Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,575 reviews
May 15, 2021
All the employees I encountered during my purchase were friendly, professional and wonderful to work with. I did not feel pressured in any way and all my questions were answered before the transaction was friendly, professional and wonderful to work with. I did not feel pressured in any way and all my questions were answered before the transaction was completed. More
by leehas3
May 13, 2021
There one of the best dealerships I have been to, there salespeople aren’t pushy and all the staff are very knowledgeable about the products salespeople aren’t pushy and all the staff are very knowledgeable about the products More
by rybosphoto
Verified CustomerMay 12, 2021
Our exceptional experience was NOT because of Subaru but for the professionalism that we were treated to at Wayne Subaru. Sean Donnelly was on point at all times. He was courteous, kind and very efficient for the professionalism that we were treated to at Wayne Subaru. Sean Donnelly was on point at all times. He was courteous, kind and very efficient thru the entire process of leasing a new Subaru. Our overall time at Wayne Subaru was great. WE have and will highly recommend this dealership. We will be back at the end of this lease for sure. Thanks again to the entire team! ( we've dealt with another Subaru dealership prior to this and they are TERRIBLE! ) More
by jleish32
May 12, 2021
Wayne Subaru has been good, trustworthy, dependable and provides wonderful customer service. I have been a customer for 25 years and have been very satisfied with the safety of all the subaru cars I have h provides wonderful customer service. I have been a customer for 25 years and have been very satisfied with the safety of all the subaru cars I have had over the years. My car favorite is the outback! More
by Lindakschmidt
Employees Worked With
David Fried, John Greenwald
May 12, 2021
The dealership was a pleasure to work with. My experience with John was smooth and painless. I would recommend friends and family to Wayne Subaru for exceptional customer service. with John was smooth and painless. I would recommend friends and family to Wayne Subaru for exceptional customer service. More
by Nina G
Employees Worked With
Frank Thierwechter, David Fried, John Greenwald
May 11, 2021
I think it’s more of the leasing process that isn’t fun or maybe The ciovif 19 situation just makes the experience less personal. or maybe The ciovif 19 situation just makes the experience less personal. More
by radger0
May 11, 2021
Joe Wisneski's pleasant and knowledgeable assistance, in assuring that I get the right part at the right price the first time around, is one of the things that makes dealing with Wayne Subaru a real pleasu assuring that I get the right part at the right price the first time around, is one of the things that makes dealing with Wayne Subaru a real pleasure. My wife and I are on our 5th Subaru and we'll definitely be coming back for more. More
by mfhusa2
Employees Worked With
Joe Wisneski
May 05, 2021
It was the best experience I have ever had at a dealership! Gary my salesperson went above and beyond to help me with my lease! The Best Dealership in New Jersey! dealership! Gary my salesperson went above and beyond to help me with my lease! The Best Dealership in New Jersey! More
by Ann
May 05, 2021
Had a wonderful experience and would definitely recommend friends and family! Thank you all so much! You made me feel like family! Love my Ascent! Jen T friends and family! Thank you all so much! You made me feel like family! Love my Ascent! Jen T More
by accessjdt
May 05, 2021
We had a very good experience at Wayne Subaru. The Salesman Ken was very knowledgeable and professional. The team went over all the details after we purchased the car. Salesman Ken was very knowledgeable and professional. The team went over all the details after we purchased the car. More
by Ken Mertz
Employees Worked With
