
Wayne Subaru
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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headlight not working I needed a new headlight, and two smaller light bulbs (city lights). I had them installed. Unfortunately, they were all not working about a week later I needed a new headlight, and two smaller light bulbs (city lights). I had them installed. Unfortunately, they were all not working about a week later. I called and explained that these were just replaced, and they took a look as soon as I could get there. They found the problem and replaced all the lights again without extra charge. I appreciated this level of service and commitment. More
I had a great experience working with both Sean and Mark. They both were very straightforward and offer the best upfront pricing. When we had difficulty finding the right model and color, they worked hard to They both were very straightforward and offer the best upfront pricing. When we had difficulty finding the right model and color, they worked hard to get us what we wanted. Thank you. More
Oil Change I was only in for an oil change but was treated with the utmost courtesy from everyone I was in contact with starting with making appointment to walki I was only in for an oil change but was treated with the utmost courtesy from everyone I was in contact with starting with making appointment to walking out the door. I rate Wayne Subaru very highly. More
No Pressure John was wonderful. Very relaxed. My lease was up on my car and we were just looking around to see what I might like. Ended up leasing a new Fores John was wonderful. Very relaxed. My lease was up on my car and we were just looking around to see what I might like. Ended up leasing a new Forester. Have already recommend him to a few coworkers. More
Second time there with the same noise only to find out it w as the breaks after all. Jerry is awesome as well , it was the original person that took my ticket that fowled up. I would have expected at le as the breaks after all. Jerry is awesome as well , it was the original person that took my ticket that fowled up. I would have expected at least a car wash for my car, More
Very comfortable experience Nick is thoroughly knowledgeable about every vehicle he showed us. We did not feel pressured or manipulated (unlike our experience at other dealership Nick is thoroughly knowledgeable about every vehicle he showed us. We did not feel pressured or manipulated (unlike our experience at other dealerships). We were treated with courtesy, and when it came time to make the purchase, the team was very supportive with all the procedures and paperwork. Shout out to Klaus for his patient and thorough walk-through of the vehicle. More
prompt courteous and knowledgable always get done what they promise and alert you to any potential areas that might need attension and do it on time and are always courteous and friend always get done what they promise and alert you to any potential areas that might need attension and do it on time and are always courteous and friendly and explain what was done More
long wait time I came in just for a tire rotation for 2:30. The car was not taken until about 3. Time matters a lot to me. If an appoint is for 2:30 the car should s I came in just for a tire rotation for 2:30. The car was not taken until about 3. Time matters a lot to me. If an appoint is for 2:30 the car should start being worked on within 10 minutes (after check in). I was given a wait time of about an hour. Service was completed well and the rep was very polite but I realy hate when things do not go as planned on timing. More
This service visit was my first, we bought a used Car and I wasn’t sure what to expect, but everyone was so nice! They completed the job in a very professional manner. Very pleased!! I wasn’t sure what to expect, but everyone was so nice! They completed the job in a very professional manner. Very pleased!! More
The sales reps were great and not pushy at all. They also were informative. I would recommend this dealership and a subaru to any one. were informative. I would recommend this dealership and a subaru to any one. More