Wellesley Mazda

2 for 2 Great Car buying experiences at Wellesley Mazda This is my second excellent car buying experience at Wellesley Mazda. My family has bought both new and used vehicles and has had an excellent experie This is my second excellent car buying experience at Wellesley Mazda. My family has bought both new and used vehicles and has had an excellent experience with each. Wellesley Mazda is a no pressure dealership. My suggestion is to go elsewhere first and experience the pushy, trick-laden tactics of other dealerships, and then come to Wellesley Mazda to experience the difference. If you are in the market for a used or new Mazda, put Wellesley Mazda first on your list. Tye & Anthony were excellent and made sure I was comfortable and had as much information as possible about the vehicle I was purchasing. More

Avoid Avoid Avood I would give 0 stars if that were allowed. I spoke specifically with a Sophi at Wellesley Mazda who confirmed they had a certain car listed on aut I would give 0 stars if that were allowed. I spoke specifically with a Sophi at Wellesley Mazda who confirmed they had a certain car listed on auto trader still available. I explained their location was difficult to get to for me, before committing most of my afternoon to travelling out to this two-bit dealership. Upon arriving, I waited more than 40 minutes just to get helped by a customer service rep. While she was friendly, she came back 20 minutes later to inform me they didn't have the car I called about, and then to try and show me a bunch of entirely different makes and models. No real apologies from the dealership. No offers to help me with a ride back after wasting my time. And they repeatedly ducked my phone calls after. Avoid this unprofessional xxxx hole at all costs. More

Great Customer Service Tye made me feel very comfortable and did not try to pressure me into purchasing a car I did not want. Greatly appreciated, especially since buying a Tye made me feel very comfortable and did not try to pressure me into purchasing a car I did not want. Greatly appreciated, especially since buying a car can be very stressful. More

Very Informative We came to Wellesley Mazda to get more information on the Mazda3 and the CX3 for our daughter. Our sales rep. the was so knowledgeable and really stru We came to Wellesley Mazda to get more information on the Mazda3 and the CX3 for our daughter. Our sales rep. the was so knowledgeable and really structured our experience so all of our questions were answered. Now we need our daughter to make up her mind about her first purchase. More

Bait + Switch, Lied, Wasted my Time Found a nice priced pre-owned car here on an online ad (Truecar.com as well as their own website). I'd called to inquire as to whether the car was st Found a nice priced pre-owned car here on an online ad (Truecar.com as well as their own website). I'd called to inquire as to whether the car was still available and Carlos told me it was, I asked if I could come see it and he said sure that he would be there. I told him I'd be there in ten minutes (which I was). However, when I'd arrived I was told that Carlos had to leave on a family emergency (no problem) and I was now to work with Ty to discuss the details of the vehicle. He took my license and filled out a worksheet with my personal information and made me wait for about 45 minutes only to tell me that the car I wanted was no longer in stock and had been sent to auction. I was lied to and my time was completed wasted. It's incompetence like this that makes me hate the car buying process, dealerships and salespersons. Thanks Wellesley Mazda for slapping my in the face and wasting my time. More

Andrew Reidy review My name is Gordon Hamilton , my wife Carol & I just bought a CX-5 with the help & expertise of Andrew. We found him to be very knowledgeable, professi My name is Gordon Hamilton , my wife Carol & I just bought a CX-5 with the help & expertise of Andrew. We found him to be very knowledgeable, professional & friendly. I feel he is an asset to your sales staff. I was also happy with Darren & Sophia ( sales mgr. & finance dept. ) i would definitely purchace again in the future & recommend your dealership to friends. More

No Pressure New to the car buying process, I wasn't sure which Mazda model I was most interested in considering purchasing. Kristal Miller made sure that I was a New to the car buying process, I wasn't sure which Mazda model I was most interested in considering purchasing. Kristal Miller made sure that I was able to test drive each of the models I was considering so that I might narrow my search and never made me feel pressured. She was friendly, helpful and answered many of my questions. Thank you, Kristal! More

Honest new car purchase I worked with Henry, and he was the most honest sales representative I have dealt with throughout the 6 or 7 cars I have ever purchased. This dealersh I worked with Henry, and he was the most honest sales representative I have dealt with throughout the 6 or 7 cars I have ever purchased. This dealership truly has their customer experience rated very high in my book. I feel that, without a doubt, I got a fair deal and wasn't treated like another sale. I left the dealership with a 2016 Mazda CX-5, the exact car I originally wanted. I will gladly buy from them again, and currently I live about 45 minutes to an hour away. Worth the drive. More

Best place for a new Mazda Went in to look for a new car and was greeted by Krystal Miller. I wasn't sure if I was ready to buy and she made sure that the whole experience was r Went in to look for a new car and was greeted by Krystal Miller. I wasn't sure if I was ready to buy and she made sure that the whole experience was relaxed. I never felt pressured. She was very informative and helped us look at a few different models. About a week later I made the decision to buy and it was a no-brainer to email Krystal. She made the process so easy and even helped me when I was picking up the new car. I couldn't be happier and I would recommend Krystal and this dealership to anyone. More

working with Krystal Miller Krystal Miller was the salesperson who helped me in the purchase of my new Mazda. I appreciate her thorough and professional manner, her sincere inter Krystal Miller was the salesperson who helped me in the purchase of my new Mazda. I appreciate her thorough and professional manner, her sincere interest in making sure I understood the way the car functions (during test drive), and clarifying the way that the buyer process would occur. I felt I was in good hands every step of the way. More