
Wellesley Mazda
Wellesley, MA
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Paul was great and super attentive. The entire process was easy and I'm very happy with my purchase. There was constant communication from when I purchased the car until when I picked it up. They also wor was easy and I'm very happy with my purchase. There was constant communication from when I purchased the car until when I picked it up. They also worked with me a lot on negotiating a price for the car as well as my trade in.From sales to finances to delivery, the customer service overall was fantastic. More
I was very impressed with the salesman we spoke with his name was Paul Liaknickas ,he was knowledgable and able to answer all our questions we re there to get info on Mazda six test drove and feel when we name was Paul Liaknickas ,he was knowledgable and able to answer all our questions we re there to get info on Mazda six test drove and feel when we are ready we would come to this dealership to meet with this salesman More
I found exactly the car I was looking for at Wellesley Mazda, and Bill, Tom and Alex worked very hard to get me into that car, and I drove it off the lot the same day. I am grateful for their attention a Mazda, and Bill, Tom and Alex worked very hard to get me into that car, and I drove it off the lot the same day. I am grateful for their attention and professionalism. I am a repeat customer at Wellesley Mazda, and I would definitely go back in the future. More
It was great overall and we really enjoyed dealing with Jamal. He took time to answer all of our many many questions, was very helpful and helped us decide which vehicle was better suited to our needs. W Jamal. He took time to answer all of our many many questions, was very helpful and helped us decide which vehicle was better suited to our needs. We would definitely deal with him again. Paul helped us as well and while we had less contact with him he was very nice and professional. More
Although we didn't end buying a car, the salesman, Kyle, was great. He was not pushy, was informative, got information when needed and never BS'ed. We really trusted what he said. We would have love Kyle, was great. He was not pushy, was informative, got information when needed and never BS'ed. We really trusted what he said. We would have loved to buy car from him (Mazda 3 hatchback), and nearly did, but couldn't agree on a price with his superior/manager as I was about to leave the country for a few days, and his manager felt it would be too rushed. I bought a car someplace else, as the car I was interested was sold while I was away, so can't comment on the rest of the dealership, More
I was slightly apprehensive about the experience of buying a used car. Kyle made all my fears go away. He way extremely helpful and very knowledgeable about the product. He answered all my questions- a buying a used car. Kyle made all my fears go away. He way extremely helpful and very knowledgeable about the product. He answered all my questions- and I had many. Even after the sale was accomplished, he still made himself available for any problems of questions. I would be glad to recommend him to any of my friends interested in buying a car. More
From the moment we arrived at Wellesley Mazda to the moment we left. Bill Iannelli made us feel welcome and took care of our every need. He listened to our needs, came up with a great list of suggested moment we left. Bill Iannelli made us feel welcome and took care of our every need. He listened to our needs, came up with a great list of suggested cars and let us try them all out. He was straight forward, honest and extremely easy to work with (he even put up with my pushy father-in-law on the phone with a smile). At the end of the day we got the perfect car for our family at the perfect price. That was two years ago today and I still couldn't be happier with our purchase. I would (and have) recommend Bill to any one looking to purchase a new or used vehicle. Thank you Bill and thank you Wellesley Mazda. They still take good care of us to this day. More
It was a very efficient and hassle-free experience. We felt we were fairly treated and were able to drive away in our new car within only a few hours. felt we were fairly treated and were able to drive away in our new car within only a few hours. More
Very poor lack of follow up. When purchasing car, salesperson was supposed to contact me with date/time my car would be available. Never received call. Salesperson knew I would be starting work and n salesperson was supposed to contact me with date/time my car would be available. Never received call. Salesperson knew I would be starting work and needed the car for work by a certain date and still no follow up. I kept calling the dealership for any status and would leave a message or be told that they would call me back. Never happened. There were insurance issues with my car that were never brought to my attention - I only found out after calling about when I could get my car. Again, lack of follow up. Purchased an accessory for car that after installed was not what was promised. I have yet to speak to a manager (have left several messages) or the salesperson about this. If you buy your car here - they will nice and courteous. If you have any issues or need them to contact you for anything at all - it will not happen. There were other reviews of this dealership stating the same problem. I ignored them thinking they were 1-off's. Boy was I wrong. I will never purchase from this dealer again. More
This dealer was terrible to work with. They tried to pressure me to buy a couple of times with the classic lame pressure tactics. Since they are local to be I tried to give them a chance to win my busi pressure me to buy a couple of times with the classic lame pressure tactics. Since they are local to be I tried to give them a chance to win my business. They said they would match my best alternate quote. When I came in they backtracked on the match. Greg Flowers was rude and angry. I walked out frustrated that they wasted my time. The manager came out to my car and offered to fill my gas tank (which was full). More