
Wellesley Mazda
Wellesley, MA
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Great Service I went in to test drive a CX-5 with Krystal Miller. Not only was she extremely friendly and informative on the CX-5, but she took the extra initiative I went in to test drive a CX-5 with Krystal Miller. Not only was she extremely friendly and informative on the CX-5, but she took the extra initiative to show me the Mazda3 and Mazda6 when she realized that I was not as interested in a larger vehicle. I would highly recommend this dealership, and Krystal in particular to anyone looking into the Mazda brand. More
Fabulous I was treated with respect and I really appreciated the no pressure atmosphere. Krystal was helpful, knew her stuff and was fun to work with. I also l I was treated with respect and I really appreciated the no pressure atmosphere. Krystal was helpful, knew her stuff and was fun to work with. I also liked Greg flowers who spent a lot of time with me. Everyone at the dealership was friendly and helpful! More
Carlos was awesome! I came to Wellesley Mazda one day after having a REALLY bad experience in Norwood...exactly what the general perception of buying a car is; painful, o I came to Wellesley Mazda one day after having a REALLY bad experience in Norwood...exactly what the general perception of buying a car is; painful, obnoxious, sleazy and stressful. I was completely turned off by that experience and walked into this dealership expecting much of the same. However, I instantly liked Carlos from the initial handshake and things just went up from there. He treated me with respect, once I told him that I was making the purchase and not my boyfriend, who was also with me, and I never once felt that I was being 'hosed' or taken advantage of! He explained every option to me that I was interested in hearing about and then proceeded to price out several different cars; makes, models, features, etc. They also offered me a fair trade in value for my car, which was key in my decision making. But mostly, it was Carlos's low-pressure, no BS approach that led to me saying YES! Also, Alex Kamergorosky sat IN the car with me and thoroughly showed me every single feature and answered my numerous questions like a champ and did not seem annoyed at all (or, he hid it REALLY well anyway- ha!). I am in LOVE with my CX-5 and look forward to my long relationship with it! I also plan to have it serviced in Wellesley even though I do live in Norwood - but I refuse to give them my business after my ordeal there. Thanks so much for the awesome experience! Keep up the awesome work! I will for sure send anyone I know looking for a new car your way! More
Great Experience: Fast and Efficient Service I rated Wellesley Mazda a 5 star because I was greeted with a smile as soon as I walked in the door until I drove away in my new CX-3. I knew what I w I rated Wellesley Mazda a 5 star because I was greeted with a smile as soon as I walked in the door until I drove away in my new CX-3. I knew what I wanted and sat with Mike W. who walked me through the buying process. He asked a number of questions, was thorough but also efficient and made the transaction as seamless as possible. He communicated through text when appropriate which was convenient for me as taking phone calls during the day is not always feasible. The quote was very competitive and I appreciated their transparency. More
Wellesley Mazda and Henry were great! Had a great experience with Wellesley Mazda and with Henry, our sales consultant. Henry was very pleasant and quick to respond to any questions. He wa Had a great experience with Wellesley Mazda and with Henry, our sales consultant. Henry was very pleasant and quick to respond to any questions. He was not pushy at all and took the stress out of the situation. Would highly recommend. More
My first new car! Overall my experience at Wellesley Mazda was great. Going over there I was preparing myself for a high pressure sales pitch but it turned out to be q Overall my experience at Wellesley Mazda was great. Going over there I was preparing myself for a high pressure sales pitch but it turned out to be quite the opposite. Krystal was super friendly, helpful, knowledgeable, and professional. I felt relaxed and at ease. I went back 2 weeks later and bought a Mazda3! More
Great experience working w/ Krystal . . . Krystal was terrific ~ knowledgeable, professional, and a no pressure sales approach which left us feeling very comfortable navigating the car buyi Krystal was terrific ~ knowledgeable, professional, and a no pressure sales approach which left us feeling very comfortable navigating the car buying process. It was a pleasure to work with her and I would personally recommend her to anyone interested in buying a Mazda. The sales manager Rodrigo was also great to work with (more than reasonable when my mechanic checked out the used car we were considering, and pointed out a few minor things that needed attention). All in all I would definitely return to Wellesley Mazda and specifically work with Krystal in the future! Eileen More
Great service, no pressure! Test drove a CX5 with my friend Anthony, which is the car he ended up getting. Had a wonderful experience with one of the customer rep Henry. He was v Test drove a CX5 with my friend Anthony, which is the car he ended up getting. Had a wonderful experience with one of the customer rep Henry. He was very knowledgeable and helpful about the different features of the cars. He helped my friend find the right car for him, with out any pressure to try to get the more expensive package just for the heck of it. Almost made me want to trade in my Rav4 for for a new Mazda right there. Will definitely consider going to Mazda in the future. More
Straight Forward no BS I am a college student navigating my way through the car buying process. Being a first time car buyer there is a lot to learn and an unease feeling ev I am a college student navigating my way through the car buying process. Being a first time car buyer there is a lot to learn and an unease feeling every step of the way. Working with Henry was a pleasure and he took care of my concerns and really valued what I wanted in my car and what worked with me financially. Henry was very patient with me, allowed me time to think about my options and never pressured me into buying a car. I really appreciated his dedication to get me in a car that works for me! More
Amazing car and the amazing salesman I recently bought a 2017 CX-5 from Wellesley Mazda and Henry Diep. From the start I was treated with the utmost respect and kindness that I have never I recently bought a 2017 CX-5 from Wellesley Mazda and Henry Diep. From the start I was treated with the utmost respect and kindness that I have never received at any other dealership. I came in on a rainy sunday and was greeted by Henry Diep. I told him what I was looking for in a car and he was able to guide me in the right direction. The patients that he showed with my parents and girlfriend was wonderful. I personally knew which car I wanted after his counseling but my father gets a little pushy and asked many questions about the car. Henry was able to answer all his questions and put him at ease which is a remarkable feat in itself. I never felt pressured into buying a car and even when I decided he was able to make the transaction smooth and seamless. Wellesley Mazda is amazing and Henry Diep the man to see if you want to buy a car. More