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Wayne Subaru

Pompton Plains, NJ

4.9
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,575 reviews

January 13, 2022

Attention to detail, great follow-up, organized with paperwork, courteous and professional, good explanations, answered all questions More

by CEK4ESL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fried, Joan Vaccaro
Jan 13, 2022 -

Wayne Subaru responded

Thank you for the positive feedback! Your business is greatly appreciated by all of us here at Wayne Subaru and we hope to see you again in the future!

January 12, 2022

Sales department was knowledgeable and courteous…no pressure. The service appointment that I made ready when I got there and the warranty repair was completed in the time that I was told. I would defin More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Jan 13, 2022 -

Wayne Subaru responded

Thank you for trusting Wayne Subaru with your business! We appreciate you recommending us to others and look forward to seeing you next time!

January 08, 2022

Honest, friendly, great service all around. My car was ready when promised as always. Thanks More

by Jcascio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Steve from Hamburg service location
Jan 10, 2022 -

Wayne Subaru responded

It's our privilege to serve you! Thanks for trusting Wayne Subaru with your service needs - we look forward to your next visit!

January 04, 2022

The representatives were super super friendly . They even went out to my car to retrieve my insurance card for the loaner. When my car wasn’t going to be finished on time the representative called me and t More

by Bgoo07456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Jan 04, 2022 -

Bgoo07456 responded

They have a dedicated and professional staff and I would recommend Wayne Subaru to anyone.

Jan 06, 2022 -

Wayne Subaru responded

Wow! Thank you so much for the kind words and five-star rating! We're happy to hear your representative took such great care of you while your vehicle was here at Wayne Subaru! We look forward to seeing you next time!

January 04, 2022

Great service! Very thorough quoting especially on tires. Great explanation of what should be done at the time of service. They will answer your questions or look into issues you may be having if explained p More

by BLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wisneski, Dan Trudeau
Jan 06, 2022 -

Wayne Subaru responded

It makes our day to hear that our customers have had a great visit to Wayne Subaru! Thank you for taking the time to tell us that we made your experience worthy of five stars!

January 04, 2022

Amazing experience from start to finish. Everyone involved could not have been nicer or more helpful. I love my Subaru Crosstrek! More

by ally9495
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Robert Lesko III
Jan 05, 2022 -

Wayne Subaru responded

Thank you for the wonderful review! We're thrilled to hear you're loving your new Crosstrek and we hope we have the pleasure of working with you again in the future. Take care and thanks for choosing Wayne Subaru!

January 04, 2022

Excellent service and pleasant staff! Everything was explained without being rushed. Love the experience! Thanks More

by Cookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Blackman
Jan 06, 2022 -

Wayne Subaru responded

Thank you for the wonderful feedback! We're so glad you enjoyed your visit with our team here at Wayne Subaru and we hope to see you again in the future!

December 28, 2021

Pleasant buying experience, no pressure. Sometimes the details of purchasing a specific model are confusing, but overall, I would say Wayne Subaru was straightforward More

by Wynnerich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Vaccaro, Robert Lesko III
Jan 03, 2022 -

Wayne Subaru responded

Thank you for trusting the Wayne Subaru team with your purchase! We hope you enjoy your new vehicle and look forward to seeing you again next time!

December 27, 2021

Excellent service and help from Steve Durkin and the Wayne Subaru Team! Thanks so much More

by musikman124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Dec 29, 2021 -

Wayne Subaru responded

We're happy Steve and the Wayne Subaru team were so helpful during your visit! Thank you for taking the time to leave your five-star review!

December 20, 2021

Amazing service. Highly recommend to my friends and neighbors. I made an 8AM appointment was in and out in a very short time. Thank you! More

by Amy26amy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Dec 20, 2021 -

Wayne Subaru responded

It was our privilege to serve you! Thanks for visiting our team here at Wayne Subaru and please don't hesitate to reach out if we can be of service again in the future!

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