Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,575 reviews
December 17, 2021
I came to this Subaru dealership in Wayne because I was very unhappy with the way I was treated at the dealership where I purchased my car. I have been treated very kindly at this dealership on Hamburg Tur very unhappy with the way I was treated at the dealership where I purchased my car. I have been treated very kindly at this dealership on Hamburg Turnpike in Wayne Nj More
by RichC
Employees Worked With
Dan Trudeau
December 17, 2021
Wayne Subaru made leasing a Crosstrek so quick and easy. Sean was the absolute best. Sean was the absolute best. More
by awalbrecht
Verified CustomerDecember 16, 2021
Thus is a service only facility. I would expect it to be cleaner and more comfortable. The bathroom is through a dark, dirty storage hallway and let’s just say, has seen better days. No paper towels. How ab cleaner and more comfortable. The bathroom is through a dark, dirty storage hallway and let’s just say, has seen better days. No paper towels. How about a nice clean, modern bathroom not used by the entire facility? More
by ramsfam74
Employees Worked With
Dan Trudeau
December 16, 2021
I have had nothing but great experiences, both with sales and with the service group, at Wayne Subaru. Everyone I’ve worked with has been friendly, professional, and customer focused. and with the service group, at Wayne Subaru. Everyone I’ve worked with has been friendly, professional, and customer focused. More
by MAO
Employees Worked With
Other Employees :
I’m not certain of the names of those I’ve worked with in Service; everyone I’ve interacted with in the department has been great to work with!
December 16, 2021
From Bob the owner thru Gary my sales representative the entire process was seamless. I was treated like family and not just a number. entire process was seamless. I was treated like family and not just a number. More
by Ed Z
December 11, 2021
Great overall experience! There was good communication, coordination, and follow up. I love my new car! coordination, and follow up. I love my new car! More
by ugener1
December 11, 2021
Our sales experience was top quality. It was fast, efficient, and easy. Highly recommended. Bob Lesko and Dave Fried made everything quick and easy. Thank you! efficient, and easy. Highly recommended. Bob Lesko and Dave Fried made everything quick and easy. Thank you! More
by Sjcalicchio
Employees Worked With
Dave Fried, Bob Lesko
December 09, 2021
Waiting area needs lots of work. Worn out chairs etc. not a pleasant atmosphere at all. not a pleasant atmosphere at all. More
by Djp3754
Employees Worked With
December 06, 2021
Welcoming. Responsive. Accessible. Active listeners. Reasonable. Friendly. Good customer service. Timely follow-up. Thorough execution. Reasonable. Friendly. Good customer service. Timely follow-up. Thorough execution. More
by JOSEBARQUIN1
Employees Worked With
Frank Thierwechter, Gary Blackman
December 06, 2021
Very nice place. Joan was very helpful to ease process Very nice place. Joan was very helpful to ease process with vehicle purchase. All dates for vehicle readiness were met. Very positive experience deal Very nice place. Joan was very helpful to ease process with vehicle purchase. All dates for vehicle readiness were met. Very positive experience dealing with Joan More
by ANDREILAZOURENKO
Employees Worked With
Frank Thierwechter, Joan Vaccaro
