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Wayne Subaru

Pompton Plains, NJ

4.9
1,576 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,576 reviews

September 15, 2021

Our sale was done via email. We went to the dealership to pick up our vehicle and sign all the paperwork. Our entire visit to the dealership was very pleasant. The salesman and business manager were helpful More

by Rygz892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, David Fried
Sep 16, 2021 -

Wayne Subaru responded

Thank you for the wonderful feedback! We're so happy to hear that you enjoyed your experience with our team here at Wayne Subaru and we hope you're loving your new vehicle so far. Thanks again and please don't hesitate to reach out if there's anything else we can do for you!

September 08, 2021

We are a Subaru family but this was our first time at Wayne Subaru. We are pleased we made the change. Gary Blackman was knowledgeable of his product as well as interested, patient, and informative when More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Blackman
Sep 09, 2021 -

Wayne Subaru responded

Thank you for visiting us here at Wayne Subaru! We're so glad that Gary made your experience a great one and we'll be sure to pass along your kind comments to him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

September 07, 2021

We called about leasing a 2021 after a terrible experience at another Subaru dealership. John was able to find us some that fit into our budget and was very helpful and professional the entire time More

by Jvetrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greenwald
Sep 07, 2021 -

Wayne Subaru responded

We are so happy to hear that you had such a great time working with our team at Wayne Subaru! John and the team are so happy that you enjoyed your time!

September 05, 2021

Everything went smooth and is was a no pressure environment. Steve Durkin was great to work with and kept me up to date during the buying process. More

by Ducati018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Sep 06, 2021 -

Wayne Subaru responded

We are so happy to hear that you had such a great time working with our team at Wayne Subaru! Steve and the team appreciate you!

September 01, 2021

I would have given 5 stars but my car hadn’t even been washed before I picked it up. There was mud on it. Otherwise it was a good experience. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried
August 29, 2021

We had a very good experience at the location that we were at. We would definitely recommend to anyone buying a car to go to the dealership that we went to More

by OSTOJAJEL67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Thierwechter, John Greenwald
Aug 31, 2021 -

Wayne Subaru responded

This review means more to our team than you know! Thanks for the five-star rating and kind words! - Wayne Subaru

August 27, 2021

My fourth Suburu - 1 Imprezza, 3 Crosstreks. I just picked up my current Crosstrek and I love it. This dealership is the best - I travel 1 1/2 hrs to them to work with them since I moved to NY State. More

by KARENRUSSO14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Service - don't have his last name, David Fried
Aug 27, 2021 -

Wayne Subaru responded

Thank you so much for your kind words and loyal business! We appreciate you making the drive from New York to come work with us here at Wayne Subaru and can't wait to share your wonderful comments with the team. Enjoy your new Crosstrek and we'll see you at your next visit!

August 27, 2021

Great. We didn't feel pressure to buy. Everything went seamlessly. Thanks Great. We didn't feel pressure to buy. Everything went seamlessly. Thanks Great. We didn't feel pressure to buy. Everyth More

by guytano1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Wayne Subaru responded

Thank you for taking the time to leave us a review - it is very much appreciated by all of us here at Wayne Subaru!

August 27, 2021

Great service. Joan Vaccaro, my sales rep, was wonderful! Joan made it easy for me to purchase my car-she was very informative. I would recommend Joan and the dealership. More

by MSGRONINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter, Joan Vaccaro
Aug 27, 2021 -

Wayne Subaru responded

Thank you for trusting the Wayne Subaru team with your business! We're thrilled to hear that Joan made your experience with us a great one and we hope you enjoy your new vehicle. Thanks again and please don't hesitate to reach out if there's anything else we can do for you!

August 27, 2021

Our salesman, Gary, sales managers Frank and Mark, treated us great, fast and nice for our new vehicle delivery. Product specialist, Kayla explained functionality of our new vehicle in detail. More

by BGBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Paquette, Frank Thierwechter, David Fried, Gary Blackman, Robert Lesko III
Aug 27, 2021 -

Wayne Subaru responded

The Wayne Subaru team is grateful for this five-star review! Thank you for coming to spend time with Gary, Frank, Mark, and Kayla! We look forward to assisting you again next time!

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