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Wayne Subaru

Pompton Plains, NJ

4.9
1,576 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,576 reviews

February 24, 2024

Best dealership that I have ever dealt with. Sean is an absolute pleasure and very knowledgeable. He gave me as much time as I needed, followed up and made sure I understood everything about the More

by Debbrim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smolt
Feb 26, 2024 -

Wayne Subaru responded

Deb, it's fantastic to know you had a great experience with Sean at Wayne Subaru. We're glad he was able to assist and make your car buying process smooth. Thanks for the recommendation!

February 23, 2024

Very helpful and attractive, too! A pleasure to work with anytime. Will be coming back More

by thesigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Szewczyk
Feb 23, 2024 -

Wayne Subaru responded

We're so glad to hear it! Thank you for rating us five stars! - Wayne Subaru

February 23, 2024

My experience from beginning to end was an absolute pleasure. It is refreshing to do business with people who say what they mean and mean what they say! More

by deavman8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smolt
Feb 23, 2024 -

Wayne Subaru responded

We're delighted to know your experience with our Wayne Subaru team was a pleasure from start to finish! We always strive for transparency and honesty in our business. Thanks so much for the positive feedback!

February 23, 2024

Wayne Subaru is the best. We've had some very bad experiences at other dealership and were prepared for the worst! We were very happily surprised by the team at Wayne Subaru. More

by ganleyja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smolt
Feb 23, 2024 -

Wayne Subaru responded

Thanks for the glowing review! We're delighted to know that Nick, Anthony, and Mark at Wayne Subaru provided you with a top-notch experience. It's great to see your recommendation - we appreciate it!

February 21, 2024

Sean was very helpful. Me and my husband were very comfortable asking questions. He was knowledgeable as well. Dave was equally helpful. More

by matiesuolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 21, 2024 -

Wayne Subaru responded

We're glad to know that Sean and Dave were able to assist you effectively at Wayne Subaru. We appreciate your positive feedback! Safe travels!

February 19, 2024

Good place nice persons there cool cars or SUVs to choose from friendly staff very happy with new forester big fan of forester wilderness and forester touring wish I could buy both because I liked driving bo More

by CJKEYSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Vaccaro, Robert Lesko III
Feb 19, 2024 -

Wayne Subaru responded

Hi C J Keyser! We're glad to know that you had a positive experience at Wayne Subaru and enjoyed test-driving the Forester Wilderness and Touring. We hope your new Forester brings many happy miles!

February 17, 2024

Too slow, unprepared but tried very hard and we heard foul language from back office More

by summerofhelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Waltich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Joan Vaccaro, Anthony Jimenez, Phil Wilczewski
Feb 21, 2024 -

Wayne Subaru responded

We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We assure you that we will look into this situation on your behalf. We hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Mark Waltich - Sales Manager - 973-646-4715

February 15, 2024

This is my 3rd purchase. I think that says it all I would never had returned if I was not totally satisfied. More

by MCDONNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Wayne Subaru responded

Donns, it's great to know you've had three satisfying experiences with us at Wayne Subaru. We appreciate your loyalty and look forward to serving you again in the future! Enjoy your new ride!

February 13, 2024

I don't believe I met Phil Wilczewski. My experience was painless but buying or leasing a car is a time consuming process. More

by aliala6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 14, 2024 -

Wayne Subaru responded

Thank you for the review. We appreciate you trusting the Wayne Subaru team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

February 09, 2024

Dave Fried was super helpful, very responsive to all my questions. Made the process enjoyable. More

by AVANTATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 09, 2024 -

Wayne Subaru responded

We really appreciate you taking the time to leave Wayne Subaru this awesome review, thank you!

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