Wellesley Mazda

Worst experience ever Went in to this dealership today to look at a new and a used Miata. Not sure which one I liked better I asked to look at both. The sales rep acted as Went in to this dealership today to look at a new and a used Miata. Not sure which one I liked better I asked to look at both. The sales rep acted as though it was an inconvience and even said why do you need to test drive the used one it drives the exact same as the new one. The model had a redesign this year so the engine,transmission,wheelbase,chassis and many other components are different. When we finally decided on a brand new one, before we even talked number the sales rep tried to get us to sign saying that if we agreed on a price we would immediately buy the vehicle. I politely refused to sign any paper work until we had spoke numbers. Sales rep was not happy stating that I wouldn't be able to get as aggressive a number, I politely declined stating I shouldn't have to sign until we knew exactly what we were planing on doing. Ultimately this dealership came in $100 over what I wanted to pay (which I was more than willing to pay). We told sales rep we would go to lunch and come back and let him know. He said wait I already told the Salem store to deliver the color you said you liked best, at no point did we say we were ready to purchase, and also had not decided which color we wanted. We left this terrible dealership and went to another dealer and finalized a deal! More

Henry Diep was awesome! I brought my car through Henry Diep and he did an awesome job! He was courteous, informative, super friendly, and I was comfortable the whole time. He I brought my car through Henry Diep and he did an awesome job! He was courteous, informative, super friendly, and I was comfortable the whole time. He knew what car I would like and made it easy to decide. Thanks for your help!! Def. recommend him if you need someone easy to talk to for a car! More

Great Experience Buying a car has never been what I would call a great experience. This time was different and I can't thank my sales person Henry enough for making th Buying a car has never been what I would call a great experience. This time was different and I can't thank my sales person Henry enough for making the whole process a great one. No pressure, professional, courteous and accommodating. As an out of state buyer, there were some hoops to go through to get my car registered and between Henry and the finance person, they made it as easy as possible for me. The detailing coordinate met with me personally to inspect the car and they did a wonderful job getting everything together for my pick up day. Thank you and I would recommend buying a car at Wellesley Mazda to anyone! More

Fantastic Experience As a first time car buyer I was new to the process of purchasing a car but my experience was beyond enjoyable. Sophia was friendly, helpful, answered As a first time car buyer I was new to the process of purchasing a car but my experience was beyond enjoyable. Sophia was friendly, helpful, answered any questions I had and got me the exact car I wanted. She stayed on top of the process the entire time from test drive to finalizing insurance and the purchase and made it so easy. The environment and all the other employees were amazing too, and will definitely start future car searches here. More

Great experience! I contacted Wellesley Mazda online through the Liberty Mutual's TrueCar program and received emails from the dealership with price estimates for a 201 I contacted Wellesley Mazda online through the Liberty Mutual's TrueCar program and received emails from the dealership with price estimates for a 2016 Mazda 6. I went to the dealership and asked for Greg Flowers the sales manager. When he came to the waiting area to greet me he apologized that I had to wait and offered to get me a coffee from Dunkin Donuts next door. I didn't take him up on it, but I appreciated the gesture and didn't think the brief wait was a bother at all. I told him about the Libery Mutual TrueCar estimates I obtained online, and he introduced me to Sophia who took it from there. She was great to work with in every way... smart, straight forward, and very nice and likeable. After test driving a Mazda 6 Sport I told her the options I wanted, and when she came back with a price it seemed very reasonable so after working out the details I bought the car. I picked it up the other day, and everything went smoothly. Sophia took care of the registration, went over the warranty options with me, and followed up with an email the next day to see if I had any questions. Working with this dealership was a pleasure, and I definitely recommend them to others. More

Bought a 2010 mulibu She is a great sales Person and people person god bless her for helping my family wth this car . She is a great sales Person and people person god bless her for helping my family wth this car . Thank you :) PS thank you so much for ur help More

Enjoyed my time at the dealership I wasn't in a rush to get a car. I told Tye Jordan(sales consultant) I was doing my homework/ research before I the pull I trigger on a deal. So off t I wasn't in a rush to get a car. I told Tye Jordan(sales consultant) I was doing my homework/ research before I the pull I trigger on a deal. So off the bat Tye understood we're standing and that a deal probably wouldn't happen today and I have a couple of stops to make. Tye took his time to explain things about the car and their different trims levels and options. That was extremely helpful that he knew his product. The dealership had a great selection of cars. I picked the car I had the most interest in. Then we went for a test drive. I truly love the new Mazda's they on par with higher tier JDM products. Afterwards Greg Falk(sales manager) came over and meet me. He took his time and spoke with me. I came to find out Greg is a real car enthusiast. For me that's really important he understands where I am coming from. Polite non-pushy gentlemen. When I want to get a Mazda this well be the place I will go and ask for Tye and Greg! More

My first car (Used) Had been searching for my car for a while and Wellesley had what I was looking for at a great price. I was welcomed immediately by Henry Diep and he q Had been searching for my car for a while and Wellesley had what I was looking for at a great price. I was welcomed immediately by Henry Diep and he quickly set me up with a test drive in the Scion FR-S I was interested in. This dealer has haggle free prices in used car and were extremely helpful with getting me the best loan possible. Even when my insurance took a while to process, Henry was sure to make sure my brother and I did not go hungry. Since the dealer temp car was not available, Henry even let us drive his personal car to get food. This dealer truly cares about the individuals that walk in, and provide fantastic business. Walked out with a great car at a great price, and entirely stress free. This experience went against all I originally believed about buying my first car. Awesome experience. Would definitely recommend. More

Painless car purchase This past November, my husband and I, after checking out a few other cars at other dealerships a few days prior (and having not-so-great experiences), This past November, my husband and I, after checking out a few other cars at other dealerships a few days prior (and having not-so-great experiences), came to Wellesley Mazda. It was like a breath of fresh air. The dealership itself is beautifully-designed. Our salesperson, Tye Jordan, was extremely helpful and easy to work with. Although we did not feel pressured to purchase a car same-day, and had no intention to buy a car same-day, we ended up buying one anyway due to the lovely experience we had. We also got a great, fair deal on our new car. More

Great No-Pressure Sales Process The no-pressure sales process was a breath of fresh air after having dealt with some other "what do we need to do to get you in a car today" sales dep The no-pressure sales process was a breath of fresh air after having dealt with some other "what do we need to do to get you in a car today" sales departments. Sophia was knowledgeable, friendly, and a pleasure to work with. The dealership handled the registration process for me, and did an excellent job detailing the car before I picked it up. More