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Wayne Subaru
Pompton Plains, NJ
1,576 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,576 reviews
February 15, 2020
Pleasant Experience Our experience with this dealership was amazing. Everyone was so nice, professional, and the process went very smoothly. Our salesman John Greenwald Our experience with this dealership was amazing. Everyone was so nice, professional, and the process went very smoothly. Our salesman John Greenwald was very knowledgeable and was not your typical car salesman. I highly recommend this dealership and especially John! More
by LaurDom
Employees Worked With
John Greenwald
February 15, 2020
Lease Process was Quick and Painless I had the pleasure of dealing with Sean Donnelly when I leased my 2020 Crosstrek. He has a wealth of knowledge about the vehicles, and it is delivered I had the pleasure of dealing with Sean Donnelly when I leased my 2020 Crosstrek. He has a wealth of knowledge about the vehicles, and it is delivered in a manner which was clear, concise and enabled me to make an informed decision about my vehicle choice. His easy going and friendly personality made this a positive experience. I am extremely pleased with his customer service and my new Crosstrek. Thanks Sean! Carol Bernal More
by carollbernal1234
Employees Worked With
February 12, 2020
good service work Went in for scheduled maintenance and oil change. Pricing for some services were less than stated in website when I made the appointment. Work perfo Went in for scheduled maintenance and oil change. Pricing for some services were less than stated in website when I made the appointment. Work performed was as requested but done faster than estimated. More
by SurfCityLee
Verified CustomerEmployees Worked With
Roy Smith
February 11, 2020
Service delivered as committed I arrived a few minutes early but checking my car in started immediately. The shuttle driver was available in a few minutes, The service was complet I arrived a few minutes early but checking my car in started immediately. The shuttle driver was available in a few minutes, The service was completed in the estimated time and I was promptly picked up at home and brought back to the service center. The price was slightly below estimated. Nothing was done that wasn't discussed and only what was needed was done. Shayna did an excellent job in estimating the job, making the appointment and completing the transaction. More
by dennis.blahut
Employees Worked With
Shayna
February 08, 2020
We had a great experience - John Greenwald our sales rep was patient, professional, and throrough. He answered all of our questions and was able to offer us a fair price upfront. Dave Fried our fiance speci was patient, professional, and throrough. He answered all of our questions and was able to offer us a fair price upfront. Dave Fried our fiance specialist was well organized and very thorough in walking us through all the paperwork. Everything was transparent, no shady business here. They made the process easy - from test drive to delivery in 1 week. Great experience, would recommend to anyone in the market for a Subaru. Thanks guys- Jen P. More
by Jparm
Employees Worked With
David Fried, John Greenwald
February 07, 2020
I had the best experience here at Wayne Subaru, from the first time I walked in to the end. Great staff great busyness. Thank you Jackie , John P and Claus for taking great care of me first time I walked in to the end. Great staff great busyness. Thank you Jackie , John P and Claus for taking great care of me More
by bonja973
Employees Worked With
Jackie Aboyoun, John Picorale
February 07, 2020
Very pleasant experience from start to finish! Knowledgeable, helpful, fully transparent buying experience. Great sales service and finance rep, definitely recommend!! Made purchase very easy!! Knowledgeable, helpful, fully transparent buying experience. Great sales service and finance rep, definitely recommend!! Made purchase very easy!! More
by suburuhappy
February 06, 2020
Manager Jerry It is difficult to keep up with the rising costs of car repairs but the Manager Jerry goes the extra mile to make sure you know your pairs are legit a It is difficult to keep up with the rising costs of car repairs but the Manager Jerry goes the extra mile to make sure you know your pairs are legit and you are being treated fairly. More
by CDPLISKIN
Employees Worked With
Manager Jerry
February 06, 2020
Excellent Customer Service I went to Subaru for low tire pressure, then found out I had a screw in the front tire. The personnel very friendly, extremely helpful, fixed my tire I went to Subaru for low tire pressure, then found out I had a screw in the front tire. The personnel very friendly, extremely helpful, fixed my tire right away. I will be buying 4 new tires next week. Great price and outstanding service. More
by sophiajerseygirl
Employees Worked With
Service dept. Steve and Mike great service, Roy Smith
February 04, 2020
Exceeded Expectations Wayne, in the service department was very helpful not only on the telephone but in person. Worked with Jerry the manager as well and between the 2 of Wayne, in the service department was very helpful not only on the telephone but in person. Worked with Jerry the manager as well and between the 2 of them, they exceeded all of my expectations. More
by SBASS502
Employees Worked With
Wayne (do not have his last name on me)
