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Wayne Subaru

Pompton Plains, NJ

4.9
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,575 reviews

June 12, 2021

I was referred to John Greenwald by a close friend and I can’t thank her enough for the referral! He is kind and honest, going beyond for his clients to get the best deal. Highly recommend! More

by cboutillier325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greenwald
Jun 16, 2021 -

Wayne Subaru responded

Thank you for the five-star review and for giving us a chance to provide such great care! We appreciate your friend for the referral and are so glad you enjoyed your visit! We'll share this with John and our team! See you next time! - Wayne Subaru

June 11, 2021

Second time purchasing from this dealership. Had an issue at start of process due to original salesperson was not given message of my first call so no response. I called the next day and she was off so I was More

by DNFULLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Jun 11, 2021 -

Wayne Subaru responded

Thank you for your continued business with us at Wayne Subaru. We appreciate your honest feedback and are glad that everything could be worked out in the end. Please don't hesitate to reach out to our team if there is anything else we can do! Thanks again.

June 07, 2021

This dealer is great! The people are friendly, polite and attentive. They explained things clearly and were amenable to any questions I had to ask. They also took a lot of time to show all the features on my More

by FLUFFYALTO15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Paquette Product Specialist , David Fried, Robert Lesko III
Jun 08, 2021 -

Wayne Subaru responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Wayne Subaru!

June 07, 2021

Purchased 2021 Outback XT Touring. Salesperson Sean Donnelly was very knowledgeable and very helpful. Negotiations were straightforward. Happy with the purchase. This is my 7th vehicle purchased fro More

by sykahn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Wayne Subaru responded

Your continued support has left us speechless! Thank you so much for choosing Sean and our team to provide you with great care during your purchases! We're so glad your recent 2021 Outback purchase was worthy of five stars! We will see you for your 8th purchase! - Wayne Subaru

June 07, 2021

Clean modern showroom, good selection of models, no sales pressure. The dealer sign was very visible from the highway and easy to find. The inventory was also very neat around the dealership. More

by realtek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joan Vaccaro
Jun 08, 2021 -

Wayne Subaru responded

Thank you for the great review and five-star rating! We're glad you had a low-pressure purchase and enjoyed being at our dealership! We look forward to seeing you again! - Wayne Subaru

May 29, 2021

We did our research and saw that the Subaru Crosstrek and Forester were two of the best SUV type vehicles, with great safety features. So we went to Wayne Subaru and worked with Sean. Sean is so knowledgea More

by RachelC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Wayne Subaru responded

Thanks for the five-star rating and kind words, Rachel! We're so glad Sean could help you find the perfect Subaru for your family! We appreciate you coming to see us and hope you love your new ride! - Wayne Subaru

May 20, 2021

The service was great with regard to the sale and financing. However, I was at the dealership 2.5 hours when picking up the vehicle. More

by cjanelli59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Fried, Joan Vaccaro
May 21, 2021 -

Wayne Subaru responded

Thanks for the honest feedback. We apologize for your long wait and hope to have the opportunity to work with you again in the future.

May 18, 2021

Salesman Ken low key which I appreciated. The closer where the finances are finalized was ok. My big problem is 2 days after I bought the car the sound system totally shut down! I have an appointment bu More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary in sales, David Fried
May 17, 2021

Wayne Subaru is an absolute pleasure to work with!! Every employee involved in the process was kind, courteous and expedient! Not only did we find the exact Subaru that we were searching for, our sales assoc More

by Subaru 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manger Jerry C., David Fried, John Greenwald
May 17, 2021 -

Wayne Subaru responded

We are so happy that you had such a great time at Wayne Subaru! Thank you so much for this kind and thoughtful review!

May 17, 2021

Great service for a great product! Highly recommend dealership and Subaru cars without hesitation! The dealership was super responsive to any and all questions and got us the car we wanted quickly More

by ksmarston4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter
May 17, 2021 -

Wayne Subaru responded

We are so happy to hear that you had a great time working with our team at Wayne Subaru! We really appreciate your kind words.

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