Wellesley Mazda

Low Pressure, Consultative Experience My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was imp My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was important for us and really tried to meet our needs. I didn't end up buying the car because it was a little too big for us (we live in Cambridge), but really considered it due to the great service we received. More

Extremely Informative and Friendly I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be availabl I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be available and the value of my trade in. Tye worked with me throughout my visit, giving me all of the information I needed to make an informed purchase, and working tirelessly to get me the deal I requested. While I didn't drive away from the dealership in a new ride that day, I really appreciated the time and transparency I received from Tye and his manager. If I decide to go forward with a purchase of a CX5, I'll definitely return to Wellesley Mazda. More

Excellent Customer Service! Ty Jordan was wonderful to work with. He got the deal done that no one else was able to. Highly recommend and plan on using them in the future. Ty Jordan was wonderful to work with. He got the deal done that no one else was able to. Highly recommend and plan on using them in the future. More

awesome! Krystal was the best cars sale associate I have yet to come in contact with! Very knowledgeable and made me feel at home! She took her time to find t Krystal was the best cars sale associate I have yet to come in contact with! Very knowledgeable and made me feel at home! She took her time to find the right car for me, did not pressure me into anything I was not comfortable with, and worked hard to get me the best deal on the car. I had an overall great experience at Wellesley Mazda! Would recommend it to any friend. More

Knowledgeable, friendly service Still in the comparison phase of purchasing a vehicle. Krystal greeted us with a smile and asked if we needed any help. Even though we explained we Still in the comparison phase of purchasing a vehicle. Krystal greeted us with a smile and asked if we needed any help. Even though we explained we would not be purchasing a vehicle she took the time to answer all our questions, set up a test drive of a CX-5, and was overall very pleasant. No pressure at all. If we purchase/lease a Mazda it will be via Krystal. More

Pleasurable buying experience I walked into Wellesley Mazda knowing that I was interested in the CX-5. Krystal greeted with me a smile and warmth. I have to admit, it was wonderful I walked into Wellesley Mazda knowing that I was interested in the CX-5. Krystal greeted with me a smile and warmth. I have to admit, it was wonderful to work with a female salesperson. Krystal's enthusiasm for her job and eagerness to help me, and not just sell me, put me at ease. She took her time with the test drive and showed me every feature. Leasing my new CX-5 was great experience, including the negotiation (my least favorite part). I would recommend Krystal at Wellesley Mazda to any of my friends. More

Very helpful and no pressure We just went in to check out the CX-9 and Krystal was very friendly and helpful. We were able to look around at different cars without feeling awkwar We just went in to check out the CX-9 and Krystal was very friendly and helpful. We were able to look around at different cars without feeling awkward or pressured. We did not end up buying a Mazda, but we really liked our experience at Wellesley Mazda and would go back there when we want a Mazda. More

Customer Service is why I bought here I was in the market for a new car, but in no rush to buy. It was because of the amazing experience at Wellesley Mazda, especially my experience with I was in the market for a new car, but in no rush to buy. It was because of the amazing experience at Wellesley Mazda, especially my experience with Krystal that I did purchase a 2016 pre-owned CX-5. The bottom line is that meeting Krystal felt like meeting family. I immediately trusted that she believed Wellesley Mazda was great, family owned dealership that would do anything and everything to make the customer happy. In my opinion, she went way above and beyond to make sure my experience was positive. I have never felt less stressed buying a car. Krystal is a great salesperson and did her best to make sure she put together a great deal for both the customer and the dealership. I would buy again from Wellesley Mazda and Krystal in a heartbeat. I typically do not service my cars at dealerships but I definitely will now based on my experience. I don't see Krystal as an employee to "check" but if I could I would give her a higher rating than 5 (excellent). More

Arthur Panos's Review: I have never had such an awesome and relaxed car buying experience. Product Consultant Krystal Miller assessed my vehicle needs with a detailed questi I have never had such an awesome and relaxed car buying experience. Product Consultant Krystal Miller assessed my vehicle needs with a detailed questionnaire about my driving habits and vehicle must haves. After an impressive test drive in a Mazda 6 Sport I asked to sit down and talk numbers. There was no pressure or drama. Krystal was working as my advocate and from our conversation she understood what I was looking for. Krystal hooked me up with a jet black 2016 Mazda 6 Grand Touring Sedan with a black/expresso interior that is intense. I am at a loss for words to describe the looks, the ride, the layout of the controls, and the exquisite quality of car's materials. Like the song says, my ride is "Bad to the Bone". I am thrilled and happy to be part of the Wellesley Mazda family. Many recommendations to my friends and colleagues will be coming from me about my Wellesley Mazda Experience, especially after checking out my new baby. - Arthur Panos More