Wellesley Mazda

First Car Purchase Alexandra was amazing during the process of purchasing my vehicle. I like how I really only had to deal with her up until it was time to start signi Alexandra was amazing during the process of purchasing my vehicle. I like how I really only had to deal with her up until it was time to start signing papers. She was able to answer all of my questions and i am very pleased with her assistance in the process of applying for financing. She gave me her cell phone number and told me to call or text if I had any questions. Furthermore, I am pleased with the way Wellesley Mazda treats their customers versus the other dealerships I visited. I looked at the exact same car at another dealership and was basically told it would be impossible for me to get financing for a car that old with my credit. I was set on this model and Wellesley Mazda was able to make that happen. Dealing with one salesperson made the process a lot less overwhelming and the dealership was willing to hold the car for me until I was able to get the entire down payment. Overall I am extremely pleased with the dealership. Wonderful staff, smooth process, dedicated salesmen, and most importantly a focus on customer satisfaction. I would like to thank Alexandra for making the process so smooth and look forward to returning for my vehicle maintenance and hopefully any future car purchases. More

Great people, great service Just purchased a new CX5 and love it! I worked with Michaela Mulry and she was very knowledgeable and friendly. Michaela and several folks I worked wi Just purchased a new CX5 and love it! I worked with Michaela Mulry and she was very knowledgeable and friendly. Michaela and several folks I worked with at the dealership were all very helpful and made the car buying experience very easy and enjoyable. So excited to have my new vehicle and be part of the Wellesley Mazda family! More

Good dealership with great people I worked with Michaela to get my 2018 CX-5 and the entire car purchasing experience couldn't have been more enjoyable. She laid out everything clearl I worked with Michaela to get my 2018 CX-5 and the entire car purchasing experience couldn't have been more enjoyable. She laid out everything clearly and I never felt pressured or pushed to get any extras that I didn't want or need. She stayed in touch and kept me updated through the entire process to even after picking up my car. More

very happy I just bought a2015 Lexus is 350 I was primarily helped by MICHAELA MULRY she was so amazing cant say enough good things about how helpful and patien I just bought a2015 Lexus is 350 I was primarily helped by MICHAELA MULRY she was so amazing cant say enough good things about how helpful and patient made the process very easy and in the financing department MARISSA C.SESTITO was also amazing and helpful ! and they took care of everything so we drove the car home same day couldn't be happier! More

A Comfortable Car Buying Experience I’ll start my review by saying that there are many reasons to be excited about buying a new car; however, the process of purchasing a car can also be I’ll start my review by saying that there are many reasons to be excited about buying a new car; however, the process of purchasing a car can also be a bit overwhelming. I am the type of person that drags this process out and proceeds with hesitation as I analyze every consumer review and performance spec. I had been browsing cars for a few months, and had narrowed my search down to the Mazda CX-5 after seeing the model repeatedly on “top 10” lists. I found a listing for a CX-5 at Wellesley Mazda and spoke to JEFF over the phone to confirm the availability of the car. He assured me that the car was at the dealership, and we arranged a time that I could stop by later in the day to have a look. Upon arriving to the dealership I was greeted and offered assistance by an employee. The employee let me know where I could find Jeff, but also gave me time to look around and browse. This interaction was the first sign that the Mazda staff respects the comfort and their potential consumer. I did not feel any pressure or aggressive sales efforts from the employees. The casual atmosphere continued when I met Jeff, and he showed me the CX-5 I had called about. I had also spotted another CX-5 while walking the dealership, and Jeff was quick to bring the car around to give me a closer look. I gave both cars a test drive, asked plenty of questions, and throughout the entire process I did not feel any pressure to commit to a transaction. My browsing did eventually turn into the purchase of a CX-5, but the decision to proceed with the sale was made at my pace. The positive experience continued when KRYSTAL helped me complete the transaction. Again, how Krystal handled my purchase demonstrated how Mazda clearly values customer satisfaction. Krystal was friendly, knowledgeable, and charismatic. She took the time to listen to how I use my car and tailored all of the information the she presented to my needs. No filler. No fluff. She personalized the package to suit me. What could have been a stressful process turned out to be very smooth and memorable. I can recommend Mazda to others (even with the brief time that I have owned my car) based on the sales experience and the feeling that my satisfaction is what Mazda equates to their success. Please give Jeff Baez and Krystal the recognition they deserve. More

Excellent Experience I worked with Michaela at Wellesley Mazda on a 2018 CX5. Although I didn't end up purchasing a Mazda, I would highly recommend working with Michaela! I worked with Michaela at Wellesley Mazda on a 2018 CX5. Although I didn't end up purchasing a Mazda, I would highly recommend working with Michaela! She was very knowledgeable, direct and made our test drive and overall dealer experience fantastic! She was quick to follow up after our meeting as well. I wish I could have worked with her on the car I ended up purchasing, that's how much I enjoyed dealing with her. Long story short, go to Wellesley Mazda, ask for Michaela, you won't be disappointed! More

Pleasant and Efficient! I've bought a (used) new for me car a few times in my life. It's never a fun experience. But this time around the process for the most part felt eas I've bought a (used) new for me car a few times in my life. It's never a fun experience. But this time around the process for the most part felt easy and rather low-key. I enjoyed working with a female in sales, Michaela Mulry. She was responsive, informative and had a very good sense for what I was looking for. Micheala has helped make the process smoother and has answered my questions or found answers. I'm so pleased thus far with my 2015 Mazda Cx-9! And I know if I need to reach out to her for anything she will be available. More