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Wellesley Toyota

Wellesley, MA

4.9
1,981 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,981 reviews

June 29, 2022

Mark was super helpful and easy to work with. He kept me updated throughout the process and made sure everything went smoothly. Fantastic customer service experience per usual from Wellesley Toyo More

by fwalsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 29, 2022

Re: Mark Welcome : Exceptional customer experience. He was remarkably responsive, managed some of the bumps in the road in a thoughtful professional manner. Timely response to my email inquires. More

by RACaggiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 29, 2022

Mark was responsive and helpful, while not being pushy during the entire sales process. He answered all our questions and was very forthright, which I greatly appreciated. When the car arrived, he took hi More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 29, 2022

I appreciated how easy and straightforward the buying process was with Mark. He was a great communicator and made the process so smooth! More

by Lilyrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 28, 2022

Mark was so knowledgeable and helpful - a great experience in buying a new car. It was a tough time to be looking and he made it easy. More

by alisonmullconnolly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 28, 2022

They were clear and straightforward about the car ordering and puchsse process including being transparent about lead times and inventory. I was pleased with my Rav4 Hybrid purchase. I took my previo More

by JLM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 28, 2022

Working with Mark Welcome was the spectacular! He was dialed into our needs and made the process a breeze. We bought two cars in 6 months from him and will be back! He’s our guy! More

by Willow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 24, 2022

Most stress free car buying experience my family and I have ever had. Bought a Corolla Hybrid from Nathan Ingram for our son. He provided straightforward answers to all questions. Can’t say that’s ever ha More

by irish4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 23, 2022

Nathan Ingram was above and beyond. He always try to solve my issues patiently and as a result I got very satisfied with my purchase thank you More

by Alsadig Basheir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

June 16, 2022

I was lucky enough to find the vehicle that I found on the internet still at the dealership. The first question I asked Nathan Ingram was, "Can I put a down payment and then return to pay it off and drive More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Wellesley Toyota responded

Thank you so much for your review! - Wellesley Toyota

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