Wellesley Mazda

Friendly and effective I started my journey of car shopping in this dealership. Went to a test drive with Jamie (which was quite impressive), and they completely understood I started my journey of car shopping in this dealership. Went to a test drive with Jamie (which was quite impressive), and they completely understood afterward that I'm still at the beginning of the process, were not pushing me into anything (unlike another dealership where I was actually told that after the test drive I have to buy the car). After looking a bunch of other cars and dealing with other dealerships and salespeople I happily returned and purchased a car here. The process was painless despite my unique situation (being fairly new to the country), and Krystal and Sophia guided me through it professionally. I can't emphasize enough how great it was that they were not trying to push me into anything. Buying a car is not a small deal, and the people in this dealership totally understand that. A happy customer More

Friendly and accommodating My wife and I wanted to test drive a CX-5 and met with Krystal Miller. She was very easy to work with and made our visit pleasant and informative. My wife and I wanted to test drive a CX-5 and met with Krystal Miller. She was very easy to work with and made our visit pleasant and informative. More

Krystal is great Of the four dealerships I've been to, Krystal was the only person that looked me in the eyes and asked me, the GIRL, what I was looking for in MY car Of the four dealerships I've been to, Krystal was the only person that looked me in the eyes and asked me, the GIRL, what I was looking for in MY car instead of my husband. She was friendly and personable. Greg was pleasant. I didn't feel he was going out of his way to find me the best options, and didn't really get a sense that he wanted my business. So ultimately we went to another mazda dealership. More

Use this dealer In a test drive, Krystal showed me the cool features of a used CX-5. The dealership quickly gave me a useful trade-in estimate. In a test drive, Krystal showed me the cool features of a used CX-5. The dealership quickly gave me a useful trade-in estimate. More

Low Pressure- Easy to work with I worked with Tye Jordan. Not the usual "car salesman" mentality. Tye and Rodrigo spent the time to help me with car selection and financing options. I worked with Tye Jordan. Not the usual "car salesman" mentality. Tye and Rodrigo spent the time to help me with car selection and financing options. They both made the usual dreaded car buying process much more comfortable and I would highly recommend buying here if you're in the market for a Mazda. Great follow-up and attitude. More

Great Dealer Experience I purchased two used vehicles from Wellesley Mazda. Both transactions went very smoothly. They were very accommodating and did not pressure my decisio I purchased two used vehicles from Wellesley Mazda. Both transactions went very smoothly. They were very accommodating and did not pressure my decision in any way. I have purchased many cars from many dealerships and I always crawl under the car or get on the ground to look under the car. This was the first dealership that asked me if I wanted them to put it on a lift so that I could go over it in detail. They addressed all the concerns I had with each of my purchases and checked/fixed all the issues that I pointed out, even a minor one, like buffing out the headlights and reviewing any repairs that they did to the car after they received it. Also, they provide free CarFax on their cars right on their website which is a great bonus. Overall a great experience and I would highly recommend them and in particular Henry Diep who was the salesmen that worked with me. More

Great people and a great experience Bought a used Jeep here today, they made the process seamless and all the staff were extremely pleasent and wonderful to work with. I didn't even tal Bought a used Jeep here today, they made the process seamless and all the staff were extremely pleasent and wonderful to work with. I didn't even talk about the price either, they had it priced perfectly, well below average. More

Worst experience ever Went in to this dealership today to look at a new and a used Miata. Not sure which one I liked better I asked to look at both. The sales rep acted as Went in to this dealership today to look at a new and a used Miata. Not sure which one I liked better I asked to look at both. The sales rep acted as though it was an inconvience and even said why do you need to test drive the used one it drives the exact same as the new one. The model had a redesign this year so the engine,transmission,wheelbase,chassis and many other components are different. When we finally decided on a brand new one, before we even talked number the sales rep tried to get us to sign saying that if we agreed on a price we would immediately buy the vehicle. I politely refused to sign any paper work until we had spoke numbers. Sales rep was not happy stating that I wouldn't be able to get as aggressive a number, I politely declined stating I shouldn't have to sign until we knew exactly what we were planing on doing. Ultimately this dealership came in $100 over what I wanted to pay (which I was more than willing to pay). We told sales rep we would go to lunch and come back and let him know. He said wait I already told the Salem store to deliver the color you said you liked best, at no point did we say we were ready to purchase, and also had not decided which color we wanted. We left this terrible dealership and went to another dealer and finalized a deal! More

Henry Diep was awesome! I brought my car through Henry Diep and he did an awesome job! He was courteous, informative, super friendly, and I was comfortable the whole time. He I brought my car through Henry Diep and he did an awesome job! He was courteous, informative, super friendly, and I was comfortable the whole time. He knew what car I would like and made it easy to decide. Thanks for your help!! Def. recommend him if you need someone easy to talk to for a car! More

Great Experience Buying a car has never been what I would call a great experience. This time was different and I can't thank my sales person Henry enough for making th Buying a car has never been what I would call a great experience. This time was different and I can't thank my sales person Henry enough for making the whole process a great one. No pressure, professional, courteous and accommodating. As an out of state buyer, there were some hoops to go through to get my car registered and between Henry and the finance person, they made it as easy as possible for me. The detailing coordinate met with me personally to inspect the car and they did a wonderful job getting everything together for my pick up day. Thank you and I would recommend buying a car at Wellesley Mazda to anyone! More