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Wayne Subaru
Pompton Plains, NJ
1,577 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,577 reviews
September 19, 2022
I had a very positive experience. I bought my car via website, email and phone conversations and then finalized the purchase at showroom upon pickup. No trickery - honest straightforw I bought my car via website, email and phone conversations and then finalized the purchase at showroom upon pickup. No trickery - honest straightforward interactions with the salesperson and business manager. I got the deal we agreed to prior to coming to the showroom. Of course yes they tried to sell me extended warranty but they respected my declining those offers. This was a vastly better experience than the one I had with a different car dealer 8 months ago who tried bait and switch with me - and other trickery. More
by Chazster
September 17, 2022
We had a fantastic experience. All our questions were answered. There were no surprises. Family All our questions were answered. There were no surprises. Family More
by Jessicanjcpt
Verified CustomerSeptember 17, 2022
Both the dealership and the repair shop have made me a repeat subaru customer. I appreciated the attention paid to all of our questions. The transition from my previous subaru and the new one was made eas repeat subaru customer. I appreciated the attention paid to all of our questions. The transition from my previous subaru and the new one was made easy by your staff. More
by johneapple
September 16, 2022
Joan is the best! I have purchased 4 vehicles from her, and appreciate her approach to selling. She presents the facts, and doesn't use pressure on her customers. I have purchased 4 vehicles from her, and appreciate her approach to selling. She presents the facts, and doesn't use pressure on her customers. Everyone at Wayne Subaru has been efficient, courteous, and kind over the years. They truly value their customers! More
by bandmom23
Employees Worked With
Joan Vaccaro
September 16, 2022
Wayne Subaru is very friendly dealership, As soon as I walked in I felt very welcomed from all the people that work there ,Thank you Joan for taking care of all my needs. walked in I felt very welcomed from all the people that work there ,Thank you Joan for taking care of all my needs. More
by lulu02364
Employees Worked With
Frank Thierwechter, David Fried, Joan Vaccaro
September 15, 2022
We had a great experience with John, he took time to talk through our different options, was very patient while our kids were there (being kids) and also took time to walk through all of the features of the through our different options, was very patient while our kids were there (being kids) and also took time to walk through all of the features of the vehicle before we drove off the lot. Really enjoyed working with him! More
by lauriecrowley
Employees Worked With
John Greenwald
September 15, 2022
Profesional pleasant punctual detailed thorough fair honest caring convenient accommodating helpful friendly staff family oriented honest caring convenient accommodating helpful friendly staff family oriented More
by slawomir_ligas
September 13, 2022
Leasing a car was nice. Our salesman was good. He was vary knowledgeable about the car. His name was Nick. I have had 3 SUBARUs that all were good. The last one had 289 Our salesman was good. He was vary knowledgeable about the car. His name was Nick. I have had 3 SUBARUs that all were good. The last one had 289,000 miles on it. Thanks again Nick. Bob Hayden More
by RJHAYDEN
Employees Worked With
Nick
September 10, 2022
Ken Kopach was great. Took his time to explain everything thoroughly. Would definitely recommend him Took his time to explain everything thoroughly. Would definitely recommend him More
by jtroute21
Employees Worked With
September 09, 2022
Joan was great. Had a super easy time. Love the service and the experience. Wouldn’t go anywhere else Had a super easy time. Love the service and the experience. Wouldn’t go anywhere else More
by CEMONAGHAN77
