Wellesley Mazda

We worked with Mike. He was friendly, helpful and responsive, all around great to work with. We went because they had one of the best prices on what we were looking for and were not disappointed. The responsive, all around great to work with. We went because they had one of the best prices on what we were looking for and were not disappointed. The whole transaction was very pleasant and easy; the finance manager who helped us was also personable and helpful and straightforward. The facility is small but very nice and that counts for something when you have to do any waiting. More

The staff (especially Michael and Krystal) we're nothing but extremely helpful and courteous to me throughout the purchase process. They made sure that I had a good experience no matter what. but extremely helpful and courteous to me throughout the purchase process. They made sure that I had a good experience no matter what. More

I recently purchased my first car from Wellesley Mazda and I had an excellent experience. I worked with Alvin who was extremely helpful and knowledgeable, answering all of my questions throughout the pro and I had an excellent experience. I worked with Alvin who was extremely helpful and knowledgeable, answering all of my questions throughout the process. He was quick to respond to my calls and texts and took the time to sit with me in the car and go through all of the features and settings to help me get the most out of the vehicle. I would definitely recommend getting a car through Wellesley Mazda and working with Alvin! More

I just purchased a used SUV at Wellesley Mazda. My experience with Cole was excellent. He was knowledgeable about the vehicle and informative with my questions. He was a pleasure to work with and at experience with Cole was excellent. He was knowledgeable about the vehicle and informative with my questions. He was a pleasure to work with and at no time did I feel pressure to purchase the vehicle. I am very happy to have had Cole as my sales person and to purchase from this dealership. More

The team here was fantastic (and extraordinarily patient with me), especially Mike! He went above and beyond to make sure that the purchase of my new car was stress-free, and I felt very well informed about with me), especially Mike! He went above and beyond to make sure that the purchase of my new car was stress-free, and I felt very well informed about my new vehicle before I drove it off the lot. HIGHLY RECOMMEND!! Mike Winterson is the best!! More

Went to Wellesley Mazda and was greeted by Josh Cantrell. He was so friendly and personable. He asked me what my wish list was in a new car and made sure everything was checked off my list. He was so informa He was so friendly and personable. He asked me what my wish list was in a new car and made sure everything was checked off my list. He was so informative and knowledgeable, and was able to answer all my questions and concerns. What I loved and appreciated the most was that he did not pressure me into purchasing a car right there on the spot like other dealerships I’ve went to. He let me think and talk it over for as long as I needed and made the whole process smooth and easy. There was a mixup when I went to pick up my new car and before I even knew what was going on, Josh had already come up with the best solution and made my day considering!!! He is an amazingggg salesman there and I highly recommend going to him directly. I also worked with Carlos, the Finance Manager, and he, too, was extremely nice and personable, listened to my concerns and attended to my needs exceptionally! They both shared in my excitement of a new car and even called me well after my purchase to see how I was liking the car and if I had any questions for them that came up If you go there, ask for Josh and Carlos by name!!! More

This is the worst salon. Cheating customers. Customer service is like stealing. Managers are deceiving and misleading. They tell you everything with a smile and say not what will actually happen. They pr service is like stealing. Managers are deceiving and misleading. They tell you everything with a smile and say not what will actually happen. They promise but don't keep their word. If you want good service, go to another salon. More

We purchased a used car at Mazda Wellesley. Through the help of Michael Winterson and Carlos Pereira, and the rest of the staff, our experience was very smooth and we are very happy about our purchase. Rec help of Michael Winterson and Carlos Pereira, and the rest of the staff, our experience was very smooth and we are very happy about our purchase. Recommanded! More

Very good experience at this dealership. Particularly pleased with attention and no pressure attitude of salesman, Michael Winterson. Michael cared about what I was looking for, and was thorough in comp pleased with attention and no pressure attitude of salesman, Michael Winterson. Michael cared about what I was looking for, and was thorough in comparing my best options. More

Bought a used Subaru as a first car for my student child. Paid full price. It had 111k miles. After driving 500 miles the oil light came on. I brought it in to a Subaru dealership and they did an oil bur Paid full price. It had 111k miles. After driving 500 miles the oil light came on. I brought it in to a Subaru dealership and they did an oil burn test requiring another 1000 miles to be driven. The test failed and I was informed there was a recall and Subaru had extended the warranty to 100k miles. Wellesley Mazda had said there were no issues, there was a clean CarFax, and no recalls. There was no way to determine the issue until it was beyond the MA Lemon law. Wellesely Mazda refused to deal. They refused to acknowledge they had sold a piece of junk that will cost $4k+ to fix. They could have replaced the engine for free just 10k earlier. I am convinced they knew of the issue but chose to push it off on someone else. Lack of integrity. Lack of customer care. Their motto is Transparency. Maybe lack thereof. Not worthy of anyone's business. More