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Wayne Subaru
Pompton Plains, NJ
1,576 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,576 reviews
March 06, 2020
Wayne Subaru Was a Pleasure to Deal With I recently leased a new Subaru from this dealer. They were easy to deal with, accommodating, and no hassle. I originally intended to lease my car from I recently leased a new Subaru from this dealer. They were easy to deal with, accommodating, and no hassle. I originally intended to lease my car from the dealership I had used in the past. However, Wayne Subaru was not only able to get my desired car more quickly, they offered me a much better lease price. Friendly, courteous, and delightful to deal with! More
by Organized Wonder
Verified Customer
March 03, 2020
Excellent service with courteous staff. I only wish there were more opportunities for Loaner cars. However, the staff was quick in getting me in and out within a reasonable amount of time. Thank you there were more opportunities for Loaner cars. However, the staff was quick in getting me in and out within a reasonable amount of time. Thank you. More
by yotatacoma21
Employees Worked With
David Fried, Roy Smith, Gary Blackman
March 03, 2020
ABSOLUTLEY HORRIBLE Totally inept group of people report to work at Wayne Subaru Service department. I absolutely would never recommend this dealership or service depar Totally inept group of people report to work at Wayne Subaru Service department. I absolutely would never recommend this dealership or service departmentt to anyone. More
by PEACH1119
Employees Worked With
Shayna and Darlene
March 03, 2020
Great experience from start to finish Sean Donnelly and all the folks at Wayne Subaru were a home run. I traded in an moved to a new Subaru and have absolutely no complaints at all! Great Sean Donnelly and all the folks at Wayne Subaru were a home run. I traded in an moved to a new Subaru and have absolutely no complaints at all! Great experience all around! More
by michaelcshale
Employees Worked With
March 02, 2020
Great Service, Profesionalism, and Pricing for Sales I would like to thank Ed Birne for his patience, great advice, transparent communication and honest pricing when I asked for a 2020 Subaru Forester. I would like to thank Ed Birne for his patience, great advice, transparent communication and honest pricing when I asked for a 2020 Subaru Forester. Actually his offered price is the lowest and the Gov/Doc fees are also the lowest. So I would like to thank him for all of his time and assistance. Although I have accepted an offer from another dealership, it is not because of their pricing or service, but because the other dealer is closer to me and more convenient for me to come by. Wayne Subaru has earned the credibility by their quality customer services. I strongly recommend Ed Birne and Wayne Subaru to my friends if they are interested in becoming a Subaru customer. More
by bubumannus
Employees Worked With
Ed Birne
March 02, 2020
great service From the initial phone call to a greeting upon entering the service center they were polite, helpful and truly seemed that they wanted to give great s From the initial phone call to a greeting upon entering the service center they were polite, helpful and truly seemed that they wanted to give great service. They made sure everything was right when they returned my vehicle and followed up to check that it was all working properly. More
by LEW3
Employees Worked With
Roy Smith
February 27, 2020
Steve was incredible. Super helpful, extremely knowledgeable. Im glad he was able to work with me to get to a price i was comfortable with. Ill definately recommend family and friends go to Steve knowledgeable. Im glad he was able to work with me to get to a price i was comfortable with. Ill definately recommend family and friends go to Steve in the future and Ill be back in the future for sure. I cant recall the manager who help me and wrote up the paperwork but he was great also. More
by ChadVZ
February 25, 2020
Everyone in this location was very helpful and patient. I would recommend this location to anyone! Everyone in this location took the time to explain exactly what i needed to know would recommend this location to anyone! Everyone in this location took the time to explain exactly what i needed to know More
by jpep512x
Employees Worked With
David Fried, Jackie Aboyoun, John Picorale
February 25, 2020
happy owner I came to Wayne Subaru because 2 friends recently purchased from them. I came to look at the car try sitting in it all no pressure. I liked the car I came to Wayne Subaru because 2 friends recently purchased from them. I came to look at the car try sitting in it all no pressure. I liked the car so much I spoke with a salesman. Totally no pressure from start to finish. Their inventory of the model I wanted met my needs perfectly. Have had the car for only 100 mile and and am still getting used to all the features. The more I drive it the better I like it. Great car from a great store. More
by meow54
