Wellesley Mazda

Wonderful experience I cannot say enough good things about our experience at Wellesley Mazda. Krystal was extremely knowledgeable, respectful and friendly. She worked wit I cannot say enough good things about our experience at Wellesley Mazda. Krystal was extremely knowledgeable, respectful and friendly. She worked with us to help meet our family's specific needs. There is no hard sell here, just genuine friendly customer service, and extremely competitive pricing. We felt completely at ease throughout the entire process. Thanks Krystal!! More

Thank you Appreciate the very informative, courteous, and respectful help from Tye Jordan. His knowledge of the Mazda vehicles and how they compare to their co Appreciate the very informative, courteous, and respectful help from Tye Jordan. His knowledge of the Mazda vehicles and how they compare to their competitors in the marketplace is extensive and helpful. The upselling and "closing the deal talk" were both appropriate to this customer (very much appreciated). "Sales" people like him bring respect back to the profession and are sure to be profitable for both business and customer. More

Very good experience I bought an Audi A5 from Krystal, the whole experience was very laid back. Never felt pressured, or talked down to. The whole staff was very friendly. I bought an Audi A5 from Krystal, the whole experience was very laid back. Never felt pressured, or talked down to. The whole staff was very friendly. I will be recommending them to any other people looking to purchase a car! More

2 for 2 Great Car buying experiences at Wellesley Mazda This is my second excellent car buying experience at Wellesley Mazda. My family has bought both new and used vehicles and has had an excellent experie This is my second excellent car buying experience at Wellesley Mazda. My family has bought both new and used vehicles and has had an excellent experience with each. Wellesley Mazda is a no pressure dealership. My suggestion is to go elsewhere first and experience the pushy, trick-laden tactics of other dealerships, and then come to Wellesley Mazda to experience the difference. If you are in the market for a used or new Mazda, put Wellesley Mazda first on your list. Tye & Anthony were excellent and made sure I was comfortable and had as much information as possible about the vehicle I was purchasing. More

Avoid Avoid Avood I would give 0 stars if that were allowed. I spoke specifically with a Sophi at Wellesley Mazda who confirmed they had a certain car listed on aut I would give 0 stars if that were allowed. I spoke specifically with a Sophi at Wellesley Mazda who confirmed they had a certain car listed on auto trader still available. I explained their location was difficult to get to for me, before committing most of my afternoon to travelling out to this two-bit dealership. Upon arriving, I waited more than 40 minutes just to get helped by a customer service rep. While she was friendly, she came back 20 minutes later to inform me they didn't have the car I called about, and then to try and show me a bunch of entirely different makes and models. No real apologies from the dealership. No offers to help me with a ride back after wasting my time. And they repeatedly ducked my phone calls after. Avoid this unprofessional xxxx hole at all costs. More

Great Customer Service Tye made me feel very comfortable and did not try to pressure me into purchasing a car I did not want. Greatly appreciated, especially since buying a Tye made me feel very comfortable and did not try to pressure me into purchasing a car I did not want. Greatly appreciated, especially since buying a car can be very stressful. More

Very Informative We came to Wellesley Mazda to get more information on the Mazda3 and the CX3 for our daughter. Our sales rep. the was so knowledgeable and really stru We came to Wellesley Mazda to get more information on the Mazda3 and the CX3 for our daughter. Our sales rep. the was so knowledgeable and really structured our experience so all of our questions were answered. Now we need our daughter to make up her mind about her first purchase. More

Bait + Switch, Lied, Wasted my Time Found a nice priced pre-owned car here on an online ad (Truecar.com as well as their own website). I'd called to inquire as to whether the car was st Found a nice priced pre-owned car here on an online ad (Truecar.com as well as their own website). I'd called to inquire as to whether the car was still available and Carlos told me it was, I asked if I could come see it and he said sure that he would be there. I told him I'd be there in ten minutes (which I was). However, when I'd arrived I was told that Carlos had to leave on a family emergency (no problem) and I was now to work with Ty to discuss the details of the vehicle. He took my license and filled out a worksheet with my personal information and made me wait for about 45 minutes only to tell me that the car I wanted was no longer in stock and had been sent to auction. I was lied to and my time was completed wasted. It's incompetence like this that makes me hate the car buying process, dealerships and salespersons. Thanks Wellesley Mazda for slapping my in the face and wasting my time. More

Andrew Reidy review My name is Gordon Hamilton , my wife Carol & I just bought a CX-5 with the help & expertise of Andrew. We found him to be very knowledgeable, professi My name is Gordon Hamilton , my wife Carol & I just bought a CX-5 with the help & expertise of Andrew. We found him to be very knowledgeable, professional & friendly. I feel he is an asset to your sales staff. I was also happy with Darren & Sophia ( sales mgr. & finance dept. ) i would definitely purchace again in the future & recommend your dealership to friends. More

No Pressure New to the car buying process, I wasn't sure which Mazda model I was most interested in considering purchasing. Kristal Miller made sure that I was a New to the car buying process, I wasn't sure which Mazda model I was most interested in considering purchasing. Kristal Miller made sure that I was able to test drive each of the models I was considering so that I might narrow my search and never made me feel pressured. She was friendly, helpful and answered many of my questions. Thank you, Kristal! More