
Wellesley Mazda
Wellesley, MA
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Wonderful Staff, Timely Service, Excellent Value I was on my way to a wedding and stopped in by chance to check out a car on the lot that had caught my eye. Bill, the gentleman I met at the front of I was on my way to a wedding and stopped in by chance to check out a car on the lot that had caught my eye. Bill, the gentleman I met at the front of the showroom, was incredibly gracious, helpful, and provided excellent customer service. He answered all my questions and we took a lengthy test drive of the car I was interested in. He also worked with management to maximize the value of my trade and my insurance company to get me on the road and registered within a couple days. Bill, thank you for everything, and I can certainly say Wellesley Mazda should be on anyone's list! More
Alex was a fantastic salesperson and super sweet. I am very happy with my new rid, and I look forward to continue buying mazdas in the future. and super sweet. I am very happy with my new rid, and I look forward to continue buying mazdas in the future. More
Horrible misleading service Wellesley Mazda's service dept is horrible. I purchased a new car from them in June. They had no problem sweet talking me then. I brought it in for se Wellesley Mazda's service dept is horrible. I purchased a new car from them in June. They had no problem sweet talking me then. I brought it in for service today and sat there for 2 hours before they came and told me they didn't have the part. They then made me prepay for the part sighting it was too expensive. Really whoever had to do that. When I called to speak to the manager he outright lied to me and told me it was a misunderstanding. I will never go there again and have reported them to the better business bureau. More
The best dealership! I just finished up buying my third car through this dealership, the process was quick and stress free, as always. I can trust that when I walk in ther I just finished up buying my third car through this dealership, the process was quick and stress free, as always. I can trust that when I walk in there they will do their best to get me what I am looking for and will never pressure me into a deal I'm not comfortable with. I have recommended this dealership to many of my friends and a few have also purchased cars through them and told me the experience was great! Thank you so much Wellesley Mazda for a stress free car buying process! More
Made my first car buying experience stress free! All of the sales employees were awesome! They were very helpful and helped me get exactly what I wanted in my car! I love my car and am so happy with All of the sales employees were awesome! They were very helpful and helped me get exactly what I wanted in my car! I love my car and am so happy with it! More
Great experience! I highly recommend this dealership. So different from the usual aggressive car sales pitch! Right fom the start I was treated kindly and all of my que I highly recommend this dealership. So different from the usual aggressive car sales pitch! Right fom the start I was treated kindly and all of my questions were answered. Great car at an unbelievably great price. Sophia is a gem! More
No pressure friendly staff At no point during my experience here did I feel like I was being pressured into buying anything that I didn't need or even making a purchase at all. At no point during my experience here did I feel like I was being pressured into buying anything that I didn't need or even making a purchase at all. Sophia was very friendly and helpful walking me through the process. Very satisfied customer. More
Nice People I worked with Sophia, who is a pleasant, upbeat, supportive saleswoman. She didn't pressure me and was quick to respond about competitive prices. She I worked with Sophia, who is a pleasant, upbeat, supportive saleswoman. She didn't pressure me and was quick to respond about competitive prices. She stayed in touch and helped me with all the details of the process. More
Best car buying experience in my 67 years From the moment I walked through the doors, I was treated with respect and appreciation for my potential business. My salesperson, Alexandra Bonanno, From the moment I walked through the doors, I was treated with respect and appreciation for my potential business. My salesperson, Alexandra Bonanno, worked with us to determine which vehicle would best meet our needs, even though we had difficulty accurately describing all of them. She was patient, taking us on two test drives so that we could compare. I could not have hoped for a better salesperson. Each of the people I worked with at Wellesley Mazda demonstrated the same level of professionalism. Will Smith worked to get the best pricing and financing available and was extremely helpful throughout the process. Alex Kamergorodsky patiently answered all of our final questions at turnover. The entire staff should be commended for making this such a great experience. I look forward to having my car serviced there and have already recommended Wellesley Mazda to all of my friends. More
Friendly professional and courteous Everyone was very helpful and courteous. Sophia was always cheerful friendly and a great communicator. Mitch was very patient and helpful getting thro Everyone was very helpful and courteous. Sophia was always cheerful friendly and a great communicator. Mitch was very patient and helpful getting through all the paperwork. Alex K. was patient and knowledgeable. Bonus: their chairs are really comfy. More