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Wayne Subaru

Pompton Plains, NJ

4.9
1,576 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,576 reviews

August 03, 2021

The dealership was clean, appealing and seemed to be run efficiently. They had a good inventory of cars on the lot. My salesman was friendly, knowledgeable and helpful, without being pushy. Working with More

by montclairrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael McNish (Sales), David Fried
Aug 04, 2021 -

Wayne Subaru responded

Thank you for the honest review and rating! We're glad to hear you enjoyed the experience here at Wayne Subaru! We look forward to seeing you next time!

August 03, 2021

We continue to enjoy being a Subaru family thanks to Steve Durkin. We just leased our 11 th and 12 th Subarus, Crosstreks this time. Steve provides the best experience as we make decisions to lease new More

by MJDRLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried
Aug 03, 2021 -

Wayne Subaru responded

This is such a great review! Thank you so much for choosing Wayne Subaru to lease your Crosstreks! It means the world to us that Steve has earned your business so many times and continues to achieve greatness for you! We'll see you for the first oil change!

August 03, 2021

Ken was fabulous. He made the transaction painless. He was very professional and answered all of my questions. He showed me the options inside the car and explained the purpose and how they worked. More

by DABW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, Robert Lesko III
Aug 03, 2021 -

Wayne Subaru responded

Thank you for this outstanding review! We are certainly lucky to have Ken on the Wayne Subaru team and will pass along your kind comments to him!

August 01, 2021

Traded in a 2012 Forester and got a certified pre-owned 2019 Forester. Very helpful thorough explanation of entire process. Even got special session for electronic options help. More

by Diane from Sparta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Paquette, David Fried
Aug 02, 2021 -

Wayne Subaru responded

Hi Diane, thank you for taking the time to share your recent trade-in experience! We hope you're already enjoying your 2019 Subaru Forester! We know you'll love it! -Wayne Subaru

July 30, 2021

Wayne Subaru is probably one of the nicest, friendliest and knowledgeable dealerships in the area. They realer care and just help until they make the sale. They’re always there to help you. More

by greff1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, John Greenwald, Robert Lesko III
Jul 30, 2021 -

Wayne Subaru responded

Wow, thank you so much for these kind comments! It's our pleasure to assist you and we look forward to seeing you again in the future. Take care! - The Wayne Subaru Team

July 30, 2021

Three months before our lease expired we began our search for a new car. It began at Wayne Subaru where we met with Sean to discuss our options. He suggested that we consider buying a new car that was on o More

by jaycfaber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter
Jul 30, 2021 -

Wayne Subaru responded

Thanks so much for trusting us to help you get into a new car! It means a lot to our team to hear we've made this a five-star experience and earned your business! We're glad to have you in the Wayne Subaru family!

July 29, 2021

They are very thorough and transparent when it comes to features and pricing. Additionally, they offer a service where they walk you through the features of the entire car, something that is rarely found a More

by Kelsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael McNish, David Fried
Jul 29, 2021 -

Wayne Subaru responded

This is so great to hear, Kelsee! Thank you for taking the time to leave us your great feedback and rating! We look forward to seeing you again at Wayne Subaru! Enjoy your new ride!

July 23, 2021

John Greenwald is an excellent salesperson. He is informative, honest, professional, pleasant and patient. Followed through with our questions and requests. He gave us his full attention without m More

by lynetten26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla --explained/demonstrated features of vehicle - she was excellent., David Fried, John Greenwald
Jul 26, 2021 -

Wayne Subaru responded

Thank you for this great review! John and the entire Wayne Subaru team are glad to have you in the family! It makes our day to learn we've done such a great job helping you buy your car, and we hope you come back to see us again soon!

July 23, 2021

A Seemless Experience !! Both John and Mark/Sales and Dave/Finance all get 5 Stars !!! Hands Down Best Car Buying Experience Ever !!! Great Job Guys !!!! More

by Scott B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, John Greenwald
Jul 23, 2021 -

Wayne Subaru responded

This review means more to our team than you know! Thank you for being a customer! - Wayne Subaru

July 18, 2021

Steve is great salesperson. It was an easy purchase process with no hassles. I am a repeat customer and would highly recommend Wayne Subaru to family and friends. More

by Joelynnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Wayne Subaru responded

It means so much to hear Steve and our team gave you such excellent care! Thank you! – Wayne Subaru

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