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Wayne Subaru

Pompton Plains, NJ

4.9
1,570 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,570 reviews

February 07, 2020

Very pleasant experience from start to finish! Knowledgeable, helpful, fully transparent buying experience. Great sales service and finance rep, definitely recommend!! Made purchase very easy!! More

by suburuhappy
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Mar 05, 2020 -

Wayne Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2020

Excellent Customer Service I went to Subaru for low tire pressure, then found out I had a screw in the front tire. The personnel very friendly, extremely helpful, fixed my tire More

by sophiajerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. Steve and Mike great service, Roy Smith
February 06, 2020

Manager Jerry It is difficult to keep up with the rising costs of car repairs but the Manager Jerry goes the extra mile to make sure you know your pairs are legit a More

by CDPLISKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager Jerry
February 04, 2020

Expectations Met My wife and I had a great buying experience. Jackie and John didn't make my wife and I feel any pressure about purchasing a car. And the time that we More

by pdemerson81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fried, John Greenwald, Jackie Aboyoun
February 04, 2020

Exceeded Expectations Wayne, in the service department was very helpful not only on the telephone but in person. Worked with Jerry the manager as well and between the 2 of More

by SBASS502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne (do not have his last name on me)
February 03, 2020

Happy Experience I brought my Outback to the dealer for a recall of the passenger air bag. They were very professional and did a nice job replacing the air bag, as wel More

by JEFF.BROWN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smith, Dan Trudeau
February 03, 2020

It was as easy as, "Pay and Drive Away!" We recently purchased a Subaru Crosstrek for my son. From the moment I walked in Wayne Subaru and met John Greenwald, I felt at ease. He listened to More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grateful to Klaus for his technical support!, John Greenwald
February 03, 2020

I would go back We had a good buying experience. We were not pressured at all. Minimal haggling. I would buy there again and recommend Wayne Subaru to others. More

by anonymous
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klause?, Joan Vaccaro
February 03, 2020

service review They are always professional, friendly and helpful. Keep you updated in any extra expense there might be.. This has been my experience since I first More

by MOMSAVAGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
February 02, 2020

Used wayne subaru out of convenience in location but they we over booked and my wait time was extremely high and they don’t give car washes nor was a free multi point inspection completed. I probably will go More

by TRAYTRAYLLL
Recommend Dealer
No
Employees Worked With
Roy Smith
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