Wellesley Volkswagen

Great experience for a first timer! We walked into the dealership with an interest in the Alltrack, but as first timers in terms of getting a lease. Marc was patient, thoughtful, and inc We walked into the dealership with an interest in the Alltrack, but as first timers in terms of getting a lease. Marc was patient, thoughtful, and incredibly helpful. He made the process incredibly easy. He also shifted plans so that we could pick up the care more quickly and easily, so he went above and beyond. Thank you! More

Car buying made easy. We ordered/purchased a new Alltrack. Given that fact that we had to order the vehicle we wanted the process took quite a bit of time. Throughout the p We ordered/purchased a new Alltrack. Given that fact that we had to order the vehicle we wanted the process took quite a bit of time. Throughout the process the salesman (Marc Schoenhammer) was extremely accommodating, very patient, and always pleasant. He worked very hard to expedite the process and stayed in constant contact with us passing along status updates as he received them. We really appreciated how easy it was to work with Marc! More

Wellesley Volkswagen gets it. Leasing our new Atlas with Wellesley Volkswagen was fantastic. Jens and the team understand the importance of the human experience and top notch custo Leasing our new Atlas with Wellesley Volkswagen was fantastic. Jens and the team understand the importance of the human experience and top notch customer service. More

Best Car Buying Experience I've Had I've bought several new cars over the years and this was by far the best and easiest car buying experience I've had. My salesperson, Jens Albrecht, wa I've bought several new cars over the years and this was by far the best and easiest car buying experience I've had. My salesperson, Jens Albrecht, was very knowledgeable and easy to work with. The process was smooth and efficient. When the time came to pick up my new Passat, Jens and his finance manager had me in and out in about an hour. This was amazing to me. I highly recommend Wellesley VW and Jens in particular for anyone looking to purchase a VW. More

Good staff, good price, good efficiency It is my first time to buy a suv in their store. The guy who in charge of me is Jens Albrecht who is very friendly and professional. I feel very comfo It is my first time to buy a suv in their store. The guy who in charge of me is Jens Albrecht who is very friendly and professional. I feel very comfortable in the entire process from trying the car to negotiating the price. Finally, I got my car with a great deal. Thanks again, Jens! More

Experience at Wellesley VW I recently bought a VW Alltrack at Wellesley Volkswagon. They have a great inventory and I was very pleased with the service. I had been driving a man I recently bought a VW Alltrack at Wellesley Volkswagon. They have a great inventory and I was very pleased with the service. I had been driving a manual transmission Outback for many years and was considering a switch to VW DSG, so I had a lot of questions. The salesperson, Jens, was very patient and knowledgeable in answering all of my questions, during several test drives of both manual and automatic transmissions, and a number of follow-up phone calls. He was always very accommodating and I never felt any pressure or hard sell from him. He clearly enjoyed talking at about VW cars and I enjoyed working with him. In the end I went with the VW and felt that I got a very fair deal on the price. More

2017 Golf Alltrack Our salesman, Jens Albrecht, was extremely informative and helpful during the process of choosing the right car for our family. Jens answered all our Our salesman, Jens Albrecht, was extremely informative and helpful during the process of choosing the right car for our family. Jens answered all our questions and concerns promptly and without any sales pressure. We felt very comfortable dealing with him throughout the entire process, and would recommend him highly to friends who are in the market for a Volkswagen. More

New GTI Bought a new GTI, great car! Process was very easy. Very helpful and informative salesman Kevin Mullin. Did a great job giving an overview of the car Bought a new GTI, great car! Process was very easy. Very helpful and informative salesman Kevin Mullin. Did a great job giving an overview of the car and all it's features. More

Golf TDI Having decided to let VW buy back my 2015 VW Golf TDI (since the offer was too good to pass up), I decided to try and find a newly released 2015 Golf Having decided to let VW buy back my 2015 VW Golf TDI (since the offer was too good to pass up), I decided to try and find a newly released 2015 Golf which had being held on dealership lots after the scandal. Wellesley VW was one of the dealerships who had what I was interested in. I called and spoke with Jens Albrecht who was extremely patient with me as we discussed the pros and cons of leasing versus purchase of another 2015 vehicle. He answered all of my questions thoroughly and concisely and responded quickly when I had follow up queries. When he was faced with a family emergency and had to go out of town, Ray Hovsepian, the Sales Manager, contacted me as a follow up and was equally patient and thorough. I ultimately decided to lease the vehicle (again, a difficult deal to pass up). When I arrived at the dealership, the buy back process went smoothly and Jens had everything already done so that he only needed to explain a few things about the car and I was on my way. Efficient, customer-service oriented, no fuss or muss...the entire experience was as pleasant and painless as it could be. More

VW Wellesley - Best-case Sales Scenario! I have never previously purchased a car from a dealer. I had just sold my 2010 Jetta TDI to VW the day before they got the ok to sell the "fixed" 2015 I have never previously purchased a car from a dealer. I had just sold my 2010 Jetta TDI to VW the day before they got the ok to sell the "fixed" 2015 TDIs, so with our love of VW TDI's and the financial/warranty perks being offered, my husband and I decided it was worth checking out. We went to VW Quirk first and had a negative, sketchy sales experience, so going to Wellesley straight after was like a breath of fresh air! Beginning with positive (and patient) phone interactions with Tito(?), we were greeted by Marc Schoenhammer at arrival, who proceeded to walk us to check out the gorgeous red 2015 Golf TDI and then walk us through the purchasing process. Marc is an incredibly sweet and authentic, knowledgeable VW man, an obviously experienced VW owner, and the best-case scenario of a "sales man"! The kind you wouldn't mind running into out in public :) As a first-time new car owner I am so very grateful for his above-and-beyond assistance with all my questions and concerns, including taking time with the tiny details. In addition, we were both blown away by the care that VW Wellesley had given these 2015's in the couple years since they were pulled off the sales floor; they were kept in a climate-controlled warehouse and the attention to detail and care of their cars is incredibly obvious in the impeccable condition of the cars. I feel like I am in love (with a car) for the first time! More