Wellesley Mazda

Excellent service I went to Wellesley mazda to trade in my mazda 3 for a new cx5. Sophia worked hard to get the price where it needed to be to make the sale and I could I went to Wellesley mazda to trade in my mazda 3 for a new cx5. Sophia worked hard to get the price where it needed to be to make the sale and I could not be happier with my new car. Everyone was so friendly and helpful, and there was no pressure. I love my new mazda! More

Great experience 😊 My experience at Wellesly Mazda was great. Thanks to Sophia Tiburcio for working hard to get me through the process. She was very helpful and knowledg My experience at Wellesly Mazda was great. Thanks to Sophia Tiburcio for working hard to get me through the process. She was very helpful and knowledgeable. I recommend this dealer to anyone . More

Best car buying experience...ever!! After being completely turned off by another dealership, I found Wellesley Mazda and I'm so happy I did. Not only did they meet my finance needs witho After being completely turned off by another dealership, I found Wellesley Mazda and I'm so happy I did. Not only did they meet my finance needs without hassle, their employees went above and beyond. Sophia was very professional, curtious and not at all pushy! She even gave me a ride to the dealership after I turned in my old vehicle!! I've never experienced that level of customer service at any other dealership so it says a lot about Sophia herself as well as Wellesley Mazda as a whole. I can't say enough, it was a fantastic, stress free and painless car buying experience!!! More

So good I bought 2 I bought a Mazda 6 at the end of August (you can see my review from then) and had a great experience. 11 days later, the car is parked at the curb and I bought a Mazda 6 at the end of August (you can see my review from then) and had a great experience. 11 days later, the car is parked at the curb and gets totaled. I texted Sophia and went right back to Wellesley Mazda; they gave me a better deal, and the finance people gave me a better rate. There were two things that most impressed me about working with Sophia. She was always available; she let me text her on her cell phone, and responded right away even about little paperwork issues. Also, when I first visited the showroom I told her that I would be on vacation for the next week and she could call me afterwards. She was the ONLY dealer who respected my privacy and didn't call me the next day. This is a classy and efficient operation, with nice people and a pleasant buying environment. More

Stress-free Purchase This was my first experience buying a car from a dealership and I was overall happy with the experience. Throughout the process Sophia was there to h This was my first experience buying a car from a dealership and I was overall happy with the experience. Throughout the process Sophia was there to help guide me through. There was never any pressure to upgrade to more expensive models and Sophia and her team helped me to find what I was looking for. More

Great Sales experience! I haven't purchased a car since I was 15 (I like to run them to the ground), and Juancarlos Franco at Wellesley Mazda helped make the experience less I haven't purchased a car since I was 15 (I like to run them to the ground), and Juancarlos Franco at Wellesley Mazda helped make the experience less daunting when I was ready for round 2. He was very professional, helpful, and most importantly, honest. Everything was great -- looking at the available models, the test drive, and the closing process. I was in and out fairly quickly and on with my day. Working with the sales managers after to get everything ready was also a breeze. I couldn't recommend this location enough. I've been to other Mazda locations in the Boston area and this one takes the cake. More

New Mazda 3 I called Wellesley Mazda looking for a black Mazda 3, and dealt with Sophia. They didnt have one available so she ordered one promptly. Throughout the I called Wellesley Mazda looking for a black Mazda 3, and dealt with Sophia. They didnt have one available so she ordered one promptly. Throughout the process Sophia was approachable, friendly and professional. I wouldn't hesitate to call her in the future. More

Wonderful Staff, Timely Service, Excellent Value I was on my way to a wedding and stopped in by chance to check out a car on the lot that had caught my eye. Bill, the gentleman I met at the front of I was on my way to a wedding and stopped in by chance to check out a car on the lot that had caught my eye. Bill, the gentleman I met at the front of the showroom, was incredibly gracious, helpful, and provided excellent customer service. He answered all my questions and we took a lengthy test drive of the car I was interested in. He also worked with management to maximize the value of my trade and my insurance company to get me on the road and registered within a couple days. Bill, thank you for everything, and I can certainly say Wellesley Mazda should be on anyone's list! More

Alex was a fantastic salesperson and super sweet. I am very happy with my new rid, and I look forward to continue buying mazdas in the future. and super sweet. I am very happy with my new rid, and I look forward to continue buying mazdas in the future. More

Horrible misleading service Wellesley Mazda's service dept is horrible. I purchased a new car from them in June. They had no problem sweet talking me then. I brought it in for se Wellesley Mazda's service dept is horrible. I purchased a new car from them in June. They had no problem sweet talking me then. I brought it in for service today and sat there for 2 hours before they came and told me they didn't have the part. They then made me prepay for the part sighting it was too expensive. Really whoever had to do that. When I called to speak to the manager he outright lied to me and told me it was a misunderstanding. I will never go there again and have reported them to the better business bureau. More