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Wellesley Mazda

Wellesley, MA

4.9
1,216 Reviews

965 Worcester St.

Wellesley, MA

02482

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Showing 1,216 reviews

March 20, 2015

Excellent experience I have dealt with Juan regarding purchase of a new Mazda 3 sedan car. The whole experience was very good and Juan has been very helpful regarding any More

by pankaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
March 17, 2015

Fantastic Service, Craig Called Wellesley Mazda on a Friday afternoon and booked an appointment for Saturday morning. I liked the 2006 Mazda 3 they had, so I wanted to see it. More

by Kliment Minchev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bentley
March 15, 2015

A terrific experience I visited Bill at Wellesley Madza to check out the Mazda3 for my son--he is graduating from college and I wanted to do some research to help him buy h More

by historygus
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Rodrigo Nadal
March 09, 2015

Knowledgeable and honest service My girlfriend and I were in the market for a new or newish compact SUV and were upfront about our decision being between the CX-5 and the Honda CRV. B More

by michaelplydon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kamergorosky, Bill Iannelli
March 05, 2015

Professional and Courteous Sales Consultants I went to Wellesley Mazda with a pretty clear idea of what I wanted to drive away with. I was still nervous going into the dealership because the l More

by charleswod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bentley
Mar 31, 2015 -

Wellesley Mazda responded

Dear Charles, First of all, I am so sorry that about your previous bad experience with that other dealership. Unfortunately, the stigma that car dealers face has to be defied because of these experiences. We are very driven by changing that stigma and delivering the best experience not only at the time of the sale, but through your ownership. Truly, thank you for giving us the opportunity to earn your business!!

March 03, 2015

Great Experience We had a great experience buying from Bill and Wellesley Mazda. Bill was very knowledgeable and easy to work with. He was not pushy, which had been ou More

by MikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
Mar 03, 2015 -

Wellesley Mazda responded

Dear Mike, Thank you so much for your kind words. We appreciate you giving us the chance to earn your business!

January 16, 2015

Great Experience Just purchased a 2013 Mazda from Bill. He was very helpful, and did a great job with both the test drive and sale. Alex was great at reviewing the car More

by lbrandwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kamergorosky, Bill Iannelli
Jan 17, 2015 -

Wellesley Mazda responded

New Year New Car! Congratulations!!! Thank you! Welcome to the Wellesley Mazda Family and enjoy your purchase!!!

January 07, 2015

Impressive test drive My meeting with Bill Minnelli resolved all my doubts about what kind of car I want. After the test drive with Bill when he showed up and told me all a More

by Almas Serkebayev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
Jan 17, 2015 -

Wellesley Mazda responded

Dear Almas, We don't blame you for loving your new car!! It's easy to love. Mostly, we are deeply appreciative of giving us the chance! Happy New Year to You and Yours!!

January 02, 2015

Terrible experience with this dealership This dealership has got to be one of the worst Mazda dealer around! The sales guy, Dan Sudberry, was absolutely clueless about the car and its featur More

by AhuraMazda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales - Dan Sudberry; Finance - Mark O'Toole
Feb 25, 2015 -

Wellesley Mazda responded

Dear Ahura, I am deeply sorry that you felt that you were not fairly treated. Customer service is our priority. We want our customers to be so happy that they continue to come back. I do not want you to feel that you were swindled. The business manager is required by law to present these additional options to you at the time of pick up. The warranty is not a scam, we would be operating unethically if we chose to scam our customers. When you cancel, the reimbursement for the warranty is issued to the lien holder, which goes to principle on your loan. That is why your amount financed decreased, hence decreasing total payment amount. The reason your monthly payment didn't change is because of the contracts that illustrated the terms with the bank. So, decreasing the total amount financed decreases the total amount financed and total interest. Although that does seem confusing, and I hope I am explaining it in a way that makes the most sense, we would never put you in a situation where you would be scammed. We are in the business of people, and we are in our fourth generation and 86th year and we understand that in order to achieve longevity our relationships are everything to us. Again, I am deeply sorry that a communication error made you feel otherwise and I hope you take to heart my word.

January 01, 2015

Great experience with Paul and Greg I had a great experience with Wellesley Mazda. I booked an appointment online with Greg Flowers and was scheduled to meet him and Paul Liaknickas the More

by lindsayf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Flowers
Mar 03, 2015 -

Wellesley Mazda responded

Dear Lindsay, Thank you so much for taking the time to express your kind words. Your experience is most important to us at Wellesley Mazda, and we are thrilled that you are happy!! Thank YOU dearly for giving us the opportunity to earn your business!

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