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Wayne Mazda
Wayne, NJ
4,091 Reviews
If you want selection, Wayne Mazda’s the place to look first. Here at Wayne Mazda of the New York metropolitan area is the best Mazda dealership around. With a huge inventory selection we have the ability to stock more cars than any other central Newark Mazda dealer. With new arrivals daily, you are bound to find just what you are looking for here at our dealership. Our huge selection changes daily so give ...
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,091 reviews
February 15, 2024
I wouldn't do business with this dealership. I I bought my car at the end of December and it has been a nightmare since the start. I went through a broker, that was my first mistake, and then th I I bought my car at the end of December and it has been a nightmare since the start. I went through a broker, that was my first mistake, and then they brought me the wrong car after being very specific about the car I wanted. When I finally got the car and signed the papers there wasn't a copy of the paperwork for me, I had to call the dealership multiple times, leaving multiple messages and nobody ever called back. Finally, I got someone who emailed me at that moment a copy of the paperwork. Now, I'm getting the run around with my plates and registration. My temporary plate and registration both expired on Jan. 28th. I have gone back and forth with the broker… nothing, one story after another, then I finally get Neil on the phone who has done nothing but xx me. After calling and getting one excuse after the other (2 1/2 weeks of this) Neil tells me I'm waiting for a batch of stuff around 3 today. I didn't believe a word he said and I called the DMV myself and to my surprise after giving my Vin # my car ( I bought, not leased or financed) wasn't in their system. After explaining everything to DMV they connected me to the complaint department to follow a complaint against the Dealership. When I called Neil and told him this his response was.. “ that person just sits behind a desk and will tell you anything to get you off the phone” My response to him was” That's kinda like what you are doing to me” lastly, Neil calls that same day and says my plates came in he was going to text me pictures of plate and registration ( he did after 7 that night) and expedite them to me. That was Friday 2/9… it's Wednesday 2/14 and nothing. I called on Tuesday to speak with a manager and the woman who answered asked why, I told her and she said they were outside shoveling snow, and someone would call me… I told her no they won't they never do and sure enough nobody called. The DMV said not to drive my car which I have to since I need to work😡 More
by Cars
Employees Worked With
Neil
February 09, 2024
Kamal was the best, above and beyond he was very helpful and very professional , highly recommended and very professional , highly recommended More
by Robert
Employees Worked With
Other Employees :
Dan Cano, Steve Reedy, Carlos Estevez, Alex Martinez, Kamal Elsehely
February 08, 2024
I recently purchased a car from this dealership, and I couldn't be happier with the experience. Car salesman Nicholas Bacchus was super friendly and knowledgeable. Mr. Bacchus took the time to understand couldn't be happier with the experience. Car salesman Nicholas Bacchus was super friendly and knowledgeable. Mr. Bacchus took the time to understand my needs and budget, and he helped me find the perfect vehicle. The entire process was smooth and transparent, with no hidden fees or surprises. I highly recommend this dealership to anyone in the market for a new or used car. They truly care about their customers and provide top-notch service. More
by Amber Angel
Employees Worked With
February 08, 2024
Mark Checki and Wayne Mazda go above and beyond to meet customers needs. I have highly recommended both to family and friends. I'm a very satisfied returning customer and we'll be back in July for a 3rd M customers needs. I have highly recommended both to family and friends. I'm a very satisfied returning customer and we'll be back in July for a 3rd Mazda vehicle. A++++ rating for excellent customer service. More
by jorge shimokawa
February 05, 2024
I love Ash and have leased 4 cars from him - he’s the best. I bought a tire protection pkage though and when I needed to use it I got the runaround from a woman in Service and was told she had no idea if best. I bought a tire protection pkage though and when I needed to use it I got the runaround from a woman in Service and was told she had no idea if my tire was covered and it would be a month to replace it…and she didn’t have a very nice attitude either. I happily kept buying from Wayne even though it’s 50 mins from where I live and they have always been excellent before but this is very discouraging. Mazda Morristown has been great and gave me an appt the next business day. I have had to wait and the Portfolio tire package made them jump through hoops but I’m thankful they were willing to jump and very happy with Greg in Service. More
by Esmeralda
Employees Worked With
February 03, 2024
I went to Wayne Mazda, located at 1244 Rte 202, 1244 NJ-23, Wayne, NJ 07470, for an appointment, which had been scheduled online, for complimentary oil change for my 2023 Mazda CX-5, on 02/03/2024 (they NJ-23, Wayne, NJ 07470, for an appointment, which had been scheduled online, for complimentary oil change for my 2023 Mazda CX-5, on 02/03/2024 (they included free oil changes for life with new vehicle that i had purchased from them) and got charged $609.83. I had purchased the 2023 Mazda CX-5 purchased on 09/27/2022 (only 16 months and 6 days old) and it had with 12,349 miles on it at the time I went for the complimentary oil change appointment. They made me sign a work order even before they inspected the CX-5 and because I didn't have my reading glasses, I could not read the work order, so I asked the service advisor what I was signing for and he said it was "no charge" because it was only for complimentary oil change, so I trusted him and signed the work order, but when i went to pick up the vehicle when it was ready, I had to pay $609.83 including tax which included replacing cabin air filter, engine air filter, fuel injection which is also completely unnecessary for 16 month old CX-5 and with 12,349 miles. Why would they perform any services prematurely if the vehicle is not due for those services at this mileage and within 16 months of buying brand new vehicle and without first performing a vehicle inspection to determine what services are necessary? Also, they charged almost double the amount for these 3 services for which i have a quote from another nearby Mazda dealership for a 2018 Mazda Cx-5 that we also own. I also intend to dispute the charge with the credit card company. Can you please assist us in this matter? More
by RS
Employees Worked With
Service advisor
January 31, 2024
It was a pleasant experience working with Jim on the purchase of our CX-5. He was very friendly and went out of his way to make us feel comfortable. It’s only been one day but I absolutely love this veh purchase of our CX-5. He was very friendly and went out of his way to make us feel comfortable. It’s only been one day but I absolutely love this vehicle! More
by wtwatv
Employees Worked With
January 27, 2024
Buying a car is exciting but stressful. I must say that my experience here was amazing! Matt Smits was awesome, knowledgeable and patient. I did not only leave with a new car but I left str I must say that my experience here was amazing! Matt Smits was awesome, knowledgeable and patient. I did not only leave with a new car but I left stress free and beyond satisfied with my purchase. I highly recommend this place and highly recommend Matt to be your sales guy! He definitely went above and beyond. Big thank you to the Mazda family and huge thank you to Matt! More
by Eli
Employees Worked With
Matt Smits
