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Wayne Subaru

Pompton Plains, NJ

4.9
1,570 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,570 reviews

January 30, 2020

headlight not working I needed a new headlight, and two smaller light bulbs (city lights). I had them installed. Unfortunately, they were all not working about a week later More

by KRELLJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayna Wiggins
January 30, 2020

I had a great experience working with both Sean and Mark. They both were very straightforward and offer the best upfront pricing. When we had difficulty finding the right model and color, they worked hard to More

by Bob Ivers
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

Oil Change I was only in for an oil change but was treated with the utmost courtesy from everyone I was in contact with starting with making appointment to walki More

by dmurphy900
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get any names
January 28, 2020

No Pressure John was wonderful. Very relaxed. My lease was up on my car and we were just looking around to see what I might like. Ended up leasing a new Fores More

by frostyqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Greenwald
January 27, 2020

Second time there with the same noise only to find out it w as the breaks after all. Jerry is awesome as well , it was the original person that took my ticket that fowled up. I would have expected at le More

by ROXANA.BRIEVA69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy is always a delight to deal with as well as informative, , Roy Smith
Feb 15, 2020 -

Wayne Subaru responded

Thank you for your kind words about Roy and Jerry. We are always open to reviewing our customers experiences in order to improve and create a truly exceptional experience. Changes are continuing and we love our customers input in the process so we may learn and become the best Subaru service experience in North Jersey.

January 27, 2020

Very comfortable experience Nick is thoroughly knowledgeable about every vehicle he showed us. We did not feel pressured or manipulated (unlike our experience at other dealership More

by LISA.BATCHMEDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gigantes
January 26, 2020

prompt courteous and knowledgable always get done what they promise and alert you to any potential areas that might need attension and do it on time and are always courteous and friend More

by DRJWISP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Vaccaro, Dan Trudeau, Roy Smith
January 25, 2020

long wait time I came in just for a tire rotation for 2:30. The car was not taken until about 3. Time matters a lot to me. If an appoint is for 2:30 the car should s More

by dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Blackman
January 25, 2020

This service visit was my first, we bought a used Car and I wasn’t sure what to expect, but everyone was so nice! They completed the job in a very professional manner. Very pleased!! More

by JENERIKV
Recommend Dealer
Yes
Employees Worked With
Roy Smith
January 23, 2020

The sales reps were great and not pushy at all. They also were informative. I would recommend this dealership and a subaru to any one. More

by chris.soltys.cs
Recommend Dealer
Yes
Employees Worked With
Nick Gigantes, John Greenwald, Jackie Aboyoun, John Picorale
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