Wellesley Volkswagen - Service Center

The service department is excellent, friendly, and professional. Whenever I have a VW issue, I call Matt Pitts and he finds a solution. I prefer to be proactive about maintenance and the service techs professional. Whenever I have a VW issue, I call Matt Pitts and he finds a solution. I prefer to be proactive about maintenance and the service techs have kept our VWs running smoothly for 15+ years. More

I have had service done on my 2019 Atlas twice now and both times I had a great experience. The staff at the service department were professional and friendly. They readily answered any questions I had an both times I had a great experience. The staff at the service department were professional and friendly. They readily answered any questions I had and communicated well regarding when the car would be ready and if any additional work needed to be done. Highly recommend them. More

Super friendly! Really appreciate the customer service here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! here — it’s exceptional . Also, customer waiting area is nice and well spaced out for COVID. Hand sanitizer everywhere! More

Always a very positive experience with the service department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW department here - thorough, professional, and helpful. Happy to recommend Wellesley VW to anyone in the market for a VW More

Overall it was a very positive experience. The Service staff was very helpful and efficient and got everything done as planned. Did a good job explaining things too. staff was very helpful and efficient and got everything done as planned. Did a good job explaining things too. More

Drew is an exceptional service advisor! He keeps you informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. informed of everything along the way and has your car cleaned and ready to go on or before scheduled time. More

A simple job done well. Swapping all seasons on alloy wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. wheels for Blizzaks on steel wheels. Appreciated minimal contact for drop off and no contact on pick up. More

Easy to schedule and coordinate service here. We will keep coming back to this dealership and keep our work at the local dealership. Thanks to the whole team. keep coming back to this dealership and keep our work at the local dealership. Thanks to the whole team. More

Excellent service. Drew was incredibly informative, clear, and understanding. Repair was done exactly at the time he said. Would be happy to work with him again. clear, and understanding. Repair was done exactly at the time he said. Would be happy to work with him again. More