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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,306 Reviews

1,306 Reviews of Wellesley Volkswagen - Service Center

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January 12, 2024

Just a routine maintenance took 3 hours to complete. It seems too long to wait. Hope do better next time. Thanks More

by alfredngan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Prompt communication and service. I appreciated that all the information was given ahead of time. More

by anap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Excellent and quick service. Very friendly and professional. Thank you Karl and the VW team! More

by BES11812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Superb, professional service. Drew was clear and helpful through the repair process. He was able to fit me in for an emergency repair and get me up and running again. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

I was impressed with their exceptional service. The staff were friendly and the technicians expertly and quickly addressed my car's issues. They were transparent about costs and procedures, providi More

by joedesantis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
January 08, 2024

Excellent service, thanks again Karl. Car was in for service, work was done well and in very short time. More

by billc508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Great service and communication from Drew and the whole team. Glad to have them caring for my car. More

by stevenlkendall321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

I highly recommend Drew and Wellesley VW. Drew is always transparent and kind and provides excellent and timely service. I so appreciate that he knows me and takes every extra step to make su More

by TTom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Always get done on time and excellent service! Drew is the best! I am happy with my car all the time! More

by TIBETANKARMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Samantha was incredibly helpful in getting me in quickly to resolve my issue, despite the fact I didn't have an appointment. She understood it was a bit of an emergency and was very accomodating. I always More

by ARRUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Briody
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