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Wellesley Mazda
Wellesley, MA
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,216 reviews
June 09, 2016
Great Test Drive with Wayne Xides Took a Saturday to run around Boston test driving many cars. Even though I eventually bought a Honda, (Mazda was second choice) Wayne at Wellesley Maz Took a Saturday to run around Boston test driving many cars. Even though I eventually bought a Honda, (Mazda was second choice) Wayne at Wellesley Mazda was by far the best sales person we dealt with all day - friendly, patient, knowledgeable - and most importantly - none of that creepy sales guy crap. I'd happily send friends to work with him. More
by redjet
Employees Worked With
Wayne Xides
June 01, 2016
Low Pressure, Consultative Experience My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was imp My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was important for us and really tried to meet our needs. I didn't end up buying the car because it was a little too big for us (we live in Cambridge), but really considered it due to the great service we received. More
by Houseg17
Employees Worked With
Tye Jordan
May 31, 2016
Extremely Informative and Friendly I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be availabl I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be available and the value of my trade in. Tye worked with me throughout my visit, giving me all of the information I needed to make an informed purchase, and working tirelessly to get me the deal I requested. While I didn't drive away from the dealership in a new ride that day, I really appreciated the time and transparency I received from Tye and his manager. If I decide to go forward with a purchase of a CX5, I'll definitely return to Wellesley Mazda. More
by guyinanoldcar
Employees Worked With
Tye Johnson
May 30, 2016
Untrustworthy negotiations Tye and his team used every underhanded negotiating trick. First told me priced off of MSRP and could not make money much below that. When I said I wa Tye and his team used every underhanded negotiating trick. First told me priced off of MSRP and could not make money much below that. When I said I was also waiting for bid from a Costco referral program, they said Costco dealer never offer as good pricing and wanted me to sign form for offer that day. I said I needed to wait. Costco dealer came back more than $800 less and priced off their invoice....which was much lower than MSRP. I sent back to Tye and his team who then continued to claim bid was not correct, etc. I then contacted a third dealer who gave me bid much lower than Tye. At that point, Tye said he could match bid...despite saying at first meeting they would lose money at that level! I then said no, I had spent 2 days having to reach other dealers to get Tye to deliver a price he told me at first meeting would be a loss! I lost all trust in Mazda Wellesley team and went to another dealer who had offered me good price from the beginning! Never would recommend Tye. When I expressed my frustration with him. He told me I had unrealistic expectations...not true. More
by Bostontravel
Employees Worked With
Greg Flowers, Greg Falk
May 27, 2016
Excellent Customer Service! Ty Jordan was wonderful to work with. He got the deal done that no one else was able to. Highly recommend and plan on using them in the future. Ty Jordan was wonderful to work with. He got the deal done that no one else was able to. Highly recommend and plan on using them in the future. More
by DonnaCX9
Employees Worked With
Wayne Xides
May 18, 2016
awesome! Krystal was the best cars sale associate I have yet to come in contact with! Very knowledgeable and made me feel at home! She took her time to find t Krystal was the best cars sale associate I have yet to come in contact with! Very knowledgeable and made me feel at home! She took her time to find the right car for me, did not pressure me into anything I was not comfortable with, and worked hard to get me the best deal on the car. I had an overall great experience at Wellesley Mazda! Would recommend it to any friend. More
by emg
Employees Worked With
krystal miller
May 10, 2016
Knowledgeable, friendly service Still in the comparison phase of purchasing a vehicle. Krystal greeted us with a smile and asked if we needed any help. Even though we explained we Still in the comparison phase of purchasing a vehicle. Krystal greeted us with a smile and asked if we needed any help. Even though we explained we would not be purchasing a vehicle she took the time to answer all our questions, set up a test drive of a CX-5, and was overall very pleasant. No pressure at all. If we purchase/lease a Mazda it will be via Krystal. More
by Ken123
Employees Worked With
Krystal Miller
May 06, 2016
Pleasurable buying experience I walked into Wellesley Mazda knowing that I was interested in the CX-5. Krystal greeted with me a smile and warmth. I have to admit, it was wonderful I walked into Wellesley Mazda knowing that I was interested in the CX-5. Krystal greeted with me a smile and warmth. I have to admit, it was wonderful to work with a female salesperson. Krystal's enthusiasm for her job and eagerness to help me, and not just sell me, put me at ease. She took her time with the test drive and showed me every feature. Leasing my new CX-5 was great experience, including the negotiation (my least favorite part). I would recommend Krystal at Wellesley Mazda to any of my friends. More
by Melissan76
Employees Worked With
Krystal Miller
May 05, 2016
Customer Service is why I bought here I was in the market for a new car, but in no rush to buy. It was because of the amazing experience at Wellesley Mazda, especially my experience with I was in the market for a new car, but in no rush to buy. It was because of the amazing experience at Wellesley Mazda, especially my experience with Krystal that I did purchase a 2016 pre-owned CX-5. The bottom line is that meeting Krystal felt like meeting family. I immediately trusted that she believed Wellesley Mazda was great, family owned dealership that would do anything and everything to make the customer happy. In my opinion, she went way above and beyond to make sure my experience was positive. I have never felt less stressed buying a car. Krystal is a great salesperson and did her best to make sure she put together a great deal for both the customer and the dealership. I would buy again from Wellesley Mazda and Krystal in a heartbeat. I typically do not service my cars at dealerships but I definitely will now based on my experience. I don't see Krystal as an employee to "check" but if I could I would give her a higher rating than 5 (excellent). More
by Heather6854
Employees Worked With
Kyrstal Miller - EXCELLENT! , Rodrigo Nadal
May 05, 2016
Very helpful and no pressure We just went in to check out the CX-9 and Krystal was very friendly and helpful. We were able to look around at different cars without feeling awkwar We just went in to check out the CX-9 and Krystal was very friendly and helpful. We were able to look around at different cars without feeling awkward or pressured. We did not end up buying a Mazda, but we really liked our experience at Wellesley Mazda and would go back there when we want a Mazda. More
by DavidG
Employees Worked With
Krystal Miller
