Wellesley Mazda

Exceeded all expectations I arrived at Wellesley Mazda after a recommendation from a friend. From the moment I walked in the door, the entire staff was attentive and welcoming. I arrived at Wellesley Mazda after a recommendation from a friend. From the moment I walked in the door, the entire staff was attentive and welcoming. After touring multiple dealerships in my car buying journey, I can honestly say that Wellesley Mazda is in a league of its own. I primarily worked with salesman Jared Berube for the purchase. On my first visit to the dealership, Jared spent a significant amount of time helping me identify a car that would fit my needs. He was incredibly professional, knowledgeable, and helped me understand my options. He sincerely listened to what I needed in a car and helped me make a pros-cons list of buying new vs. buying used vs. buying certified pre-owned. I was able to test-drive multiple cars with Jared and he not only provided me with guidance as to how to maximize a test-drive but also was able to help me identify differentiators between the vehicle that I was driving and some of the competitors. He was able to answer every question I threw at him. After the test-drives, Jared promptly followed-up via telephone to make sure I did not have any questions. His approach made me feel that he was committed to the customer but respectful so as to not make me feel pressured to purchase. When it was time to purchase, Jared made the process smooth and transparent. He provided timely updates with where things stood in the process and what I could expect for a turnaround. I would highly recommend Jared to anyone looking to purchase a vehicle. I also am grateful to Greg Falk for his role in the purchase. He was friendly and honest throughout the entire experience. He spent a long time explaining the value of my trade-in and helping me understand the financials of buying a new car. I had done a lot of research around pricing and I felt like the dealership met me where I was at in terms of price. Greg was able to arrange the purchase around my scheduling needs and I drove out of the dealership with a five-day turnaround. Thank you to Wellesley Mazda for making the process so easy for me. I am very happy with my new vehicle and could not have walked away feeling any better about the experience. More

Great Customer Service! Henry was our sales person and he was super informative, friendly and not pushy. He made our entire car shopping experience very easy and we felt con Henry was our sales person and he was super informative, friendly and not pushy. He made our entire car shopping experience very easy and we felt confident that we were getting a great car at a great price. Henry went above and beyond. They did not have the color we wanted on site and he was able to locate it from another dealership and get it for us. He kept me informed on the status of the car the entire time and handled everything with my Insurance. This was one of my smoothest car buying experiences. More

Solid buying experience Worked with a newer sales person (Jared) and the GM to identify, locate and price out the car and financing options I wanted. The dealership located, Worked with a newer sales person (Jared) and the GM to identify, locate and price out the car and financing options I wanted. The dealership located, and delivered my car in less than a week from outside the state. Found the other staff to be courteous and will look forward to returning for service visits in the future. Doc fee was higher than other dealers I spoke to and my price was based largely on corporate employee pricing so I can't reasonably give a 5 star rating there, but the prices initially quoted were still reasonable and more of a discussion than an argument. Matt More

Great Experience! I had a great car buying experience at Wellesley Mazda. Gabe was our product specialist and he was awesome to work with! Gabe was very knowledgeable I had a great car buying experience at Wellesley Mazda. Gabe was our product specialist and he was awesome to work with! Gabe was very knowledgeable about the vehicle and thoroughly explained all the features that it had. After the initial test drive he wasn't pushy at all, and suggested that if we were really interested in the car, that we come back for an extended 1 hr test drive, to make sure that it was really what we wanted it. It was a relief that he wanted to make sure the car was a fit for us, and not just convince us to buy it right then and then. After the extended test drive, Gabe clearly explained all the specials and incentives at Wellesley Mazda, and it was because of his explanation that we decided to buy at this dealer and not shop around to others. We then worked with Gabe to negotiate the best price and loan package for us. Gabe made sure that the vehicle had the options we purchased installed and ready to go for pick up, which went smoothly! Gabe sent over the required information to my insurance company, so they were able to update my policy without me having to contact them, which was a huge convenience and Gabe then coordinated getting the registration all set. We couldn't have had a better experience, and that is definitely due to working with Gabe! More

Friendly and professional Great experience with this dealership. We wanted to know more about the CX-5 and Anthony was very helpful. He answered very professionally all our que Great experience with this dealership. We wanted to know more about the CX-5 and Anthony was very helpful. He answered very professionally all our questions and was very helpful during the test drive showing us everything we had to know. We've decided to opt out for the Honda CR-V due to better gas mileage, but if it wasn't for this we would certainly have got the MX-5. Great car, and great dealership! More

We finally got our SUV! My boyfriend and I recently purchase the Mazda CX-9 from Wellesley Mazda. Henry was our sales rep and he is really professional, friendly and easy to My boyfriend and I recently purchase the Mazda CX-9 from Wellesley Mazda. Henry was our sales rep and he is really professional, friendly and easy to work with. We really enjoyed our experience here. If you're looking to buy a car soon, please come see him. More

Customer Service at its Finest My experience with Henry was great. He was attentive, answered all my questions and went above and beyond to show me exactly what I wanted to see. Wel My experience with Henry was great. He was attentive, answered all my questions and went above and beyond to show me exactly what I wanted to see. Wellesley Mazda delivers again. More

Great car! Great dealer! I'm so glad I paid attention to the fact that Wellesley Mazda has some of the highest ratings around! They didn't disappoint. I started near my house I'm so glad I paid attention to the fact that Wellesley Mazda has some of the highest ratings around! They didn't disappoint. I started near my house first so I saw 3 other dealers before stopping in at WM. I was greeted quickly by Krystal and we sat down to talk over what I was looking for. After a short time she went off to talk to Rodrigo and within 6-7 minutes they were both back with multiple prices for the car types I was interested in. I had investigated prices so when I kept getting phony "best" offers from other dealers I was getting frustrated. I looked at Rodrigo's offers with reservation. My hopes came back in a flash when I saw reasonable prices! After a little more discussion and fine-tuning the car features i wanted, I was thrilled and surprised to realize my planned "weekend" car-buying was over by midday Saturday. Got a beautiful CX-5 at a great price! Thanks Guys! More

Professional and Knowledgeable I had a very positive experience at Wellesley Mazda recently with their sales rep Krystal Miller. She was highly professional, friendly, competent an I had a very positive experience at Wellesley Mazda recently with their sales rep Krystal Miller. She was highly professional, friendly, competent and thorough. Ms. Miller was able to answer my questions and when she wasn't sure, I appreciated that she took the time to find out the accurate info and not just guessing. Consequently, I feel confident in the deal and my car purchase. I highly recommend Wellesley Mazda. More

If you are looking at Mazdas take a look at Wellesley Mazda My experience with Wellesley Mazda was great. My sales rep Gabe was friendly, knowledgeable, and wasn't pushy at all. When I came in to test drive a c My experience with Wellesley Mazda was great. My sales rep Gabe was friendly, knowledgeable, and wasn't pushy at all. When I came in to test drive a car, I had no intention of purchasing. Gabe was completely okay with this, and wasn't dismissive at all. When it came time purchase my car, the Wellesley Mazda team was so pleasant to work with. TL:DR: If you are thinking of looking at Mazdas, I would recommend going to Wellesley Mazda, and asking for Gabe. More