Back

Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,302 Reviews

1,302 Reviews of Wellesley Volkswagen - Service Center

Sort by
March 25, 2021

Courteous and polite gentleman who provides great service and sees to it that car is ready in a timely and agreed upon fashion to be picked up. More

by Egilius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Drew is ALWAYS knowledgeable, kind, polite , accommodating and welcoming. As an 83 year old customer, I returned to VW Wellesley for another car because of the exceptional service and the respec More

by lhill8177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Drew was very helpful and made finding the cause of a check engine light and warranty repair very easy. I never felt pressured or unsure about where in the process the diagnosis and repair were More

by hunter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Karl is very professional and makes getting your car serviced so easy! Everyone that works in the service department is extremely polite and professional. I highly recommend the service department at More

by ALLISONLEVANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

As always, the Service Team is great! Really enjoyable to work with and the quality of the service is top notch! The detail work brought my car back to showroom new! More

by Needham Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Heather, Matt Pitts
March 15, 2021

Always a positive experience. People are friendly and very helpful/patient with a senior citizen! Must believe service techs are competent and thorough too. Cost is a little high but I trust Wellesley More

by JOANNADKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

The service team, as always is great, clear, and responsive. Specific callout to Drew who always goes above and beyond and provides great customer service. More

by H.S.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

Drew was extremely helpful and always kept me updated as to how the work on y car was going. I bought my car at Wellesley VW because of its excellent service and they have never failed me. More

by OYLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Drew was an amazing help and made me feel super comfortable! He kept me informed about how the service was going and made the experience awesome. More

by maemcmaster3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Charles Pithis, Matt Pitts, Greg Medlar, TJ Jabour, Troy Galarneau
March 04, 2021

Thank you all for everything. You have an outstanding service department and a great dealership. I love my Volkswagen Wishing you all a happy spring Best regards Sue More

by SAWILCHINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kandalaft, Matt Pitts
...
111
...