash was the only good thing about my experience at Wayne Mazda, as he was helpful and friendly. The rest of the dealership did everything in their pow Ash was the only good thing about my experience at Wayne Mazda, as he was helpful and friendly. The rest of the dealership did everything in their power to ensure that, at no point in time, did I feel like a valued customer. They reinforced this with a service department was rude and condescending, refusing to acknowledge they sold me a certified preowned car that had defective parts. I have never had a car buying experience this terrible before in my life. This was my first Mazda vehicle, and it'll be my last. My next car will come from a dealership that doesn't treat me so poorly. More

Great people! Leased my second Mazda but first at the Wayne location and I'm a customer for life. Christian was very professional and helped me a great deal. I do Leased my second Mazda but first at the Wayne location and I'm a customer for life. Christian was very professional and helped me a great deal. I don't remember the managers name but he came out to speak with us a few times and made sure we were comfortable with the transaction. I highly recommend the Wayne Mazda dealership to anyone looking for a Mazda. Oh and I LOVE my CX5, great great suv! More

Great dealership and staff at Wayne Mazda I purchased my 2nd mazda at wayne mazda. My salesperson was James Vrundten. He was very friendly, helpful and knowledgeable. Buying my car was a hassl I purchased my 2nd mazda at wayne mazda. My salesperson was James Vrundten. He was very friendly, helpful and knowledgeable. Buying my car was a hassle free experience. Steve in the finance department was excellent as well. He got me the financing at the terms i wanted. Overall a superb experience at Wayne Mazda. I would recommend this dealer. Thank you to all the employees, very nice dealership. More

Super dealer and sales rep I felt compelled to send out a note about this Mazda dealer. I have nothing but good things to say about this dealer. The team was very professional I felt compelled to send out a note about this Mazda dealer. I have nothing but good things to say about this dealer. The team was very professional and I wanted to commend Steve Zagoric on working with me through the process. Steve was great at providing me information and working with me to find the best vehicle and price for me. He was not aggressive, yet was persistent to make sure that I had all the information I needed and was very responsive to my needs. I am sad to say that I ended up not buying a Mazda at this time, but advised Steve that he would be hear from me the next time I need a new or used vehicle. I have already referred my friends and family about the great cars at Mazda and the wonderful job that Steve and the Mazda team did for me while I was doing my car search. More

the best experience you could ever have at a car dealership, today 08/13/2016 I had the pleasure of picking up a 2016 mazda 6 sport. I was apprehensive and did not sleep the night before worrying about what migh today 08/13/2016 I had the pleasure of picking up a 2016 mazda 6 sport. I was apprehensive and did not sleep the night before worrying about what might go wrong.i has many car purchases over the years and never had a smoother deal then with these classy gentlemen vlad frenkel,ash choudbury,and junior Ortiz. I would recommend them and the whole staff at wayne mazda.the general sales manager,louis stenger runs a fantastic operation and I greatly appreciate what they did for me and will due for you if you want a great car buying experience.THANK YOU ALL VERY MUCH. More

Professional and pleasant Christian Ochs sold us a 2015 Toyota Tacoma - a trade in. I had located the vehicle online and drove a good distance to see it. Christian was pleasant Christian Ochs sold us a 2015 Toyota Tacoma - a trade in. I had located the vehicle online and drove a good distance to see it. Christian was pleasant and professional and not at all pushy. Warmly recommend him and the others (Junior Ortiz ((financial)) and Diana Intorrella (initial inquiry))) whom I dealt with at Wayne Mazda. More

Awful Experience – Please go to any other Mazda dealer but n Awful Experience – Worst Mazda dealership in NJ. I went here to test drive the Mazda 6 and as expected sales reps were waiting for customers at the d Awful Experience – Worst Mazda dealership in NJ. I went here to test drive the Mazda 6 and as expected sales reps were waiting for customers at the door. The sales rep – Henry Perez did not greet us, nor did he introduced himself and had zero interest to offer a place to sit. He made us wait (stand) for 10 mins, until he could chat with his co-workers. Henry had no clue for the make/model I expressed my interest on - Mazda 6 Touring with Tech package. He bluntly said the touring model does not come with tech package. When I argued that the configuration was available online on Mazda website he did not acknowledge and blamed the website for misleading. Test Drive: The test drive was also disappointing and he did not make any efforts to guide us with the car features. When asked about the horsepower he had to see the car stickers. Seriously! Henry your technical knowledge sucks. The test drive car was new but had mud stains all over and no efforts were seen to wash before presenting to the customer. The test drive lasted 5-7 mins since we drove 2 miles at the most, he asked us to park the car in the lot and made us walk from the unpaved parking lot to the showroom, which was not at all courteous & especially difficult for my wife since she was wearing heels. Pricing: When we sat to talk numbers, he gave me a quote on my trade-in car $6000 lower than KBB. This was expected from a guy who has no technical knowledge. He did not make any efforts to cross check his numbers for trade-ins but just rudely asked me to go and sell my car to KBB. Henry was not attentive and mocked us since I was convinced that Mazda, KBB, True car shows us the 6 is available with tech package. He even passed some jokes with his colleagues during the pricing. This was an utter waste of time for us since we were impressed with the car but Henry’s salesmanship had hit rock bottom. Henry’s behavior was repulsive, arrogant discourteous and we have never so humiliated in my life. Finally, when are all set to leave, the manager came to talk with us. I complained about Henry’s behavior since he had ruined the whole Mazda buying experience. The manager at least acknowledged that they had no stock of touring 6 with tech package but he was ready to offer us a deal for the GT. Henry was asked to stay away from the conversation but he did not apologize even once. Anyways the damage was done and there was no coming back. I think if it was someone other than Henry we might have bought the 6-GT, but I do not want to give my hard earned money to Wayne Mazda especially knowing that Henry Perez will get some commission out of this deal. Please go to any another Mazda dealer and save yourself from humiliation. More

Awesome buying experience! Just lease our 4th car from Wayne Mazda and our third CX-5. Steve gets you the best price and makes the entire process quick and easy. Just lease our 4th car from Wayne Mazda and our third CX-5. Steve gets you the best price and makes the entire process quick and easy. More

Sales rep. Marcin Radzieta Two days ago I bought a cx3 mazda from wayne mazda dealer. It Was a pleasure to deal with very friendly employee Marcin from start to finish. Marcin w Two days ago I bought a cx3 mazda from wayne mazda dealer. It Was a pleasure to deal with very friendly employee Marcin from start to finish. Marcin was very helpful, he answerd all my questions and i definitely recommend wayne mazda to friends and family. It Was a great experience. Thanks to Marcin again, I am very happy with my new car. Ana Buhic More

Great buying experience! Manny was awesome to work with. Really knowledgeable and easy to talk to. No hard sell and he worked hard find the right car to me. Would go back i Manny was awesome to work with. Really knowledgeable and easy to talk to. No hard sell and he worked hard find the right car to me. Would go back in a heartbeat. More