Webb Chevy

I had my vehicle towed to Webb Chevrolet on the 12 of October 2022 for service. My vehicle had stopped, and would not start. The reason I had it towed to Webb Chevrolet because it was the closest Chevrol October 2022 for service. My vehicle had stopped, and would not start. The reason I had it towed to Webb Chevrolet because it was the closest Chevrolet dealership. I have a extended no deductible warranty though Chevrolet, I purchased it new. The service guy name was Kevin. He said a diagnostic check would be $179.00 l told him of my extended warranty through Chevrolet. After a technician checked my vehicle Kevin said that it needed a new alternator because the the alternator was bad. Kevin claimed that he called warranty company and he said that they said that they would not pay for the entire cost of the work to be performed on my vehicle. I told him that’s odd because I’ve had to take my vehicle to Phillips Chevrolet before for service and everything was covered 100% just as the warranty states. The reason I took it to Webb Chevrolet was because I had to have it towed and as I’ve stated earlier Webb Chevrolet was the closest dealership, if I could have drove it I would have taken it to Phillips Chevrolet. When I made the appointment I told the person making the appointment that I had a extended warranty though Chevrolet, she said that’s fine everything would be covered no problem. If I was told before making the appointment and having my vehicle towed to Webb Chevrolet that it would not or maybe would not be covered by my warranty I would have it towed to Phillips Chevrolet. Also I didn’t get my survey. I waited a few days and still nothing. I called Webb Chevrolet and asked to speak to the manager of the store. I was told the manager was not available. I called several times and was told each time the manager wasn’t available. On Saturday the 15th of October I went to Webb Chevrolet. I was still told that the manager was not available. Finally the manager came to the front desk where I was waiting. The manager said his name was Tim. I explained everything to him. He said that he would make sure that I got my survey. I will never use Webb Chevrolet for anything again, this was a terrible experience. More

Everyone was so helpful each time we, where at Webb Chevy. The staff was always helping with all are needs. Chevy. The staff was always helping with all are needs. More

Great dealership! The salesman Andrew Shorts was very helpful, courteous, honest and friendly. He's an excellent salesman to have work with for my purchase. The salesman Andrew Shorts was very helpful, courteous, honest and friendly. He's an excellent salesman to have work with for my purchase. More

Andrew Shorts showed superb quality in representing both Webb Chevrolet and himself. IWe have purchased 12 cars and he is the first person that has provided such a pleasant, professional and courteous exper Webb Chevrolet and himself. IWe have purchased 12 cars and he is the first person that has provided such a pleasant, professional and courteous experience. Thank you for such great service! More

The Webb Chevy dealership were very nice, and the process for buying the car was smooth. Nice and professional people. for buying the car was smooth. Nice and professional people. More

I have been associated with Webb Chevrolet for about 15 years and the personnel and the service has always been excellent that is why I keep going back years and the personnel and the service has always been excellent that is why I keep going back More

The best staff ever under one roof great service. Well pleased pleasant visit keep it up. Well pleased pleasant visit keep it up. More

Every ones these was great especially Daniel who helped me. Ik will recommend my friends there me. Ik will recommend my friends there More

Excellent customer service! ! Very sincere and personable!! He made sure I walked away as a satisfied customer. We will do business with him again. Thank you Andrew! ! Very sincere and personable!! He made sure I walked away as a satisfied customer. We will do business with him again. Thank you Andrew! More

Very approachable and friendly people. .Satisfied much of their service. Would love to recommend to my family and friends. .Satisfied much of their service. Would love to recommend to my family and friends. More