Wellesley Mazda
Wellesley, MA
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Positive experience I stopped by the dealership to learn more about the Mazda CX-3. I was fortunate to have Anthony as my salesperson. He takes time to truly listen to I stopped by the dealership to learn more about the Mazda CX-3. I was fortunate to have Anthony as my salesperson. He takes time to truly listen to you before offering advise and knowledge. More
Painless experience After difficulties with my last Mazda 3 Krystal went out of her way to get me a very good deal on a new 3. She was great to work with, straightforwar After difficulties with my last Mazda 3 Krystal went out of her way to get me a very good deal on a new 3. She was great to work with, straightforward and patient. I would not hesitate to recommend Wellesley Mazda to anyone. More
Very helpful in a difficult situation Anthony was very helpful in getting me into a new car during a difficult situation, and making the process very easy. Very nice, low pressure sales en Anthony was very helpful in getting me into a new car during a difficult situation, and making the process very easy. Very nice, low pressure sales environment. Love the car so far, Anthony was a pleasure to work with. More
Excellent buying experience. Had an excellent experience when buying my wife's CX-9 from Wellesley Mazda. Mike W. was extremely helpful and made what can be a stressful experienc Had an excellent experience when buying my wife's CX-9 from Wellesley Mazda. Mike W. was extremely helpful and made what can be a stressful experience quite enjoyable. I'm currently in the market for a vehicle myself, and because of Mike Wellesley Mazda has become a default first stop. More
Comfortable Car Buying I recently purchased a Mazda 3 and after shopping around at 6 local Mazda dealers, Wellesley Mazda, thanks to the help of sales team Krystal and Greg, I recently purchased a Mazda 3 and after shopping around at 6 local Mazda dealers, Wellesley Mazda, thanks to the help of sales team Krystal and Greg, was by far the most pleasant and straightforward to deal with. Low pressure, no nonsense, and to top it off, they were able to match the best price that I had been given even after having to locate the specific trim and color car I wanted from another dealer. They were extremely informative and made the purchase process efficient and actually enjoyable for a change! Couldn't be happier and will definitely be back when it comes time to get my wife a new car! More
Great Experience from First Contact to Final Sale We came here to look at and test drive a specific Mazda 3 i Sport Sedan. We decided that car wasn't for us but after a lot of looking around on the l We came here to look at and test drive a specific Mazda 3 i Sport Sedan. We decided that car wasn't for us but after a lot of looking around on the lot and of lot of running around by our extremely helpful and patient salesperson Anthony, we found a car to our liking. It has extremely low mileage and the car is in excellent condition. Wellesley Mazda took the car we drove there in a trade, and did all the paperwork so we could drive home in our "new" used car that day. More
Mazda cx-5 My husband and I came in to learn more about the Mazda CX-5 in our preliminary search for a new car. We worked with Krystal who immediately made us f My husband and I came in to learn more about the Mazda CX-5 in our preliminary search for a new car. We worked with Krystal who immediately made us feel comfortable by inquiring about our needs/wishes for a new car. We were able to view and test drive the car and Krystal was very knowledgeable about cx-5 and was able to give us great detail in how the car measures up to comparable vehicles on the market. We did not feel pressured and will definitely be back in the near future!! More
Best Dealer I recently made a purchase of a new Mazda CX-5 in Wellesley Mazda. Honestly, this was the best experience I have ever had in an auto dealership. Every I recently made a purchase of a new Mazda CX-5 in Wellesley Mazda. Honestly, this was the best experience I have ever had in an auto dealership. Every time I walked in (three different occasion), I was greeted by the staffs. The sales representative, Alexa was extremely helpful in helping me understand what I want and what I will get, even though my mind was set for the 2017 CX-5. She went through all the details about the car, gave me a very good demonstration in the test drive. They helped me to apply car loan, and complete the registration. Before I drove away, Mr . Kamergorosky even gave a detailed walkthrough about how to use all the tech part of the car, which saved me from that 1 inch thick manual book. All I can say is, this was the best experience I ever had. More
Poor customer service over and over again We purchased two cars in 18 months at Wellesley Mazda and each time was not pleasant. But their our local dealer so we do business with them. We went We purchased two cars in 18 months at Wellesley Mazda and each time was not pleasant. But their our local dealer so we do business with them. We went in this past Sunday to get a new one and trade in a beautiful CX5. We stood around for ten minutes and NO ONE Greeted us at all. I tried making eye contact with the two sales managers at the front desk but they both totally ignored me and kept their head down. After ten minutes I just told my wife we will just travel to another dealership because it seems to get worse and worse there. The generall manager and sales manager should smile a bit more and focus on their customer service bevause very poor! We went to Gallery Mazda and it was actually a FUN experience, just the way buying a Mazda should be! More
Krystal = high-quality sales associate I worked with Krystal, the sales associate. She did a test drive with me in a used mazda 3 and went over the car in detail and thoughtfully answered I worked with Krystal, the sales associate. She did a test drive with me in a used mazda 3 and went over the car in detail and thoughtfully answered all of my questions. She was open and honest about the car and how it compares to others in that price range. Though the sales manager, Greg, and I did not reach an agreement on price (yet!), I felt good about the experience and would enjoy the opportunity to buy a car from this dealership. More