Wellesley Mazda

Great purchasing experience Wellesley Mazda is just a happy place to be. I was greeted with a genuinely warm smile by every employee I met at the dealership, and my salesperson, Wellesley Mazda is just a happy place to be. I was greeted with a genuinely warm smile by every employee I met at the dealership, and my salesperson, Jared, was the greatest. He was personable, responsive, and 100% earnest through the whole process. Krystal in the finance office was also transparent, kind and helpful. I will absolutely visit Wellesley Mazda next time I am looking for a new car, and will refer everyone I know there in the future. More

Will buy again Michaela provided excellent support with knowledge and a no pressure approach. She gave us the time to evaluate and discuss. The test drive was info Michaela provided excellent support with knowledge and a no pressure approach. She gave us the time to evaluate and discuss. The test drive was informative with Michaela providing a running tutorial about the features of the car. Dealership staff were all friendly with ready smiles and offers of assistance. More

Sales people who care define the dealership We are only as strong as the weakest link. Sam is the Strongest link. Pleasant, Helpful, filling in when others are absent and excepting. I was shocke We are only as strong as the weakest link. Sam is the Strongest link. Pleasant, Helpful, filling in when others are absent and excepting. I was shocked at not being able to pay this forward directly money wise to Sam after helping my Daughter to get her beautiful used car. Having to use Google to do it is the weakest link knowing that they Google will sell this information back the dealer and anyone else that will pay. A market that changes maybe for the better? I know I would feel better just giving the money directly knowing it is real, my learning mode limit is changing. Thank you again Sam. Good luck and I will try to see if I can find other google sites to spend hours of my time attempting to get you what you deserve. ;) If you ever need a real reference for future work call me. The same goes to you to Krystal, She does her fellow employee great justice in more ways then I can express but especially for the sales people who follow. Such a great experience overall. Thank you both, your the best. More

Great , Easy Experience Jared was excellent start to finish! Knowledgeable, friendly, helpful. He made the entire experience a pleasure - unlike buying a car usually is. Ale Jared was excellent start to finish! Knowledgeable, friendly, helpful. He made the entire experience a pleasure - unlike buying a car usually is. Alex was very helpful as was the finance manager - I think it was Krystal Miller. She had just been promoted into that position but you would never know it, she knew her stuff! More

Awesome experience! My wife and I went in to simply look at a car and left owning one. Alvin is such a delight to work with and made the process so hassle-free that it st My wife and I went in to simply look at a car and left owning one. Alvin is such a delight to work with and made the process so hassle-free that it still amazes me that this was a car-buying experience. More

Stress free, helpful staff Sam made the car buying process straightforward, easy and stress free. He was easy to get in touch with and was quick to help when I had any questions Sam made the car buying process straightforward, easy and stress free. He was easy to get in touch with and was quick to help when I had any questions. Highly recommend this dealership. More

Patrick Kelly Worked with Jeff on getting my brand new CX-5. Had a very pleasant experience. Definitely recommend, the entire team seemed to be on the same page. Worked with Jeff on getting my brand new CX-5. Had a very pleasant experience. Definitely recommend, the entire team seemed to be on the same page. More

Best experience ever! This was by far the best buying experience I have ever had. Jared Berube was not only professional but I could tell he truly cared about our experienc This was by far the best buying experience I have ever had. Jared Berube was not only professional but I could tell he truly cared about our experience. I would whole hardly recommend you go see Jared Berube. Thank you so much for the smooth process Jared! More

Great Experience Overall! My husband and I went to Wellesley Mazda at the end of 2018 looking to test drive and possibly purchase a vehicle. Michaela Mulry greeted us immediate My husband and I went to Wellesley Mazda at the end of 2018 looking to test drive and possibly purchase a vehicle. Michaela Mulry greeted us immediately and we sat down with her an explained what we were looking for, although, we were not even 100% sure at the time. We could have not have had a better experience working with Michaela for a day and a half. She was knowledgeable and happy to have us test drive multiple vehicles as we got a feel for each of them. She was in no way pushy and answered all of our questions honestly and quickly. At no point did we feel pressured by Michaela to make a decision on the spot. If you are looking to purchase a Mazda and want to have a pleasant experience test driving and understanding the steps to purchase a vehicle, definitely see Michaela!! She was fantastic and definitely deserves a 5 star review!! While our experiences with Michaela are 5+ stars, I did not feel the same way about the rest of the Wellesley Mazda dealership. I probably heard 5+ times while I was there someone explain how they do “not work on commission”. I found this to be incredibly irritating to hear multiple times when, there is obviously some bonus structure associated with these purchases. Also, how you get paid should not affect my car purchase, regardless. Additionally, when we were settling down to sign papers for the car purchase, we were asked to sign forms prior to getting any information on the available loads or interest rates. This may have just been a mix up, but it was unclear and did make us feel a bit uneasy. We also had two issues with the service department, one, not giving us accurate time availability for roof rack installation and again, received roof racks that were bent, causing us to need to return to the dealership 3 times instead of once. Nothing major here, and could also just be the result of a first time new car purchase deal on my end, not knowing things to look out for. This will not prevent me from using Mazda Welesley again – but did want to address for others to be aware of should they end up in similar situations. More