Wellesley Volkswagen - Service Center

They do some really nice work, and have very Service Managers that give good information and great tips to make your life better with your car. Managers that give good information and great tips to make your life better with your car. More

Another excellent experience. The service staff scheduled me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of t me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of th e work. More

Excellent service. A used car I purchased at Wellesley VW needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most important thing to me is the "approach to service". Drew Ricci handled the situation perfectly keeping me appraised of the situation all along the way and expediting the repair. He was professional, polite, and very accommodating making sure I was happy with the end result. I'll also add that I was fully supported by the sales team; Mike Ahern and Andreas Becker. No question, I fully recommend this team for your automotive sales and service. More

I’ve had Drew as my service manager for 3 different visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his cust visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his customers. More

An excellent service center, good work and efficient service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for complet service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for completion of repairs and the quality of the work is exscellent. More

I've trusted them with my vehicles' care for more than 25 years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from Wellesley Volkswagen. More

The appointment was fine but the technician offered services that were already done during the summer. That unnecessary additional service would have cost $1,500. services that were already done during the summer. That unnecessary additional service would have cost $1,500. More

Long time customer for more that 20 years both car purchase and service. Always outstanding service. Requirements always met and work completed on time. Well done. purchase and service. Always outstanding service. Requirements always met and work completed on time. Well done. More

When for warranty and anual maintance on my 2019 Atltas today ..the Wellesley service dept. was very professional ..I would highly recommend them Thanks Again today ..the Wellesley service dept. was very professional ..I would highly recommend them Thanks Again More

Service technicians are Five stars.The person making the Service technicians are Five stars. The person making the appointment is 2 stars Polite but mangled my appointment is what I asked for and the part Service technicians are Five stars. The person making the appointment is 2 stars Polite but mangled my appointment is what I asked for and the part needed was not ordered prior to appointment. More