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Wellesley Mazda
Wellesley, MA
1,230 Reviews
Wellesley Mazda, owned by Shaker Auto Group, is a family run business in New England, serving the community for over 80 years. We are truly looking forward to working with you.
Our Mazda dealership in Wellesley has an extensive selection of new and used inventory cars, trucks, hatchbacks, SUVs, Sedans and Sports Cars. Wellesley Mazda has the newest Mazda's in-stock at competitive prices. In addition to the new and used cars, we offer a tremendous lineup of Value Cars which are priced under $11,000 and are very affordable cars for everyone.
Customer service is also extremely important to us here at Wellesley Mazda which is shown through our Owner Loyalty Program. This exclusive Owner Loyalty Program cannot be found at any of the other Massachusetts Mazda dealers and includes Oil Changes, Towing, Loaner Cars and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,230 reviews
April 21, 2015
Negative financial experience The sales person was very nice but...I wanted to use my credit union but was told I couldn't. The financial person was an aggressive, pushy, a**. T The sales person was very nice but...I wanted to use my credit union but was told I couldn't. The financial person was an aggressive, pushy, a**. They ended up financing my load through another credit union! Not happy with experience. More
by harlem
Employees Worked With
Bill Iannelli
April 21, 2015
Top-Notch, No Nonsense I had a great experience buying my new Mazda 3 here. Bill Iannelli was a no-nonsense guy who helped point me in the right direction and provided his e I had a great experience buying my new Mazda 3 here. Bill Iannelli was a no-nonsense guy who helped point me in the right direction and provided his experience to help me make a great decision and purchase. I didn't feel any pressure and knew this was the right place to get my new car. Highly recommend More
by RugbyPhil
Employees Worked With
Bill Iannelli
April 21, 2015
Two thumbs up!!! I had a great experience buying a car just because Sophia Tiburcio and Rodrigo Nadal made that possible. It was an awesome experience! Very friendly a I had a great experience buying a car just because Sophia Tiburcio and Rodrigo Nadal made that possible. It was an awesome experience! Very friendly and professional. I'm very thankful for that! Wellesley Mazda has the best staff! Keep it up with the great work! More
by Pri otone
Employees Worked With
Sophia Tiburcio, Rodrigo Nadal
March 25, 2015
Test-Drive Experience That Fits The Bill Test-drove the Mazda 6. Luckily, got Bill Iannelli in sales. Honest, Direct. No-nonsense. And -- as I told him -- my "vintage." Meaning (let's just sa Test-drove the Mazda 6. Luckily, got Bill Iannelli in sales. Honest, Direct. No-nonsense. And -- as I told him -- my "vintage." Meaning (let's just say) gray hair. I don't like sales kids. I want someone who's committed to helping me determine the best car for me. Talk to me like a person, not a potential sale. He did. Very informative, helpful test-drive. Good follow-up communications. Went back for a second test-drive. He made everything very easy for me. The sales manager, Rodrigo (sp?) was also terrific; friendly, polite and helpful. Ultimately, I decided this was not the right car for me and my driving-experience priorities. But I'd go back in a second if I changed my mind. Only negative: if you can, don't go on a weekend. Both the parking lot and the showroom are too small. And I actually had to wait a while before being able to see a sales person. More
by Wonder
Employees Worked With
Rodrigo, Bill Iannelli
March 20, 2015
Excellent experience I have dealt with Juan regarding purchase of a new Mazda 3 sedan car. The whole experience was very good and Juan has been very helpful regarding any I have dealt with Juan regarding purchase of a new Mazda 3 sedan car. The whole experience was very good and Juan has been very helpful regarding any information or feedback I requested. More
by pankaj
Employees Worked With
Juan
March 17, 2015
Fantastic Service, Craig Called Wellesley Mazda on a Friday afternoon and booked an appointment for Saturday morning. I liked the 2006 Mazda 3 they had, so I wanted to see it. Called Wellesley Mazda on a Friday afternoon and booked an appointment for Saturday morning. I liked the 2006 Mazda 3 they had, so I wanted to see it. Craig Bentley greeted me, guided me through my test drive and helped me inspect the car in depth. Craig was so helpful, he even asked repairs (on a Saturday!) to place the car on a lift for me to look at from underneath! I was so glad, I bought the car on the spot! More
by Kliment Minchev
Employees Worked With
Craig Bentley
March 15, 2015
A terrific experience I visited Bill at Wellesley Madza to check out the Mazda3 for my son--he is graduating from college and I wanted to do some research to help him buy h I visited Bill at Wellesley Madza to check out the Mazda3 for my son--he is graduating from college and I wanted to do some research to help him buy his first car before he moves away for his first job. Bill was fun to talk to, put no pressure on me (after all, I was not buying for me) listened carefully to what I reported my son was looking for, and let me take a Mazda3 for a spin. A few weeks later, my son joined me for a visit and really wanted to drive the Madza6. The staff there were very accommodating even though they were absolutely packed with customers; Rodrigo got us hooked up. Bill followed up with emails and was eager to help us make the best decision possible for us. On our last visit, my son and I had narrowed our choices down and wanted one last drive; again, Bill was very helpful and accommodating. My son did not choose the Mazda but it was not because of the great staff there...they were really wonderful. More
by historygus
Employees Worked With
Bill Iannelli, Rodrigo Nadal
March 09, 2015
Knowledgeable and honest service My girlfriend and I were in the market for a new or newish compact SUV and were upfront about our decision being between the CX-5 and the Honda CRV. B My girlfriend and I were in the market for a new or newish compact SUV and were upfront about our decision being between the CX-5 and the Honda CRV. Bill was honest about the relative qualities of each car and informative without ever being pushy. Ultimately the price between the two models was almost exactly the same, and our decision was made pretty easy because our experience with Bill at Wellesley Mazsa was far better than our previosu experience with the salesmen at Herb Chambers Honda in Allston, who were pushy and deceptive in their tactics. More
by michaelplydon
Employees Worked With
Alex Kamergorosky, Bill Iannelli
March 05, 2015
Professional and Courteous Sales Consultants I went to Wellesley Mazda with a pretty clear idea of what I wanted to drive away with. I was still nervous going into the dealership because the l I went to Wellesley Mazda with a pretty clear idea of what I wanted to drive away with. I was still nervous going into the dealership because the last time I went into a dealership (Westbrook Honda, CT) I had a really bad experience, in fact it was so discouraging I decided to buy a used car with cash back then (3 years ago.) Anyway, Wellesley Mazda, particularly my sales consultant Craig Bentley were professional from the get go. I was immediately relieved because I drove two hours to get there and thanks to previous experiences I have the practice of walking off car lots the instant I feel a bad vibe. Long story short, I had a very narrow search criteria, they had the car I wanted, it was everything it was advertised as and in better condition than other cars that were the same model year, price and mileage. My final thanks is to my sales consultant Craig Bentley for going the distance and personally delivering my new wheels to me in my home state of CT. Dealing with Wellesley Mazda was good business done professionally and I will recommend them to my friends in Mass. When the time comes again I will not hesitate to drive 2 hours out of my way to Wellesley because I am a professional and I only do business with my own kind. More
by charleswod
Employees Worked With
Craig Bentley
March 03, 2015
Great Experience We had a great experience buying from Bill and Wellesley Mazda. Bill was very knowledgeable and easy to work with. He was not pushy, which had been ou We had a great experience buying from Bill and Wellesley Mazda. Bill was very knowledgeable and easy to work with. He was not pushy, which had been our experience with other dealers we visited. It was overall a substantially better experience than we had at other dealerships in the area. More
by MikeA
Employees Worked With
Bill Iannelli
