Wellesley Mazda

Two words: Customer. Service. CUSTOMER SERVICE. Two words, that many companies seem to forget these days. To me the experience of buying is just as important as the final price. I' CUSTOMER SERVICE. Two words, that many companies seem to forget these days. To me the experience of buying is just as important as the final price. I'm happy to pay a bit more to deal with people I like and trust. But at Wellesley Mazda I found both. Salespeople that were knowledgable, not pushy, and just nice people. Not to mention the best price I was able to find. They understand that buying a car IS A BIG DEAL, and it's not something you try to pressure someone into. I dealt with Michaela and Krystal when I was checking out the CX-9 and they were AWESOME! When I went on a test drive they didn't try to take me on some preplanned 2 minute route. And when I brought my wife in for a test drive, they just gave us the car and said "have fun!" They never tried to sell me off of another Makers product. They simply said "take those other cars for a drive and let us know what you think". Long story short - we purchased our 2018 CX-9 and absolutely LOVE IT. And it was the most enjoyable car buying experience I've had to date. I will be back when my lease is up. More

Awesome experience with Krystal Miller People here were really helpful and co-operative. Krystal was working with me and she made sure I was super comfortable with her and got me a nice de People here were really helpful and co-operative. Krystal was working with me and she made sure I was super comfortable with her and got me a nice deal. More

Got a great deal and Michaela was great! I had a great experience at this dealership and I got a great deal on my new car. The lady that helped me Michaela was very helpful and I could tell t I had a great experience at this dealership and I got a great deal on my new car. The lady that helped me Michaela was very helpful and I could tell that she really want to make sure all my needs were met. I purchased a 2012 Hyundai Sonata that they had on the lot and I love it. I would purchase from them again. More

Krystal is Awesome Go see Krystal Miller at Wellesely Mazda. She knows her stuff, is friendly, positive and responsive. She listens well and will help you find the per Go see Krystal Miller at Wellesely Mazda. She knows her stuff, is friendly, positive and responsive. She listens well and will help you find the perfect vehicle. More

Awesome experience! Krystal Miller did an excellent job with our purchase. My wife and I came in on a couple weekends to test drive and ultimately buy a CX-5, and she ma Krystal Miller did an excellent job with our purchase. My wife and I came in on a couple weekends to test drive and ultimately buy a CX-5, and she made it our best experience at a dealership ever, no joke. The price was great and the financing was better. We traded in two cars, and all the paperwork was smooth as silk. Kudos to Greg Falk too, he clearly knows what he is doing and manages a good team. More

"We have a 100% transparent buying process", unless You are an informed buyer. I scheduled an appointment to drive a CX5 with very particular specifications. I was assured online this was possible, henc You are an informed buyer. I scheduled an appointment to drive a CX5 with very particular specifications. I was assured online this was possible, hence we drove there with my wife Saturday after lunch. Upon arrival it took almost 30min to be able to test drive the car, and not surprisingly, it was not the car I had specifically asked for. It turns out the car I requested was unavailable at the moment. We drove another CX5 without the packages I wanted to test in the interest of not wasting or time. We then sat down to talk about leasing vs buying and discuss numbers, and the salesperson (and later the sales manager) was very reluctant to provide clear and concise information about the MSRP and fees. As soon as it was clear that I was an informed buyer and that I was going to compare quotes they pretty much said in a very respectful manner you should not do business with us. More

Satisfied First Time Car Buyer Showed up to the dealer to buy my first car. I was helped by Krystal who took me on a test drive. She was great, she answered all my questions and wha Showed up to the dealer to buy my first car. I was helped by Krystal who took me on a test drive. She was great, she answered all my questions and whatever questions she couldn’t answer, she made sure to find someone who could. It was a comfortable experience. More

Professional & kind Staff I had the distinct pleasure of getting to work with Henry at Wellesley Mazda for the past month. A true people person, Henry was always available via I had the distinct pleasure of getting to work with Henry at Wellesley Mazda for the past month. A true people person, Henry was always available via cell for any questions I had. He was very responsive and even took the time to get to know me and my preferences before finding me the right car (a brand new 2018 Mazda3 5 door). Once you meet him, you'll understand exactly what I'm talking about - you won't regret it! More

The Best Customer Service I would like to thank Krystal and Rodrigo for going above and beyond for me. I was in a difficult situation with my current vehicle I had. But Rodrigo I would like to thank Krystal and Rodrigo for going above and beyond for me. I was in a difficult situation with my current vehicle I had. But Rodrigo and Krystal did there job and made it happen. I got a 2018 Mazda CX-9. I’m very very happy. Thanks again guys for your hard work and dedication to me and your customers. Highly recommend Krystal and her team one of them Sales Manager Rodrigo. i drove an hour and a half away to see them. Go see them yourself and you’ll understand my awesome experience. 😊 More