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Webb Hyundai Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.6
641 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 641 reviews

April 09, 2022

I was mislead about financing and the seller gave me misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feel More

by ssienkowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Menz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Kralek
Kristen Krieg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Apr 11, 2022 -

ssienkowski responded

I would love to elaborate on my experience. I have an 800 credit score so I was expecting a low interest rate. He said I'd get a 5.9% from Hyundai or a 3.5% but that would include an extended warranty. I didn't want the extended warranty. One of the reasons I went with Hyundai was because of the 5 year/60,000 mile. So not only did I get the extended warranty, I paid $2,000 over MSRP. I get the market but I know I could have done better but agreed on over MSRP. But to add the warranty that I didn't want on terms that I don't think are right. I said I could get a 1.9 from Bank of America and he said we don't deal with them?. The car is for my 19 year old daughter who was with me at the time. I suppose I should have set up finance before I came but I wanted to finance with Hyundai. I just don't think he was honest with me. As for the salesman, I liked her but she told me I had to come to a Hyundai dealer to get the car fixed under warranty and she was incorrect about an app that she said we could get. I'm a teacher in Valpo who makes a modest living and wanted to do something for my daughter. I just don't think I was treated in an honest manner.

Helpful
April 05, 2022

Mr. Hernandez was friendly and professional. He knew the car line and explained all the operations of the vehicle. He is polite, and knowledgeable. The overall experience was pleasant. Through no fault of More

by eduncan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Menz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Kralek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Hernandez
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Apr 06, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 26, 2022

Kristen made the car buying experience not only easier but very pleasant. Everybody at Webb Hyundai was so helpful, friendly, knowledgeable & patient I will definitely recommend them to everyone. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Hernandez
Report | Print
Mar 28, 2022 -

Webb Hyundai Highland responded

Mike, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 24, 2022

Overall was a great experience. Alfonso was very helpful and he and the team worked with me to obtain the best deal possible. More

by kjnovak1202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Castresana, Alfonso Hernandez
Report | Print
Mar 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 24, 2022

Very nice experience. The team worked with me to give me the best deal possible. More

by kisha_daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Menz
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Castresana
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Mar 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful 1
March 23, 2022

The atmosphere is very welcoming! Eric was very informative, he showed me all the specs on the car. I’m impressed More

by brittany7192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 16, 2022

This dealership is the best I’ve purchased 4 vehicles from them so far I love switching car’s my wife has purchased one Greg Gentz is the guy to see he’s so helpful I would never go anywhere else their w More

by theron213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Menz
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Castresana
Report | Print
Mar 17, 2022 -

Webb Hyundai Highland responded

thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 16, 2022

Very helpful. Worked very thoroughly with me to get everything I needed accomplished. Very friendly and personable. Made me feel like family More

by gkobus39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Hernandez, Meghan Dixon
Report | Print
Mar 16, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful 1
March 15, 2022

Great experience! Staff was very knowledgeable, courteous, and prompt. Deal was very fair. New Tuscon is awesome! More

by prhudetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
March 15, 2022

Webb Hyundai is the only dealer ship for me. Great service and great people always. More

by jgarcia57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Kralek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Dixon
Report | Print
Mar 16, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Helpful
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