Wellesley Volkswagen - Service Center

They are always very friendly and communicate well about the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. More

Tj Jabour provided very professional service for me. My Jetta was due for a oil change. All fluid levels were checked as well as checking the my tires’ alignment. He kept me posted on the work being done. Jetta was due for a oil change. All fluid levels were checked as well as checking the my tires’ alignment. He kept me posted on the work being done. The service was prompt - was out of the dealership in under an hour. Thank you, Tj. More

Having been in for the 4th time since April and ( no ones fault ) Paul and drew were awesome in correcting situation with my vehicle as well as providing alternate transportation and delivery of vehicle when fault ) Paul and drew were awesome in correcting situation with my vehicle as well as providing alternate transportation and delivery of vehicle when promised. Awesome job and thx More

On time, great communication, and a nice open waiting area for social distancing. It was nice to get a clean car back too at the end area for social distancing. It was nice to get a clean car back too at the end More

They contacted me to remind me of a recall, it was easy to set up an appt. Customer service is great and work was done quickly to set up an appt. Customer service is great and work was done quickly More

Went out there way to get us a loaner at the last minute. They explain the work performed clearly. The staff is friendly and courteous. And lastly the espresso and snacks are way above average for minute. They explain the work performed clearly. The staff is friendly and courteous. And lastly the espresso and snacks are way above average for a service department More

Always a good experience. They quoted me a price for a repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at ano repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at another dealership, for my wife's car, and they definitely weren't as professional and courteous as Wellesley VW. I have at least 3 other VW dealership closer to me but make the drive out for service when it's needed. More

The shop is clean, and everyone wears masks. Reassuring in these pandemic times. Great customer services, as always. Cannot say enough good things about Drew. in these pandemic times. Great customer services, as always. Cannot say enough good things about Drew. More

Paul Rowe and Drew Ricci were awesome to deal with for my issue, car was fixed correctly and delivered on time. Would recommend Wellesley Volkswagen for repairs to everybody. Thx issue, car was fixed correctly and delivered on time. Would recommend Wellesley Volkswagen for repairs to everybody. Thx More

They communicated clearly and worked with me throughout the process. They were right on time and on the budget stated at the first meeting. Friendly the whole time and up front and honest. the process. They were right on time and on the budget stated at the first meeting. Friendly the whole time and up front and honest. More